Related papers: OpinionDigest: A Simple Framework for Opinion Summ…
We develop an abstractive summarization framework independent of labeled data for multiple heterogeneous documents. Unlike existing multi-document summarization methods, our framework processes documents telling different stories instead of…
Opinion mining, also known as sentiment analysis, is a subfield of natural language processing (NLP) that focuses on identifying and extracting subjective information in textual material. This can include determining the overall sentiment…
We present a token-level decision summarization framework that utilizes the latent topic structures of utterances to identify "summary-worthy" words. Concretely, a series of unsupervised topic models is explored and experimental results…
Recent efforts leverage knowledge distillation techniques to develop lightweight and practical sentiment analysis models. These methods are grounded in human-written instructions and large-scale user texts. Despite the promising results,…
Opinion summarisation is a task that aims to condense the information presented in the source documents while retaining the core message and opinions. A summary that only represents the majority opinions will leave the minority opinions…
While online conversations can cover a vast amount of information in many different formats, abstractive text summarization has primarily focused on modeling solely news articles. This research gap is due, in part, to the lack of…
Neural network-based methods for abstractive summarization produce outputs that are more fluent than other techniques, but which can be poor at content selection. This work proposes a simple technique for addressing this issue: use a…
Large language models have shown impressive performance across a wide variety of tasks, including text summarization. In this paper, we show that this strong performance extends to opinion summarization. We explore several pipeline methods…
We propose an abstraction-based multi-document summarization framework that can construct new sentences by exploring more fine-grained syntactic units than sentences, namely, noun/verb phrases. Different from existing abstraction-based…
Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…
Products reviews are one of the major resources to determine the public sentiment. The existing literature on reviews sentiment analysis mainly utilizes supervised paradigm, which needs labeled data to be trained on and suffers from…
The principle of the Information Bottleneck (Tishby et al. 1999) is to produce a summary of information X optimized to predict some other relevant information Y. In this paper, we propose a novel approach to unsupervised sentence…
We present work on summarising deliberative processes for non-English languages. Unlike commonly studied datasets, such as news articles, this deliberation dataset reflects difficulties of combining multiple narratives, mostly of poor…
We propose InsightNet, a novel approach for the automated extraction of structured insights from customer reviews. Our end-to-end machine learning framework is designed to overcome the limitations of current solutions, including the absence…
We propose a method for unsupervised abstractive opinion summarization, that combines the attributability and scalability of extractive approaches with the coherence and fluency of Large Language Models (LLMs). Our method, HIRO, learns an…
We present opinion recommendation, a novel task of jointly predicting a custom review with a rating score that a certain user would give to a certain product or service, given existing reviews and rating scores to the product or service by…
Opinion summarization sets itself apart from other types of summarization tasks due to its distinctive focus on aspects and sentiments. Although certain automated evaluation methods like ROUGE have gained popularity, we have found them to…
Summarization has usually relied on gold standard summaries to train extractive or abstractive models. Social media brings a hurdle to summarization techniques since it requires addressing a multi-document multi-author approach. We address…
Commercial establishments like restaurants, service centres and retailers have several sources of customer feedback about products and services, most of which need not be as structured as rated reviews provided by services like Yelp, or…
A new opinion extraction method is proposed to summarize unstructured, user-generated content (i.e., online customer reviews) in the fixed topic domains. To differentiate the current approach from other opinion extraction approaches, which…