Related papers: JointMap: Joint Query Intent Understanding For Mod…
Intent detection is a key component of modern goal-oriented dialog systems that accomplish a user task by predicting the intent of users' text input. There are three primary challenges in designing robust and accurate intent detection…
In this work, we aim to learn multi-level user intents from the co-interacted patterns of items, so as to obtain high-quality representations of users and items and further enhance the recommendation performance. Towards this end, we…
Understanding the customers' high level shopping intent, such as their desire to go camping or hold a birthday party, is critically important for an E-commerce platform; it can help boost the quality of shopping experience by enabling…
Recommendation systems, which assist users in discovering their preferred items among numerous options, have served billions of users across various online platforms. Intuitively, users' interactions with items are highly driven by their…
It is often noted that single query-item pair relevance training in search does not capture the customer intent. User intent can be better deduced from a series of engagements (Clicks, ATCs, Orders) in a given search session. We propose a…
Mapping a search query to a set of relevant categories in the product taxonomy is a significant challenge in e-commerce search for two reasons: 1) Training data exhibits severe class imbalance problem due to biased click behavior, and 2)…
To cater to users' desire for an immersive browsing experience, numerous e-commerce platforms provide various recommendation scenarios, with a focus on Trigger-Induced Recommendation (TIR) tasks. However, the majority of current TIR methods…
Recommender systems have been actively and extensively studied over past decades. In the meanwhile, the boom of Big Data is driving fundamental changes in the development of recommender systems. In this paper, we propose a dynamic…
In this demonstration, we develop IntentRec4Maps, a system to recognise users' intentions in interactive maps for real-world navigation. IntentRec4Maps uses the Google Maps Platform as the real-world interactive map, and a very effective…
Recommender systems have played a critical role in diverse digital services such as e-commerce, streaming media, social networks, etc. If we know what a user's intent is in a given session (e.g. do they want to watch short videos or a movie…
Click-through data has proven to be a valuable resource for improving search-ranking quality. Search engines can easily collect click data, but biases introduced in the data can make it difficult to use the data effectively. In order to…
In exploratory search, users often submit vague queries to investigate unfamiliar topics, but receive limited feedback about how the search engine understood their input. This leads to a self-reinforcing cycle of mismatched results and…
Classifying the intent behind healthcare search queries is crucial for improving the delivery of online healthcare information. The intricate nature of medical search queries, coupled with the limited availability of high-quality labeled…
Web search engines are frequently used to access information about products. This has increased in recent times with the rising popularity of e-commerce. However, there is limited understanding of what users search for and their intents…
We address the problem of constructing a knowledge base of entity-oriented search intents. Search intents are defined on the level of entity types, each comprising of a high-level intent category (property, website, service, or other),…
Sustaining users' interest and keeping them engaged in the platform is very important for the success of an e-commerce business. A session encompasses different activities of a user between logging into the platform and logging out or…
Showing items that do not match search query intent degrades customer experience in e-commerce. These mismatches result from counterfactual biases of the ranking algorithms toward noisy behavioral signals such as clicks and purchases in the…
The Internet has revolutionized healthcare by offering medical information ubiquitously to patients via web search. The healthcare status, complex medical information needs of patients are expressed diversely and implicitly in their medical…
E-commerce queries are often short and ambiguous. Consequently, query understanding often uses query rewriting to disambiguate user-input queries. While using e-commerce search tools, users tend to enter multiple searches, which we call…
The ability to observe the effects of actions performed by others and to infer their intent, most likely goals, or course of action, is known as a plan or intention recognition cognitive capability and has long been one of the fundamental…