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One of the goals of automatic evaluation metrics in grammatical error correction (GEC) is to rank GEC systems such that it matches human preferences. However, current automatic evaluations are based on procedures that diverge from human…

Computation and Language · Computer Science 2025-06-04 Takumi Goto , Yusuke Sakai , Taro Watanabe

Evaluating open-domain dialogue systems is challenging for reasons such as the one-to-many problem, i.e., many appropriate responses other than just the golden response. As of now, automatic evaluation methods need better consistency with…

Computation and Language · Computer Science 2023-09-19 Zhengliang Shi , Weiwei Sun , Shuo Zhang , Zhen Zhang , Pengjie Ren , Zhaochun Ren

Human evaluation for natural language generation (NLG) often suffers from inconsistent user ratings. While previous research tends to attribute this problem to individual user preferences, we show that the quality of human judgements can…

Computation and Language · Computer Science 2018-10-03 Jekaterina Novikova , Ondřej Dušek , Verena Rieser

High-quality data is essential for conversational recommendation systems and serves as the cornerstone of the network architecture development and training strategy design. Existing works contribute heavy human efforts to manually labeling…

Computation and Language · Computer Science 2023-06-19 Yu Lu , Junwei Bao , Zichen Ma , Xiaoguang Han , Youzheng Wu , Shuguang Cui , Xiaodong He

How can we measure whether a natural language generation system produces both high quality and diverse outputs? Human evaluation captures quality but not diversity, as it does not catch models that simply plagiarize from the training set.…

Computation and Language · Computer Science 2019-04-08 Tatsunori B. Hashimoto , Hugh Zhang , Percy Liang

Natural language generation (NLG) plays a critical role in spoken dialogue systems. This paper presents a new approach to NLG by using recurrent neural networks (RNN), in which a gating mechanism is applied before RNN computation. This…

Computation and Language · Computer Science 2017-07-12 Van-Khanh Tran , Le-Minh Nguyen

Recent advancements in conversational systems have significantly enhanced human-machine interactions across various domains. However, training these systems is challenging due to the scarcity of specialized dialogue data. Traditionally,…

Computation and Language · Computer Science 2026-05-29 Heydar Soudani , Roxana Petcu , Evangelos Kanoulas , Faegheh Hasibi

Question answering (QA) systems are among the most important and rapidly developing research topics in natural language processing (NLP). A reason, therefore, is that a QA system allows humans to interact more naturally with a machine,…

Computation and Language · Computer Science 2022-09-27 Amer Farea , Zhen Yang , Kien Duong , Nadeesha Perera , Frank Emmert-Streib

Open-domain conversation models have become good at generating natural-sounding dialogue, using very large architectures with billions of trainable parameters. The vast training data required to train these architectures aggregates many…

Computation and Language · Computer Science 2020-09-24 Eric Michael Smith , Diana Gonzalez-Rico , Emily Dinan , Y-Lan Boureau

Automated testing tools typically create test cases that are different from what human testers create. This often makes the tools less effective, the created tests harder to understand, and thus results in tools providing less support to…

Software Engineering · Computer Science 2021-03-09 Eduard Enoiu , Robert Feldt

In Machine Translation, assessing the quality of a large amount of automatic translations can be challenging. Automatic metrics are not reliable when it comes to high performing systems. In addition, resorting to human evaluators can be…

Computation and Language · Computer Science 2021-05-31 Vânia Mendonça , Ricardo Rei , Luisa Coheur , Alberto Sardinha , Ana Lúcia Santos

Sequence generation models for dialogue are known to have several problems: they tend to produce short, generic sentences that are uninformative and unengaging. Retrieval models on the other hand can surface interesting responses, but are…

Computation and Language · Computer Science 2018-09-07 Jason Weston , Emily Dinan , Alexander H. Miller

Automatic open-domain dialogue evaluation is a crucial component of dialogue systems. Recently, learning-based evaluation metrics have achieved state-of-the-art performance in open-domain dialogue evaluation. However, these metrics, which…

Computation and Language · Computer Science 2022-06-22 Pengfei Zhang , Xiaohui Hu , Kaidong Yu , Jian Wang , Song Han , Cao Liu , Chunyang Yuan

Open-domain neural dialogue models have achieved high performance in response ranking and evaluation tasks. These tasks are formulated as a binary classification of responses given in a dialogue context, and models generally learn to make…

Computation and Language · Computer Science 2021-06-11 Prakhar Gupta , Yulia Tsvetkov , Jeffrey P. Bigham

Task-oriented dialogue systems aim to fulfill user goals through natural language interactions. They are ideally evaluated with human users, which however is unattainable to do at every iteration of the development phase. Simulated users…

Computation and Language · Computer Science 2022-09-05 Nurul Lubis , Christian Geishauser , Hsien-Chin Lin , Carel van Niekerk , Michael Heck , Shutong Feng , Milica Gašić

In this work, we propose a method for neural dialogue response generation that allows not only generating semantically reasonable responses according to the dialogue history, but also explicitly controlling the sentiment of the response via…

Computation and Language · Computer Science 2019-01-23 Xiang Kong , Bohan Li , Graham Neubig , Eduard Hovy , Yiming Yang

Deep latent variable models have been shown to facilitate the response generation for open-domain dialog systems. However, these latent variables are highly randomized, leading to uncontrollable generated responses. In this paper, we…

Computation and Language · Computer Science 2017-07-07 Xiaoyu Shen , Hui Su , Yanran Li , Wenjie Li , Shuzi Niu , Yang Zhao , Akiko Aizawa , Guoping Long

Automated generalisation has known important improvements these last few years. However, an issue that still deserves more study concerns the automatic evaluation of generalised data. Indeed, many automated generalisation systems require…

Human-Computer Interaction · Computer Science 2012-04-20 Patrick Taillandier , Julien Gaffuri

The advent and fast development of neural networks have revolutionized the research on dialogue systems and subsequently have triggered various challenges regarding their automatic evaluation. Automatic evaluation of open-domain dialogue…

LLM evaluation is challenging even the case of base models. In real world deployments, evaluation is further complicated by the interplay of task specific prompts and experiential context. At scale, bias evaluation is often based on short…

Computation and Language · Computer Science 2025-05-07 Jennifer Healey , Laurie Byrum , Md Nadeem Akhtar , Surabhi Bhargava , Moumita Sinha