Related papers: Norm violation in online communities -- A study of…
Code comments are important for program comprehension, development, and maintenance tasks. Given the varying standards for code comments, and their unstructured or semi-structured nature, developers get easily confused (especially novice…
As the last few years have seen an increase in online hostility and polarization both, we need to move beyond the fack-checking reflex or the praise for better moderation on social networking sites (SNS) and investigate their impact on…
Content moderation is a widely used strategy to prevent the dissemination of irregular information on social media platforms. Despite extensive research on developing automated models to support decision-making in content moderation, there…
Toxicity on the Internet, such as hate speech, offenses towards particular users or groups of people, or the use of obscene words, is an acknowledged problem. However, there also exist other types of inappropriate messages which are usually…
Online communities rely on a mix of platform policies and community-authored rules to define acceptable behavior and maintain order. However, these rules vary widely across communities, evolve over time, and are enforced inconsistently,…
Although the effects of the social norm on mitigating misinformation are identified, scant knowledge exists about the patterns of social norm emergence, such as the patterns and variations of social tipping in online communities with…
Stack Overflow is the most popular CQA for programmers on the web with 2.05M users, 5.1M questions and 9.4M answers. Stack Overflow has explicit, detailed guidelines on how to post questions and an ebullient moderation community. Despite…
Many social media platforms allow content creators to pin user comments in response to their content. Once pinned, a comment remains fixed at the top of the comments section, regardless of subsequent activity or the selected sorting order.…
Online harassment and abusive language continue to be a growing concern on social media platforms. In this study, we explore the power of group dynamics to shape the toxicity of Twitter conversations. First, we examine how the presence of…
Online debates are often characterised by extreme polarisation and heated discussions among users. The presence of hate speech online is becoming increasingly problematic, making necessary the development of appropriate countermeasures. In…
Stack Overflow incentive system awards users with reputation scores to ensure quality. The decentralized nature of the forum may make the incentive system prone to manipulation. This paper offers, for the first time, a comprehensive study…
Software developers often submit questions to technical Q&A sites like Stack Overflow (SO) to resolve code-level problems. In practice, they include example code snippets with questions to explain the programming issues. Existing research…
Stack Overflow accumulates an enormous amount of software engineering knowledge. However, as time passes, certain knowledge in answers may become obsolete. Such obsolete answers, if not identified or documented clearly, may mislead answer…
In online discussion communities, users can interact and share information and opinions on a wide variety of topics. However, some users may create multiple identities, or sockpuppets, and engage in undesired behavior by deceiving others or…
Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload…
Developers frequently reuse Stack Overflow code snippets, yet the quality of these snippets remains unevenly understood, particularly across programming languages and geographic contexts. This study investigates code quality in Stack…
Online hate speech is a recent problem in our society that is rising at a steady pace by leveraging the vulnerabilities of the corresponding regimes that characterise most social media platforms. This phenomenon is primarily fostered by…
Cyberbullying has emerged as an important and growing social problem, wherein people use online social networks and mobile phones to bully victims with offensive text, images, audio and video on a 247 basis. This paper studies negative user…
The online technical Q&A site Stack Overflow (SO) is popular among developers to support their coding and diverse development needs. To address shortcomings in API official documentation resources, several research has thus focused on…
High-quality answers in technical Q&A platforms like Stack Overflow (SO) are crucial as they directly influence software development practices. Poor-quality answers can introduce inefficiencies, bugs, and security vulnerabilities, and thus…