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Generative Adversarial Networks (GANs) are a promising approach to language generation. The latest works introducing novel GAN models for language generation use n-gram based metrics for evaluation and only report single scores of the best…

Computation and Language · Computer Science 2019-07-19 Stanislau Semeniuta , Aliaksei Severyn , Sylvain Gelly

Current QA systems can generate reasonable-sounding yet false answers without explanation or evidence for the generated answer, which is especially problematic when humans cannot readily check the model's answers. This presents a challenge…

Computation and Language · Computer Science 2022-04-14 Alicia Parrish , Harsh Trivedi , Ethan Perez , Angelica Chen , Nikita Nangia , Jason Phang , Samuel R. Bowman

Language generation models' democratization benefits many domains, from answering health-related questions to enhancing education by providing AI-driven tutoring services. However, language generation models' democratization also makes it…

Computation and Language · Computer Science 2021-06-03 Paras Bhatt , Anthony Rios

In commonsense generation, given a set of input concepts, a model must generate a response that is not only commonsense bearing, but also capturing multiple diverse viewpoints. Numerous evaluation metrics based on form- and content-level…

Computation and Language · Computer Science 2025-06-03 Tianhui Zhang , Bei Peng , Danushka Bollegala

We study improving social conversational agents by learning from natural dialogue between users and a deployed model, without extra annotations. To implicitly measure the quality of a machine-generated utterance, we leverage signals like…

Computation and Language · Computer Science 2024-02-02 Richard Yuanzhe Pang , Stephen Roller , Kyunghyun Cho , He He , Jason Weston

Conversational recommender systems aim to interactively support online users in their information search and decision-making processes in an intuitive way. With the latest advances in voice-controlled devices, natural language processing,…

Information Retrieval · Computer Science 2022-10-31 Dietmar Jannach

While automatic performance metrics are crucial for machine learning of artificial human-like behaviour, the gold standard for evaluation remains human judgement. The subjective evaluation of artificial human-like behaviour in embodied…

Human-Computer Interaction · Computer Science 2021-08-16 Pieter Wolfert , Jeffrey M. Girard , Taras Kucherenko , Tony Belpaeme

In education, open-ended quiz questions have become an important tool for assessing the knowledge of students. Yet, manually preparing such questions is a tedious task, and thus automatic question generation has been proposed as a possible…

Computation and Language · Computer Science 2021-08-31 Kristiyan Vachev , Momchil Hardalov , Georgi Karadzhov , Georgi Georgiev , Ivan Koychev , Preslav Nakov

The paper surveys evaluation methods of natural language generation (NLG) systems that have been developed in the last few years. We group NLG evaluation methods into three categories: (1) human-centric evaluation metrics, (2) automatic…

Computation and Language · Computer Science 2021-05-19 Asli Celikyilmaz , Elizabeth Clark , Jianfeng Gao

Large Language Models (LLMs) have showcased remarkable capabilities in various Natural Language Processing tasks. For automatic open-domain dialogue evaluation in particular, LLMs have been seamlessly integrated into evaluation frameworks,…

Computation and Language · Computer Science 2024-07-08 John Mendonça , Alon Lavie , Isabel Trancoso

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Scarcity of training data for task-oriented dialogue systems is a well known problem that is usually tackled with costly and time-consuming manual data annotation. An alternative solution is to rely on automatic text generation which,…

Computation and Language · Computer Science 2019-11-12 Stéphane d'Ascoli , Alice Coucke , Francesco Caltagirone , Alexandre Caulier , Marc Lelarge

Personalized text generation presents a specialized mechanism for delivering content that is specific to a user's personal context. While the research progress in this area has been rapid, evaluation still presents a challenge. Traditional…

Computation and Language · Computer Science 2023-10-19 Yaqing Wang , Jiepu Jiang , Mingyang Zhang , Cheng Li , Yi Liang , Qiaozhu Mei , Michael Bendersky

In response generation task, proper sentimental expressions can obviously improve the human-like level of the responses. However, for real application in online systems, high QPS (queries per second, an indicator of the flow capacity of…

Computation and Language · Computer Science 2021-03-05 Shuangyong Song , Kexin Wang , Chao Wang , Haiqing Chen , Huan Chen

Commit messages are natural language descriptions of code changes, which are important for program understanding and maintenance. However, writing commit messages manually is time-consuming and laborious, especially when the code is updated…

Software Engineering · Computer Science 2021-07-27 Wei Tao , Yanlin Wang , Ensheng Shi , Lun Du , Shi Han , Hongyu Zhang , Dongmei Zhang , Wenqiang Zhang

Advancements in dialogue systems powered by large language models (LLMs) have outpaced the development of reliable evaluation metrics, particularly for diverse and creative responses. We present a benchmark for evaluating the robustness of…

Computation and Language · Computer Science 2025-01-14 Justin Vasselli , Adam Nohejl , Taro Watanabe

The autonomous decision-making process, which is increasingly applied to computer systems, requires that the choices made by these systems align with human values. In this context, systems must assess how well their decisions reflect human…

Computers and Society · Computer Science 2025-12-19 Eduardo de la Cruz Fernández , Marcelo Karanik , Sascha Ossowski

The rapid advancements in large language models and generative artificial intelligence (AI) capabilities are making their broad application in the high-stakes testing context more likely. Use of generative AI in the scoring of constructed…

Computation and Language · Computer Science 2026-03-23 Jodi M. Casabianca , Daniel F. McCaffrey , Matthew S. Johnson , Naim Alper , Vladimir Zubenko

LLMs (large language models) such as ChatGPT have shown remarkable language understanding and generation capabilities. Although reference-free evaluators based on LLMs show better human alignment than traditional reference-based evaluators,…

Computation and Language · Computer Science 2024-05-07 Yongkang Liu , Shi Feng , Daling Wang , Yifei Zhang , Hinrich Schütze

Evaluating large language models (LLMs) in long-form, knowledge-grounded role-play dialogues remains challenging. This study compares LLM-generated and human-authored responses in multi-turn professional training simulations through human…

Computation and Language · Computer Science 2025-10-10 Dongxu Lu , Johan Jeuring , Albert Gatt
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