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Related papers: ConvLab-2: An Open-Source Toolkit for Building, Ev…

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We present LEGOEval, an open-source toolkit that enables researchers to easily evaluate dialogue systems in a few lines of code using the online crowdsource platform, Amazon Mechanical Turk. Compared to existing toolkits, LEGOEval features…

Artificial Intelligence · Computer Science 2021-05-06 Yu Li , Josh Arnold , Feifan Yan , Weiyan Shi , Zhou Yu

While recently developed NLP explainability methods let us open the black box in various ways (Madsen et al., 2022), a missing ingredient in this endeavor is an interactive tool offering a conversational interface. Such a dialogue system…

Computation and Language · Computer Science 2023-10-24 Nils Feldhus , Qianli Wang , Tatiana Anikina , Sahil Chopra , Cennet Oguz , Sebastian Möller

Dialogue systems have attracted more and more attention. Recent advances on dialogue systems are overwhelmingly contributed by deep learning techniques, which have been employed to enhance a wide range of big data applications such as…

Computation and Language · Computer Science 2020-07-03 Hongshen Chen , Xiaorui Liu , Dawei Yin , Jiliang Tang

Having engaging and informative conversations with users is the utmost goal for open-domain conversational systems. Recent advances in transformer-based language models and their applications to dialogue systems have succeeded to generate…

Computation and Language · Computer Science 2021-02-04 Sarik Ghazarian , Zixi Liu , Tuhin Chakrabarty , Xuezhe Ma , Aram Galstyan , Nanyun Peng

Mental-health support is increasingly mediated by conversational systems (e.g., LLM-based tools), but users often lack structured ways to audit the quality and potential risks of the support they receive. We introduce CounselReflect, an…

Computation and Language · Computer Science 2026-04-01 Yahan Li , Chaohao Du , Zeyang Li , Christopher Chun Kuizon , Shupeng Cheng , Angel Hsing-Chi Hwang , Adam C. Frank , Ruishan Liu

We introduce ParlAI (pronounced "par-lay"), an open-source software platform for dialog research implemented in Python, available at http://parl.ai. Its goal is to provide a unified framework for sharing, training and testing of dialog…

Computation and Language · Computer Science 2018-03-12 Alexander H. Miller , Will Feng , Adam Fisch , Jiasen Lu , Dhruv Batra , Antoine Bordes , Devi Parikh , Jason Weston

Natural language (NL) toolkits enable visualization developers, who may not have a background in natural language processing (NLP), to create natural language interfaces (NLIs) for end-users to flexibly specify and interact with…

Human-Computer Interaction · Computer Science 2022-08-16 Rishab Mitra , Arpit Narechania , Alex Endert , John Stasko

Current end-to-end retrieval-based dialogue systems are mainly based on Recurrent Neural Networks or Transformers with attention mechanisms. Although promising results have been achieved, these models often suffer from slow inference or…

Computation and Language · Computer Science 2022-10-26 Yongkang Liu , Shi Feng , Wei Gao , Daling Wang , Yifei Zhang

Building a reliable and automated evaluation metric is a necessary but challenging problem for open-domain dialogue systems. Recent studies proposed evaluation metrics that assess generated responses by considering their relevance to…

Computation and Language · Computer Science 2024-07-19 ChaeHun Park , Minseok Choi , Dohyun Lee , Jaegul Choo

In recent research on dialogue systems and corpora, there has been a significant focus on two distinct categories: task-oriented (TOD) and open-domain (chit-chat) dialogues. TOD systems aim to satisfy specific user goals, such as finding a…

Computation and Language · Computer Science 2023-08-29 Wen-Yu Chang , Yun-Nung Chen

The rapid advancement of Large Language Models (LLMs) has outpaced the scalability of traditional evaluation benchmarks, which remain heavily dependent on labor-intensive expert curation. We address this bottleneck with Conv-to-Bench, a…

The proliferation of text messaging for mobile health is generating a large amount of patient-doctor conversations that can be extremely valuable to health care professionals. We present ConVIScope, a visual text analytic system that…

Human-Computer Interaction · Computer Science 2021-09-01 Raymond Li , Enamul Hoque , Giuseppe Carenini , Richard Lester , Raymond Chau

A long-standing goal of task-oriented dialogue research is the ability to flexibly adapt dialogue models to new domains. To progress research in this direction, we introduce DialoGLUE (Dialogue Language Understanding Evaluation), a public…

Computation and Language · Computer Science 2020-10-02 Shikib Mehri , Mihail Eric , Dilek Hakkani-Tur

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Recent advancements in large language models (LLMs) have demonstrated extraordinary comprehension capabilities with remarkable breakthroughs on various vision-language tasks. However, the application of LLMs in generating reliable medical…

Artificial Intelligence · Computer Science 2025-02-18 Xueshen Li , Xinlong Hou , Ziyi Huang , Yu Gan

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

Conversational Question Answering (ConvQA) systems have emerged as a pivotal area within Natural Language Processing (NLP) by driving advancements that enable machines to engage in dynamic and context-aware conversations. These capabilities…

Computation and Language · Computer Science 2025-09-09 Manoj Madushanka Perera , Adnan Mahmood , Kasun Eranda Wijethilake , Fahmida Islam , Maryam Tahermazandarani , Quan Z. Sheng

This paper aims to provide a radical rundown on Conversation Search (ConvSearch), an approach to enhance the information retrieval method where users engage in a dialogue for the information-seeking tasks. In this survey, we predominantly…

Computation and Language · Computer Science 2022-11-29 Naga Sai Krishna Adatrao , Gowtham Reddy Gadireddy , Jiho Noh

Task-oriented dialogue systems have been a promising area in the NLP field. Previous work showed the effectiveness of using a single GPT-2 based model to predict belief states and responses via causal language modeling. In this paper, we…

Computation and Language · Computer Science 2021-10-12 Po-Nien Kung , Chung-Cheng Chang , Tse-Hsuan Yang , Hsin-Kai Hsu , Yu-Jia Liou , Yun-Nung Chen

We present IMTLab, an open-source end-to-end interactive machine translation (IMT) system platform that enables researchers to quickly build IMT systems with state-of-the-art models, perform an end-to-end evaluation, and diagnose the…

Computation and Language · Computer Science 2023-10-18 Xu Huang , Zhirui Zhang , Ruize Gao , Yichao Du , Lemao Liu , Gouping Huang , Shuming Shi , Jiajun Chen , Shujian Huang