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A sentiment analysis system powered by machine learning was created in this study to improve real-time social network public opinion monitoring. For sophisticated sentiment identification, the suggested approach combines cutting-edge…

Computation and Language · Computer Science 2025-02-25 Arsen Tolebay Nurlanuly

The rapid growth of e-commerce has led to an overwhelming volume of customer feedback, from product reviews to service interactions. Extracting meaningful insights from this data is crucial for businesses aiming to improve customer…

Information Retrieval · Computer Science 2025-06-27 Qianye Wu , Chengxuan Xia , Sixuan Tian

This paper provides a comprehensive survey of sentiment analysis within the context of artificial intelligence (AI) and large language models (LLMs). Sentiment analysis, a critical aspect of natural language processing (NLP), has evolved…

Computation and Language · Computer Science 2024-09-17 Shailja Gupta , Rajesh Ranjan , Surya Narayan Singh

Deep learning has emerged as a powerful machine learning technique that learns multiple layers of representations or features of the data and produces state-of-the-art prediction results. Along with the success of deep learning in many…

Computation and Language · Computer Science 2018-01-31 Lei Zhang , Shuai Wang , Bing Liu

Customers' emotions play a vital role in the service industry. The better frontline personnel understand the customer, the better the service they can provide. As human emotions generate certain (unintentional) bodily reactions, such as…

Audio and Speech Processing · Electrical Eng. & Systems 2021-08-12 Fabian Thaler , Stefan Faußer , Heiko Gewald

Sentiment analysis has evolved over past few decades, most of the work in it revolved around textual sentiment analysis with text mining techniques. But audio sentiment analysis is still in a nascent stage in the research community. In this…

Computation and Language · Computer Science 2018-02-20 Maghilnan S , Rajesh Kumar M

Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…

Computation and Language · Computer Science 2023-03-21 Kazem Taghandiki , Elnaz Rezaei Ehsan

Multimodal sentiment analysis has become an important research area in the field of artificial intelligence. With the latest advances in deep learning, this technology has reached new heights. It has great potential for both application and…

Computation and Language · Computer Science 2023-07-06 Songning Lai , Xifeng Hu , Haoxuan Xu , Zhaoxia Ren , Zhi Liu

Sentiment analysis (SA) is an emerging field in text mining. It is the process of computationally identifying and categorizing opinions expressed in a piece of text over different social media platforms. Social media plays an essential role…

Artificial Intelligence · Computer Science 2023-11-21 Sudhanshu Kumar , Partha Pratim Roy , Debi Prosad Dogra , Byung-Gyu Kim

Sentiment analysis is a very important natural language processing activity in which one identifies the polarity of a text, whether it conveys positive, negative, or neutral sentiment. Along with the growth of social media and the Internet,…

Computation and Language · Computer Science 2025-09-30 Meysam Shirdel Bilehsavar , Negin Mahmoudi , Mohammad Jalili Torkamani , Kiana Kiashemshaki

E-commerce platforms generate vast volumes of user feedback, such as star ratings, written reviews, and comments. However, most recommendation engines rely primarily on numerical scores, often overlooking the nuanced opinions embedded in…

Information Retrieval · Computer Science 2025-05-08 Yogesh Gajula

Transparency in AI healthcare decision-making is crucial. By incorporating rationales to explain reason for each predicted label, users could understand Large Language Models (LLMs)'s reasoning to make better decision. In this work, we…

Computation and Language · Computer Science 2025-08-25 Khai-Nguyen Nguyen , Khai Le-Duc , Bach Phan Tat , Duy Le , Long Vo-Dang , Truong-Son Hy

A multi-modal emotion recognition method was established by combining two-channel convolutional neural network with ring network. This method can extract emotional information effectively and improve learning efficiency. The words were…

Artificial Intelligence · Computer Science 2023-11-21 Jiazhen Wang

Understanding sentiment in multimodal conversations is a complex yet crucial challenge toward building emotionally intelligent AI systems. The Multimodal Conversational Aspect-based Sentiment Analysis (MCABSA) Challenge invited participants…

Computation and Language · Computer Science 2025-12-30 Zhiqiang Gao , Shihao Gao , Zixing Zhang , Yihao Guo , Hongyu Chen , Jing Han

With the popularity of social networks, and e-commerce websites, sentiment analysis has become a more active area of research in the past few years. On a high level, sentiment analysis tries to understand the public opinion about a specific…

Computation and Language · Computer Science 2019-04-14 Shervin Minaee , Elham Azimi , AmirAli Abdolrashidi

In this paper, we explore the use of pre-trained language models to learn sentiment information of written texts for speech sentiment analysis. First, we investigate how useful a pre-trained language model would be in a 2-step pipeline…

Computation and Language · Computer Science 2021-06-15 Suwon Shon , Pablo Brusco , Jing Pan , Kyu J. Han , Shinji Watanabe

The process of identifying human emotion and affective states from speech is known as speech emotion recognition (SER). This is based on the observation that tone and pitch in the voice frequently convey underlying emotion. Speech…

Sound · Computer Science 2024-06-18 Nishargo Nigar

The study of public opinion can provide us with valuable information. The analysis of sentiment on social networks, such as Twitter or Facebook, has become a powerful means of learning about the users' opinions and has a wide range of…

Computation and Language · Computer Science 2020-06-08 Nhan Cach Dang , María N. Moreno-García , Fernando De la Prieta

Sentiment analysis (SA) is the automated process of detecting and understanding the emotions conveyed through written text. Over the past decade, SA has gained significant popularity in the field of Natural Language Processing (NLP). With…

Computation and Language · Computer Science 2023-05-25 Karthick Prasad Gunasekaran

Recent advances in machine learning have led to computer systems that are human-like in behaviour. Sentiment analysis, the automatic determination of emotions in text, is allowing us to capitalize on substantial previously unattainable…

Computation and Language · Computer Science 2021-01-15 Saif M. Mohammad
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