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Background: With the proliferation of crowd-sourced developer forums, software developers are increasingly sharing more coding solutions to programming problems with others in forums. The decentralized nature of knowledge sharing on sites…

Software Engineering · Computer Science 2022-10-03 Madhu Selvaraj , Gias Uddin

Toxic comments in online platforms are an unavoidable social issue under the cloak of anonymity. Hate speech detection has been actively done for languages such as English, German, or Italian, where manually labeled corpus has been…

Computation and Language · Computer Science 2020-05-27 Jihyung Moon , Won Ik Cho , Junbum Lee

For their attractiveness, comprehensiveness and dynamic coverage of relevant topics, community-based question answering sites such as Stack Overflow heavily rely on the engagement of their communities: Questions on new technologies,…

Information Retrieval · Computer Science 2021-11-01 Thi Huyen Nguyen , Tu Nguyen , Tuan-Anh Hoang , Claudia Niederée

The pervasiveness of abusive content on the internet can lead to severe psychological and physical harm. Significant effort in Natural Language Processing (NLP) research has been devoted to addressing this problem through abusive content…

Computation and Language · Computer Science 2021-07-23 Svetlana Kiritchenko , Isar Nejadgholi , Kathleen C. Fraser

Online community moderators are on the front lines of combating problems like hate speech and harassment, but new modes of interaction can introduce unexpected challenges. In this paper, we consider moderation practices and challenges in…

Human-Computer Interaction · Computer Science 2021-01-14 Jialun Aaron Jiang , Charles Kiene , Skyler Middler , Jed R. Brubaker , Casey Fiesler

This thesis conducts a focused literature review on online communities, centering on Stack Overflow, employing social network analysis and graph algorithms. It examines the evolving landscape of health information quality within the digital…

Social and Information Networks · Computer Science 2024-06-19 Rapheal Cyril Igbudu , Rowanda Ahmed

Online hate speech can harmfully impact individuals and groups, specifically on non-moderated platforms such as 4chan where users can post anonymous content. This work focuses on analysing and measuring the prevalence of online hate on…

Computation and Language · Computer Science 2025-04-02 Adrian Bermudez-Villalva , Maryam Mehrnezhad , Ehsan Toreini

The purpose of this paper is to review research on attitudes and social norms and connect it to the agile software development context. Furthermore, I propose additional theories from social psychology (mainly the theory of planned behavior…

Software Engineering · Computer Science 2019-04-22 Lucas Gren

This study introduces ValueScope, a framework leveraging language models to quantify social norms and values within online communities, grounded in social science perspectives on normative structures. We employ ValueScope to dissect and…

Computation and Language · Computer Science 2025-04-15 Chan Young Park , Shuyue Stella Li , Hayoung Jung , Svitlana Volkova , Tanushree Mitra , David Jurgens , Yulia Tsvetkov

An essential part of software maintenance and evolution, refactoring is performed by developers, regardless of technology or domain, to improve the internal quality of the system, and reduce its technical debt. However, choosing the…

Software Engineering · Computer Science 2021-10-26 Anthony Peruma , Steven Simmons , Eman Abdullah AlOmar , Christian D. Newman , Mohamed Wiem Mkaouer , Ali Ouni

Effective content moderation systems require explicit classification criteria, yet online communities like subreddits often operate with diverse, implicit standards. This work introduces a novel approach to identify and extract these…

Computation and Language · Computer Science 2025-09-04 Youngwoo Kim , Himanshu Beniwal , Steven L. Johnson , Thomas Hartvigsen

Community Question Answering is the field of computational linguistics that deals with problems derived from the questions and answers posted to websites such as Quora or Stack Overflow. Among some of these problems we find the issue of…

Computation and Language · Computer Science 2022-12-05 Lucas Valentin

Online harms are a growing problem in digital spaces, putting user safety at risk and reducing trust in social media platforms. One of the most persistent forms of harm is hate speech. To address this, we need tools that combine the speed…

Computation and Language · Computer Science 2025-09-03 Paloma Piot , Diego Sánchez , Javier Parapar

Generative AI models ought to be useful and safe across cross-cultural contexts. One critical step toward this goal is understanding how AI models adhere to sociocultural norms. While this challenge has gained attention in NLP, existing…

Computers and Society · Computer Science 2026-01-14 Myra Cheng , Vinodkumar Prabhakaran , Alice Oh , Hayk Stepanyan , Aishwarya Verma , Charu Kalia , Erin MacMurray van Liemt , Sunipa Dev

Corrections given by ordinary social media users, also referred to as Social Correction have emerged as a viable intervention against misinformation as per the recent literature. However, little is known about how often users give disputing…

Social and Information Networks · Computer Science 2025-05-06 Sameera S. Vithanage , Keith Ransom , Antonette Mendoza , Shanika Karunasekera

Social Media provides researchers with an unprecedented opportunity to gain insight into various facets of human life. Health practitioners put a great emphasis on pinpointing socioeconomic status (SES) of individuals as they can use to it…

Computers and Society · Computer Science 2019-02-20 Adil E. Rajput , Akila Sarirete , Tamer F. Desouky

Worldwide, a large number of people interact with each other by means of online chatting. There has been a significant rise in the number of platforms, both social and professional, such as WhatsApp, Facebook,and Twitter, which allow people…

Computers and Society · Computer Science 2017-12-29 Shubhankar Gupta , Nitin

Social norms -- the unspoken commonsense rules about acceptable social behavior -- are crucial in understanding the underlying causes and intents of people's actions in narratives. For example, underlying an action such as "wanting to call…

Computation and Language · Computer Science 2021-08-18 Maxwell Forbes , Jena D. Hwang , Vered Shwartz , Maarten Sap , Yejin Choi

Online texts with toxic content are a clear threat to the users on social media in particular and society in general. Although many platforms have adopted various measures (e.g., machine learning-based hate-speech detection systems) to…

Machine Learning · Computer Science 2025-04-29 Yiran Ye , Thai Le , Dongwon Lee

Developers use Question and Answer (Q&A) websites to exchange knowledge and expertise. Stack Overflow is a popular Q&A website where developers discuss coding problems and share code examples. Although all Stack Overflow posts are free to…

Software Engineering · Computer Science 2017-03-14 Le An , Ons Mlouki , Foutse Khomh , Giuliano Antoniol