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Opinion summarisation synthesises opinions expressed in a group of documents discussing the same topic to produce a single summary. Recent work has looked at opinion summarisation of clusters of social media posts. Such posts are noisy and…

Computation and Language · Computer Science 2022-11-29 Jiayu Song , Iman Munire Bilal , Adam Tsakalidis , Rob Procter , Maria Liakata

Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…

Computation and Language · Computer Science 2014-04-09 Amani K Samha , Yuefeng Li , Jinglan Zhang

Abstractive summarization systems aim to produce more coherent and concise summaries than their extractive counterparts. Popular neural models have achieved impressive results for single-document summarization, yet their outputs are often…

Computation and Language · Computer Science 2019-09-06 Eva Sharma , Luyang Huang , Zhe Hu , Lu Wang

With the rapid growth of unstructured data from social media, reviews, and forums, text mining has become essential in Information Systems (IS) for extracting actionable insights. Summarization can condense fragmented, emotion-rich posts,…

Computation and Language · Computer Science 2025-12-24 Junyi Liu , Stanley Kok

In e-commerce, opinion summarization is the process of summarizing the consensus opinions found in product reviews. However, the potential of additional sources such as product description and question-answers (QA) has been considered less…

We present a submodular function-based framework for query-focused opinion summarization. Within our framework, relevance ordering produced by a statistical ranker, and information coverage with respect to topic distribution and diverse…

Computation and Language · Computer Science 2016-06-21 Lu Wang , Hema Raghavan , Claire Cardie , Vittorio Castelli

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

Computation and Language · Computer Science 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

In this paper, we study abstractive review summarization.Observing that review summaries often consist of aspect words, opinion words and context words, we propose a two-stage reinforcement learning approach, which first predicts the output…

Computation and Language · Computer Science 2020-04-14 Yufei Tian , Jianfei Yu , Jing Jiang

Acquiring accurate summarization and sentiment from user reviews is an essential component of modern e-commerce platforms. Review summarization aims at generating a concise summary that describes the key opinions and sentiment of a review,…

Computation and Language · Computer Science 2021-02-03 Hou Pong Chan , Wang Chen , Irwin King

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly

Recent Transformer-based summarization models have provided a promising approach to abstractive summarization. They go beyond sentence selection and extractive strategies to deal with more complicated tasks such as novel word generation and…

Computation and Language · Computer Science 2023-02-09 Sajad Sotudeh , Hanieh Deilamsalehy , Franck Dernoncourt , Nazli Goharian

Automatic summarization is the process of reducing a text document in order to generate a summary that retains the most important points of the original document. In this work, we study two problems - i) summarizing a text document as set…

Information Retrieval · Computer Science 2024-06-04 Jayaprakash Sundararaj

Opinion summarization research has primarily focused on generating summaries reflecting important opinions from customer reviews without paying much attention to the writing style. In this paper, we propose the stylized opinion…

Computation and Language · Computer Science 2024-08-13 Hayate Iso , Xiaolan Wang , Yoshi Suhara

In e-commerce, opinion tags refer to a ranked list of tags provided by the e-commerce platform that reflect characteristics of reviews of an item. To assist consumers to quickly grasp a large number of reviews about an item, opinion tags…

Computation and Language · Computer Science 2021-01-26 Qintong Li , Piji Li , Xinyi Li , Zhaochun Ren , Zhumin Chen , Maarten de Rijke

Large language models (LLMs) have shown remarkable capabilities in generating user summaries from a long list of raw user activity data. These summaries capture essential user information such as preferences and interests, and therefore are…

Machine Learning · Computer Science 2024-09-09 Chao Wang , Neo Wu , Lin Ning , Jiaxing Wu , Luyang Liu , Jun Xie , Shawn O'Banion , Bradley Green

Opinion summarization focuses on generating summaries that reflect popular subjective information expressed in multiple online reviews. While generated summaries offer general and concise information about a particular hotel or product, the…

Computation and Language · Computer Science 2022-04-19 Hayate Iso , Xiaolan Wang , Stefanos Angelidis , Yoshihiko Suhara

Opinion summarization provides an important solution for summarizing opinions expressed among a large number of reviews. However, generating aspect-specific and general summaries is challenging due to the lack of annotated data. In this…

Computation and Language · Computer Science 2023-03-22 Ming Shen , Jie Ma , Shuai Wang , Yogarshi Vyas , Kalpit Dixit , Miguel Ballesteros , Yassine Benajiba

Relevance in summarization is typically defined based on textual information alone, without incorporating insights about a particular decision. As a result, to support risk analysis of pancreatic cancer, summaries of medical notes may…

Computation and Language · Computer Science 2021-09-16 Chao-Chun Hsu , Chenhao Tan

Contrastive opinion extraction aims to extract a structured summary or key points organised as positive and negative viewpoints towards a common aspect or topic. Most recent works for unsupervised key point extraction is largely built on…

Computation and Language · Computer Science 2023-05-09 Runcong Zhao , Lin Gui , Yulan He

Abstractive summarization has been studied using neural sequence transduction methods with datasets of large, paired document-summary examples. However, such datasets are rare and the models trained from them do not generalize to other…

Computation and Language · Computer Science 2019-05-24 Eric Chu , Peter J. Liu