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Open domain conversational agents can answer a broad range of targeted queries. However, the sequential nature of interaction with these systems makes knowledge exploration a lengthy task which burdens the user with asking a chain of well…

Computation and Language · Computer Science 2023-02-23 Christopher Richardson , Sudipta Kar , Anjishnu Kumar , Anand Ramachandran , Omar Zia Khan , Zeynab Raeesy , Abhinav Sethy

Large language models (LLMs) exhibit powerful general intelligence across diverse scenarios, including their integration into chatbots. However, a vital challenge of LLM-based chatbots is that they may produce hallucinated content in…

Computation and Language · Computer Science 2025-04-18 Weitao Li , Junkai Li , Weizhi Ma , Yang Liu

Existing conversational systems tend to generate generic responses. Recently, Background Based Conversations (BBCs) have been introduced to address this issue. Here, the generated responses are grounded in some background information. The…

Computation and Language · Computer Science 2019-11-26 Chuan Meng , Pengjie Ren , Zhumin Chen , Christof Monz , Jun Ma , Maarten de Rijke

While neural conversation models have shown great potentials towards generating informative and engaging responses via introducing external knowledge, learning such a model often requires knowledge-grounded dialogues that are difficult to…

Computation and Language · Computer Science 2021-05-17 Linxiao Li , Can Xu , Wei Wu , Yufan Zhao , Xueliang Zhao , Chongyang Tao

Multi-fidelity (MF) regression often operates in regimes of extreme data imbalance, where the commonly-used Gaussian-process (GP) surrogates struggle with cubic scaling costs and overfit to sparse high-fidelity observations, limiting…

Machine Learning · Computer Science 2026-02-02 Rosen Ting-Ying Yu , Nicholas Sung , Faez Ahmed

Recently, knowledge-grounded conversations in the open domain gain great attention from researchers. Existing works on retrieval-based dialogue systems have paid tremendous efforts to utilize neural networks to build a matching model, where…

Computation and Language · Computer Science 2025-09-30 Kai Hua , Zhiyuan Feng , Chongyang Tao , Rui Yan , Lu Zhang

Most chatbot literature that focuses on improving the fluency and coherence of a chatbot, is dedicated to making chatbots more human-like. However, very little work delves into what really separates humans from chatbots -- humans…

Computation and Language · Computer Science 2021-04-26 Hsuan Su , Jiun-Hao Jhan , Fan-yun Sun , Saurav Sahay , Hung-yi Lee

An embodied task such as embodied question answering (EmbodiedQA), requires an agent to explore the environment and collect clues to answer a given question that related with specific objects in the scene. The solution of such task usually…

Computer Vision and Pattern Recognition · Computer Science 2021-10-19 Yang Wu , Shirui Feng , Guanbin Li , Liang Lin

A natural way to resolve different points of view and form opinions is through exchanging arguments and knowledge. Facing the vast amount of available information on the internet, people tend to focus on information consistent with their…

Human-Computer Interaction · Computer Science 2023-08-21 Klaus Weber , Annalena Aicher , Wolfang Minker , Stefan Ultes , Elisabeth André

Large language models can produce fluent dialogue but often hallucinate factual inaccuracies. While retrieval-augmented models help alleviate this issue, they still face a difficult challenge of both reasoning to provide correct knowledge…

Computation and Language · Computer Science 2021-11-10 Leonard Adolphs , Kurt Shuster , Jack Urbanek , Arthur Szlam , Jason Weston

Recent advances in Large Language Models (LLMs) have driven the adoption of copilots in complex technical scenarios, underscoring the growing need for specialized information retrieval solutions. In this paper, we introduce FLAIR, a…

Information Retrieval · Computer Science 2025-08-20 William Zhang , Yiwen Zhu , Yunlei Lu , Mathieu Demarne , Wenjing Wang , Kai Deng , Nutan Sahoo , Katherine Lin , Miso Cilimdzic , Subru Krishnan

Humans usually have conversations by making use of prior knowledge about a topic and background information of the people whom they are talking to. However, existing conversational agents and datasets do not consider such comprehensive…

Computation and Language · Computer Science 2022-05-17 Yoonna Jang , Jungwoo Lim , Yuna Hur , Dongsuk Oh , Suhyune Son , Yeonsoo Lee , Donghoon Shin , Seungryong Kim , Heuiseok Lim

Response ranking in dialogues plays a crucial role in retrieval-based conversational systems. In a multi-turn dialogue, to capture the gist of a conversation, contextual information serves as essential knowledge to achieve this goal. In…

Computation and Language · Computer Science 2023-04-04 Zihao Wang , Eugene Agichtein , Jinho Choi

We propose a framework for discriminative Information Retrieval (IR) atop linguistic features, trained to improve the recall of tasks such as answer candidate passage retrieval, the initial step in text-based Question Answering (QA). We…

Information Retrieval · Computer Science 2016-10-07 Tongfei Chen , Benjamin Van Durme

In the rapidly evolving landscape of cyber security, intelligent chatbots are gaining prominence. Artificial Intelligence, Machine Learning, and Natural Language Processing empower these chatbots to handle user inquiries and deliver threat…

Information Retrieval · Computer Science 2024-11-11 Dincy R. Arikkat , Abhinav M. , Navya Binu , Parvathi M. , Navya Biju , K. S. Arunima , Vinod P. , Rafidha Rehiman K. A. , Mauro Conti

Dialog response ranking is used to rank response candidates by considering their relation to the dialog history. Although researchers have addressed this concept for open-domain dialogs, little attention has been focused on task-oriented…

Computation and Language · Computer Science 2018-11-29 Junki Ohmura , Maxine Eskenazi

Existing knowledge-grounded conversation systems generate responses typically in a retrieve-then-generate manner. They require a large knowledge base and a strong knowledge retrieval component, which is time- and resource-consuming. In this…

Computation and Language · Computer Science 2023-06-28 Jiaqi Bai , Zhao Yan , Jian Yang , Xinnian Liang , Hongcheng Guo , Zhoujun Li

In this paper, we explore the problem of developing personalized chatbots. A personalized chatbot is designed as a digital chatting assistant for a user. The key characteristic of a personalized chatbot is that it should have a consistent…

Information Retrieval · Computer Science 2021-08-19 Hongjin Qian , Zhicheng Dou , Yutao Zhu , Yueyuan Ma , Ji-Rong Wen

Large Language Models (LLMs), despite their great power in language generation, often encounter challenges when dealing with intricate and knowledge-demanding queries in specific domains. This paper introduces a novel approach to enhance…

Computation and Language · Computer Science 2023-11-20 Ruohong Zhang , Luyu Gao , Chen Zheng , Zhen Fan , Guokun Lai , Zheng Zhang , Fangzhou Ai , Yiming Yang , Hongxia Yang

Recent advances in deep neural networks, language modeling and language generation have introduced new ideas to the field of conversational agents. As a result, deep neural models such as sequence-to-sequence, Memory Networks, and the…

Computation and Language · Computer Science 2019-02-27 Momchil Hardalov , Ivan Koychev , Preslav Nakov
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