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Wikipedia has a strong norm of writing in a 'neutral point of view' (NPOV). Articles that violate this norm are tagged, and editors are encouraged to make corrections. But the impact of this tagging system has not been quantitatively…

Computation and Language · Computer Science 2018-09-20 Umashanthi Pavalanathan , Xiaochuang Han , Jacob Eisenstein

Comments play an important role in updating Stack Overflow (SO) posts. They are used to point out a problem (e.g., obsolete answer and buggy code) in a SO answer or ask for more details about a proposed answer. We refer to this type of…

Software Engineering · Computer Science 2023-04-18 Mohammad Sadegh Sheikhaei , Yuan Tian , Shaowei Wang

Misbehavior in online social networks (OSN) is an ever-growing phenomenon. The research to date tends to focus on the deployment of machine learning to identify and classify types of misbehavior such as bullying, aggression, and racism to…

Social and Information Networks · Computer Science 2022-02-17 Hina Qayyum , Benjamin Zi Hao Zhao , Ian D. Wood , Muhammad Ikram , Mohamed Ali Kaafar , Nicolas Kourtellis

Societal rules, as exemplified by norms, aim to provide a degree of behavioural stability to multi-agent societies. Norms regulate a society using the deontic concepts of permissions, obligations and prohibitions to specify what can, must…

Artificial Intelligence · Computer Science 2020-10-07 Nir Oren , Felipe Meneguzzi

Online abusive behavior is an important issue that breaks the cohesiveness of online social communities and even raises public safety concerns in our societies. Motivated by this rising issue, researchers have proposed, collected, and…

Social and Information Networks · Computer Science 2020-06-25 Md Rabiul Awal , Rui Cao , Roy Ka-Wei Lee , Sandra Mitrović

Sustaining cooperation among self-interested agents is critical for the proliferation of emerging online social communities, such as online communities formed through social networking services. Providing incentives for cooperation in…

Social and Information Networks · Computer Science 2011-03-08 Yu Zhang , Jaeok Park , Mihaela van der Schaar

Stack Overflow has been heavily used by software developers as a popular way to seek programming-related information from peers via the internet. The Stack Overflow community recommends users to provide the related code snippet when they…

Software Engineering · Computer Science 2021-07-06 Zhipeng Gao , Xin Xia , John Grundy , David Lo , Yuan-Fang Li

Social Network sites are fertile ground for several polluting phenomena affecting online and offline spaces. Among these phenomena are included echo chambers, closed systems in which the opinions expressed by the people inside are…

Social and Information Networks · Computer Science 2024-01-22 Erica Cau , Virginia Morini , Giulio Rossetti

Counterspeech offers a non-repressive approach to moderate hate speech in online communities. Research has examined how counterspeech chatbots restrain hate speakers and support targets, but their impact on bystanders remains unclear.…

Human-Computer Interaction · Computer Science 2026-04-23 Mengyao Wang , Shuai Ma , Nuo Li , Peng Zhang , Chenxin Li , Ning Gu , Tun Lu

Background: Software security is crucial to ensure that the users are protected from undesirable consequences such as malware attacks which can result in loss of data and, subsequently, financial loss. Technical Debt (TD) is a metaphor…

Software Engineering · Computer Science 2023-07-24 Joshua Aldrich Edbert , Sahrima Jannat Oishwee , Shubhashis Karmakar , Zadia Codabux , Roberto Verdecchia

Online platforms experience a tension between decentralisation and incentives to steer user behaviour, which are usually implemented through digital reputation systems. We provide a statistical characterisation of the user behaviour…

Physics and Society · Physics 2021-11-16 Giacomo Livan , Giuseppe Pappalardo , Rosario N. Mantegna

In recent years, Online Social Networks have become an important medium for people who suffer from mental disorders to share moments of hardship, and receive emotional and informational support. In this work, we analyze how discussions in…

Machine Learning · Computer Science 2021-07-28 Bárbara Silveira , Henrique S. Silva , Fabricio Murai , Ana Paula Couto da Silva

Software developers experience and share a wide range of emotions throughout a rich ecosystem of communication channels. A recent trend that has emerged in empirical software engineering studies is leveraging sentiment analysis of…

Software Engineering · Computer Science 2018-03-07 Nicole Novielli , Fabio Calefato , Filippo Lanubile

Software developers often look for solutions to their code-level problems by submitting questions to technical Q&A websites like Stack Overflow (SO). They usually include example code segments with questions to describe the programming…

Software Engineering · Computer Science 2021-12-21 Saikat Mondal , Banani Roy

On the Stack Overflow (SO) Q&A site, users often request solutions to their code-related problems (e.g., errors, unexpected behavior). Unfortunately, they often miss required code snippets during their question submission, which could…

Software Engineering · Computer Science 2024-02-08 Saikat Mondal , Mohammad Masudur Rahman , Chanchal K. Roy

Despite the unarguable importance of Stack Overflow (SO) for the daily work of many software developers and despite existing knowledge about the impact of code duplication on software maintainability, the prevalence and implications of code…

Software Engineering · Computer Science 2020-02-05 Sebastian Baltes , Christoph Treude

Community Question-Answering websites, such as StackOverflow and Quora, expect users to follow specific guidelines in order to maintain content quality. These systems mainly rely on community reports for assessing contents, which has…

Computation and Language · Computer Science 2020-10-29 Issa Annamoradnejad , Mohammadamin Fazli , Jafar Habibi

Context: Navigating the knowledge of Stack Overflow (SO) remains challenging. To make the posts vivid to users, SO allows users to write and edit posts with Markdown or HTML so that users can leverage various formatting styles (e.g., bold,…

Computation and Language · Computer Science 2024-04-29 Shahla Shaan Ahmed , Shaowei Wang , Yuan Tian , Tse-Hsun , Chen , Haoxiang Zhang

Online communities have become essential places for socialization and support, yet they also possess toxicity, echo chambers, and misinformation. Detecting this harmful content is difficult because the meaning of an online interaction stems…

Social and Information Networks · Computer Science 2026-02-04 Olha Wloch , Liam Hebert , Robin Cohen , Lukasz Golab

The spectacular expansion of the Internet has led to the development of a new research problem in the field of natural language processing: automatic toxic comment detection, since many countries prohibit hate speech in public media. There…

Machine Learning · Computer Science 2020-09-18 Ashwin Geet D'Sa , Irina Illina , Dominique Fohr