Related papers: JointMap: Joint Query Intent Understanding For Mod…

This thesis contributes a structured inquiry into the open actuarial mathematics problem of modelling user behaviour using machine learning methods, in order to predict purchase intent of non-life insurance products. It is valuable for a…

If 100 people issue the same search query, they may have 100 different goals. While existing work on user-centric AI evaluation highlights the importance of aligning systems with fine-grained user intents, current search evaluation methods…

This paper presents a novel approach to predicting buying intent and product demand in e-commerce settings, leveraging a Deep Q-Network (DQN) inspired architecture. In the rapidly evolving landscape of online retail, accurate prediction of…

Customers interacting with product search engines are increasingly formulating information-seeking queries. Frequently Asked Question (FAQ) retrieval aims to retrieve common question-answer pairs for a user query with question intent.…

In e-commerce, high consideration search missions typically require careful and elaborate decision making, and involve a substantial research investment from customers. We consider the task of identifying High Consideration (HC) queries.…

Intent detection is a crucial component of modern conversational systems, since accurately identifying user intent at the beginning of a conversation is essential for generating effective responses. Recent efforts have focused on studying…

Detecting and identifying user intent from text, both written and spoken, plays an important role in modelling and understand dialogs. Existing research for intent discovery model it as a classification task with a predefined set of known…

Context: User intent modeling is a crucial process in Natural Language Processing that aims to identify the underlying purpose behind a user's request, enabling personalized responses. With a vast array of approaches introduced in the…

For ambiguous queries, conventional retrieval systems are bound by two conflicting goals. On the one hand, they should diversify and strive to present results for as many query intents as possible. On the other hand, they should provide…

Intent classification is an important component of a functional Information Retrieval ecosystem. Many current approaches to intent classification, typically framed as a classification problem, can be problematic as intents are often hard to…

Intention recognition is an important step to facilitate collaboration among multiple agents. Existing work mainly focuses on intention recognition in a single-agent setting and uses a descriptive model, e.g. Bayesian networks, in the…

Large Language Models (LLMs) are transforming personalized search, recommendations, and customer interaction in e-commerce. Customers increasingly shop across multiple devices, from voice-only assistants to multimodal displays, each…

Graph-based collaborative filtering has emerged as a powerful paradigm for delivering personalized recommendations. Despite their demonstrated effectiveness, these methods often neglect the underlying intents of users, which constitute a…

BERT-style models pre-trained on the general corpus (e.g., Wikipedia) and fine-tuned on specific task corpus, have recently emerged as breakthrough techniques in many NLP tasks: question answering, text classification, sequence labeling and…

Intent classification is a text understanding task that identifies user needs from input text queries. While intent classification has been extensively studied in various domains, it has not received much attention in the music domain. In…

Modern task-oriented dialog systems need to reliably understand users' intents. Intent detection is most challenging when moving to new domains or new languages, since there is little annotated data. To address this challenge, we present a…

Conversational systems are of primary interest in the AI community. Chatbots are increasingly being deployed to provide round-the-clock support and to increase customer engagement. Many of the commercial bot building frameworks follow a…

Entity-oriented search deals with a wide variety of information needs, from displaying direct answers to interacting with services. In this work, we aim to understand what are prominent entity-oriented search intents and how they can be…

What are the intents or goals behind human interactions with image search engines? Knowing why people search for images is of major concern to Web image search engines because user satisfaction may vary as intent varies. Previous analyses…

Retrieving charts from a large corpus is a fundamental task that can benefit numerous applications such as visualization recommendations.The retrieved results are expected to conform to both explicit visual attributes (e.g., chart type,…