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The use of Large Language Models for dialogue systems is rising, presenting a new challenge: how do we assess users' chat experience in these systems? Leveraging Natural Language Processing (NLP)-powered dialog analyzers to create dialog…

Human-Computer Interaction · Computer Science 2024-09-27 Eason Chen

Social dilemmas have been widely studied to explain how humans are able to cooperate in society. Considerable effort has been invested in designing artificial agents for social dilemmas that incorporate explicit agent motivations that are…

Multiagent Systems · Computer Science 2021-08-30 Nicolas Anastassacos , Stephen Hailes , Mirco Musolesi

Despite the multi-turn open-domain dialogue systems have attracted more and more attention and made great progress, the existing dialogue systems are still very boring. Nearly all the existing dialogue models only provide a response when…

Computation and Language · Computer Science 2019-12-23 Tian Lan , Xianling Mao , Heyan Huang , Wei Wei

Persuasion through conversation has been the focus of much research. Nudging is a popular strategy to influence decision-making in physical and digital settings. However, conversational agents employing "nudging" have not received…

Human-Computer Interaction · Computer Science 2025-03-07 Stephen Pilli , Vivek Nallur

We propose a shared task on training instance selection for few-shot neural text generation. Large-scale pretrained language models have led to dramatic improvements in few-shot text generation. Nonetheless, almost all previous work simply…

Computation and Language · Computer Science 2021-08-21 Ernie Chang , Xiaoyu Shen , Alex Marin , Vera Demberg

Training dialogue systems often entails dealing with noisy training examples and unexpected user inputs. Despite their prevalence, there currently lacks an accurate survey of dialogue noise, nor is there a clear sense of the impact of each…

Computation and Language · Computer Science 2023-08-01 Derek Chen , Zhou Yu

Neural generative models have become popular and achieved promising performance on short-text conversation tasks. They are generally trained to build a 1-to-1 mapping from the input post to its output response. However, a given post is…

Computation and Language · Computer Science 2019-02-22 Jun Gao , Wei Bi , Xiaojiang Liu , Junhui Li , Shuming Shi

The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…

Computation and Language · Computer Science 2016-06-03 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

We investigate the impact of search strategies in neural dialogue modeling. We first compare two standard search algorithms, greedy and beam search, as well as our newly proposed iterative beam search which produces a more diverse set of…

Computation and Language · Computer Science 2019-11-05 Ilia Kulikov , Alexander H. Miller , Kyunghyun Cho , Jason Weston

Modern virtual personal assistants provide a convenient interface for completing daily tasks via voice commands. An important consideration for these assistants is the ability to recover from automatic speech recognition (ASR) and natural…

Computation and Language · Computer Science 2017-12-13 Maryam Fazel-Zarandi , Shang-Wen Li , Jin Cao , Jared Casale , Peter Henderson , David Whitney , Alborz Geramifard

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Computation and Language · Computer Science 2024-02-02 Richard Yuanzhe Pang , Stephen Roller , Kyunghyun Cho , He He , Jason Weston

Endowing dialogue systems with personas is essential to deliver more human-like conversations. However, this problem is still far from well explored due to the difficulties of both embodying personalities in natural languages and the…

Computation and Language · Computer Science 2019-11-13 Yinhe Zheng , Rongsheng Zhang , Xiaoxi Mao , Minlie Huang

Some robots can interact with humans using natural language, and identify service requests through human-robot dialog. However, few robots are able to improve their language capabilities from this experience. In this paper, we develop a…

Robotics · Computer Science 2019-11-14 Saeid Amiri , Sujay Bajracharya , Cihangir Goktolga , Jesse Thomason , Shiqi Zhang

The article proposes a system for knowledge-based conversation designed for Social Robots and other conversational agents. The proposed system relies on an Ontology for the description of all concepts that may be relevant conversation…

Robotics · Computer Science 2022-08-23 Lucrezia Grassi , Carmine Tommaso Recchiuto , Antonio Sgorbissa

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

A long-term goal of machine learning research is to build an intelligent dialog agent. Most research in natural language understanding has focused on learning from fixed training sets of labeled data, with supervision either at the word…

Computation and Language · Computer Science 2016-10-26 Jason Weston

Task-oriented dialog presents a difficult challenge encompassing multiple problems including multi-turn language understanding and generation, knowledge retrieval and reasoning, and action prediction. Modern dialog systems typically begin…

Neural conversation models tend to generate safe, generic responses for most inputs. This is due to the limitations of likelihood-based decoding objectives in generation tasks with diverse outputs, such as conversation. To address this…

Computation and Language · Computer Science 2018-09-06 Ashutosh Baheti , Alan Ritter , Jiwei Li , Bill Dolan

When engaging in conversations, dialogue agents in a virtual simulation environment may exhibit their own emotional states that are unrelated to the immediate conversational context, a phenomenon known as self-emotion. This study explores…

Multiagent Systems · Computer Science 2024-08-06 Qiang Zhang , Jason Naradowsky , Yusuke Miyao