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A good dialogue agent should have the ability to interact with users by both responding to questions and by asking questions, and importantly to learn from both types of interaction. In this work, we explore this direction by designing a…

Computation and Language · Computer Science 2017-02-14 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

Conversational Tree Search (V\"ath et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate…

Computation and Language · Computer Science 2024-03-27 Dirk Väth , Lindsey Vanderlyn , Ngoc Thang Vu

Machine learning techniques applied to the Natural Language Processing (NLP) component of conversational agent development show promising results for improved accuracy and quality of feedback that a conversational agent can provide. The…

Computation and Language · Computer Science 2020-10-27 Debajyoti Datta , Maria Phillips , Jennifer Chiu , Ginger S. Watson , James P. Bywater , Laura Barnes , Donald Brown

Building systems that can communicate with humans is a core problem in Artificial Intelligence. This work proposes a novel neural network architecture for response selection in an end-to-end multi-turn conversational dialogue setting. The…

Artificial Intelligence · Computer Science 2018-11-06 Debanjan Chaudhuri , Agustinus Kristiadi , Jens Lehmann , Asja Fischer

Multi-turn response selection is a task designed for developing dialogue agents. The performance on this task has a remarkable improvement with pre-trained language models. However, these models simply concatenate the turns in dialogue…

Computation and Language · Computer Science 2023-12-01 Qi Jia , Yizhu Liu , Siyu Ren , Kenny Q. Zhu , Haifeng Tang

In this paper, we study the problem of addressee and response selection in multi-party conversations. Understanding multi-party conversations is challenging because of complex speaker interactions: multiple speakers exchange messages with…

Computation and Language · Computer Science 2017-11-29 Rui Zhang , Honglak Lee , Lazaros Polymenakos , Dragomir Radev

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

We consider the problem of designing an artificial agent capable of interacting with humans in collaborative dialogue to produce creative, engaging narratives. In this task, the goal is to establish universe details, and to collaborate on…

Human-Computer Interaction · Computer Science 2019-02-01 Kory W. Mathewson , Pablo Samuel Castro , Colin Cherry , George Foster , Marc G. Bellemare

The wave of pre-training language models has been continuously improving the quality of the machine-generated conversations, however, some of the generated responses still suffer from excessive repetition, sometimes repeating words from…

Computation and Language · Computer Science 2021-12-17 Yadong Xi , Jiashu Pu , Xiaoxi Mao

Collecting human judgements is currently the most reliable evaluation method for natural language generation systems. Automatic metrics have reported flaws when applied to measure quality aspects of generated text and have been shown to…

Computation and Language · Computer Science 2022-04-29 Thórhildur Thorleiksdóttir , Cedric Renggli , Nora Hollenstein , Ce Zhang

Automatically evaluating the quality of dialogue responses for unstructured domains is a challenging problem. Unfortunately, existing automatic evaluation metrics are biased and correlate very poorly with human judgements of response…

Computation and Language · Computer Science 2018-01-18 Ryan Lowe , Michael Noseworthy , Iulian V. Serban , Nicolas Angelard-Gontier , Yoshua Bengio , Joelle Pineau

Neural network-based Open-ended conversational agents automatically generate responses based on predictive models learned from a large number of pairs of utterances. The generated responses are typically acceptable as a sentence but are…

Computation and Language · Computer Science 2019-05-16 Chenyang Huang , Osmar R. Zaïane

This paper describes a novel method by which a spoken dialogue system can learn to choose an optimal dialogue strategy from its experience interacting with human users. The method is based on a combination of reinforcement learning and…

Artificial Intelligence · Computer Science 2011-06-02 M. A. Walker

How to incorporate external knowledge into a neural dialogue model is critically important for dialogue systems to behave like real humans. To handle this problem, memory networks are usually a great choice and a promising way. However,…

Computation and Language · Computer Science 2019-09-26 Zehao Lin , Xinjing Huang , Feng Ji , Haiqing Chen , Ying Zhang

Response diversity has become an important criterion for evaluating the quality of open-domain dialogue generation models. However, current evaluation metrics for response diversity often fail to capture the semantic diversity of generated…

Computation and Language · Computer Science 2022-10-25 Seungju Han , Beomsu Kim , Buru Chang

In this paper, we proposed a conceptual model to predict the chat experience in a natural language generation dialog system. We evaluated the model with 120 participants with Partial Least Squares Structural Equation Modeling (PLS-SEM) and…

Computation and Language · Computer Science 2023-05-30 Eason Chen

There has been growing interest in using neural networks and deep learning techniques to create dialogue systems. Conversational recommendation is an interesting setting for the scientific exploration of dialogue with natural language as…

Machine Learning · Computer Science 2019-03-05 Raymond Li , Samira Kahou , Hannes Schulz , Vincent Michalski , Laurent Charlin , Chris Pal

In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

Computation and Language · Computer Science 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao

In this paper, we propose an end-to-end sentiment-aware conversational agent based on two models: a reply sentiment prediction model, which leverages the context of the dialogue to predict an appropriate sentiment for the agent to express…

Computation and Language · Computer Science 2022-07-26 Isabel Dias , Ricardo Rei , Patrícia Pereira , Luisa Coheur

In response generation task, proper sentimental expressions can obviously improve the human-like level of the responses. However, for real application in online systems, high QPS (queries per second, an indicator of the flow capacity of…

Computation and Language · Computer Science 2021-03-05 Shuangyong Song , Kexin Wang , Chao Wang , Haiqing Chen , Huan Chen