Related papers: Norm violation in online communities -- A study of…
Stack Overflow has accumulated millions of answers. Informative comments can strengthen their associated answers (e.g., providing additional information). Currently, Stack Overflow hides comments that are ranked beyond the top 5. Stack…
Future robots should follow human social norms in order to be useful and accepted in human society. In this paper, we leverage already existing social knowledge in human societies by capturing it in our framework through the notion of…
Community-level bans are a common tool against groups that enable online harassment and harmful speech. Unfortunately, the efficacy of community bans has only been partially studied and with mixed results. Here, we provide a flexible…
To address the widespread problem of uncivil behavior, many online discussion platforms employ human moderators to take action against objectionable content, such as removing it or placing sanctions on its authors. This reactive paradigm of…
Despite the common use of rule-based tools for online content moderation, human moderators still spend a lot of time monitoring them to ensure that they work as intended. Based on surveys and interviews with Reddit moderators who use…
Background: The existence of toxic conversations in open-source platforms can degrade relationships among software developers and may negatively impact software product quality. To help mitigate this, some initial work has been done to…
Stack Overflow (SO) has become an essential resource for software development. Despite its success and prevalence, navigating SO remains a challenge. Ideally, SO users could benefit from highlighted navigational cues that help them decide…
Communication on social media platforms is not only culturally and politically relevant, it is also increasingly widespread across societies. Users not only communicate via social media platforms, but also search specifically for…
The development of Open-Source Software (OSS) projects relies on the collaborative work of contributors, generally scattered around the world. To enable this collaboration, OSS projects are hosted on social-coding platforms like GitHub,…
The increased use of online social networks for the dissemination of information comes with the misuse of the internet for cyberbullying, cybercrime, spam, vandalism, amongst other things. To proactively identify abuse in the networks, we…
Harmful content is pervasive on social media, poisoning online communities and negatively impacting participation. A common approach to address this issue is to develop detection models that rely on human annotations. However, the tasks…
Offensive and abusive language is a pressing problem on social media platforms. In this work, we propose a method for transforming offensive comments, statements containing profanity or offensive language, into non-offensive ones. We design…
We study the impact of content moderation policies in online communities. In our theoretical model, a platform chooses a content moderation policy and individuals choose whether or not to participate in the community according to the…
Norms are challenging to define and measure, but this paper takes advantage of text data and the recent development in machine learning to create an encompassing measure of norms. An LSTM neural network is trained to detect gendered…
An important goal for programmers is to minimize cost of identifying and correcting defects in source code. Code review is commonly used for identifying programming defects. However, manual code review has some shortcomings: a) it is time…
Trolling in online communities typically involves disruptive behaviors such as provoking anger and manipulating discussions, leading to a polarized atmosphere and emotional distress. Robust moderation is essential for mitigating these…
The web plays an important role in people's social lives since the emergence of Web 2.0. It facilitates the interaction between users, gives them the possibility to freely interact, share and collaborate through social networks, online…
Receiving negative sentiment, offensive comments, or even hate speech is a constant part of the working experience of content creators (CCs) on YouTube - a growing occupational group in the platform economy. This study investigates how…
In this paper we presents results of research about elderly users of Stack Overflow (Question and Answer portal for programmers). They have different roles, different main activities and different habits. They are an important part of the…
Question-&-Answer (QA) websites have emerged as efficient platforms for knowledge sharing and problem solving. In particular, the Stack Exchange platform includes some of the most popular QA communities to date, such as Stack Overflow.…