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This paper discusses the potential for creating academic resources (tools, data, and evaluation approaches) to support research in conversational search, by focusing on realistic information needs and conversational interactions.…

We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…

Artificial Intelligence · Computer Science 2018-01-16 Pararth Shah , Dilek Hakkani-Tür , Gokhan Tür , Abhinav Rastogi , Ankur Bapna , Neha Nayak , Larry Heck

One of the major impediments to the development of new task-oriented dialogue (TOD) systems is the need for human evaluation at multiple stages and iterations of the development process. In an effort to move toward automated evaluation of…

Computation and Language · Computer Science 2023-09-26 Sam Davidson , Salvatore Romeo , Raphael Shu , James Gung , Arshit Gupta , Saab Mansour , Yi Zhang

We present a new approach to dialogue specification for Virtual Personal Assistants (VPAs) based on so-called dialogue workflow graphs, with several demonstrated advantages over current ontology-based methods. Our new dialogue specification…

Computation and Language · Computer Science 2020-11-18 Michael Wessel , Edgar Kalns , Girish Acharya , Andreas Kathol

Empathetic interaction is a cornerstone of human-machine communication, due to the need for understanding speech enriched with paralinguistic cues and generating emotional and expressive responses. However, the most powerful empathetic…

Computation and Language · Computer Science 2025-10-28 Chen Wang , Tianyu Peng , Wen Yang , Yinan Bai , Guangfu Wang , Jun Lin , Lanpeng Jia , Lingxiang Wu , Jinqiao Wang , Chengqing Zong , Jiajun Zhang

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

Consistency Identification has obtained remarkable success on open-domain dialogue, which can be used for preventing inconsistent response generation. However, in contrast to the rapid development in open-domain dialogue, few efforts have…

Computation and Language · Computer Science 2021-09-24 Libo Qin , Tianbao Xie , Shijue Huang , Qiguang Chen , Xiao Xu , Wanxiang Che

Spurred by recent advances in Large Language Models (LLMs), virtual assistants are poised to take a leap forward in terms of their dialogue capabilities. Yet a major bottleneck to achieving genuinely transformative task-oriented dialogue…

Computation and Language · Computer Science 2024-05-06 Joe Stacey , Jianpeng Cheng , John Torr , Tristan Guigue , Joris Driesen , Alexandru Coca , Mark Gaynor , Anders Johannsen

A Dialogue System is a system which interacts with human in natural language. At present many universities are developing the dialogue system in their regional language. This paper will discuss about dialogue system, its components,…

Computation and Language · Computer Science 2013-06-19 Suket Arora , Kamaljeet Batra , Sarabjit Singh

Automatic evaluation is an integral aspect of dialogue system research. The traditional reference-based NLG metrics are generally found to be unsuitable for dialogue assessment. Consequently, recent studies have suggested various unique,…

Computation and Language · Computer Science 2024-01-23 Chen Zhang , Luis Fernando D'Haro , Yiming Chen , Malu Zhang , Haizhou Li

This paper describes our submission for the End-to-end Multi-domain Task Completion Dialog shared task at the 9th Dialog System Technology Challenge (DSTC-9). Participants in the shared task build an end-to-end task completion dialog system…

Computation and Language · Computer Science 2021-02-10 Boliang Zhang , Ying Lyu , Ning Ding , Tianhao Shen , Zhaoyang Jia , Kun Han , Kevin Knight

Creating and deploying customized applications is crucial for operational success and enriching user experiences in the rapidly evolving modern business world. A prominent facet of modern user experiences is the integration of chatbots or…

This work presents a requirement analysis for collaborative dialogues among medical experts and an inquiry dialogue game based on this analysis for incorporating explainability into multiagent system design. The game allows experts with…

Multiagent Systems · Computer Science 2025-11-04 Qurat-ul-ain Shaheen , Katarzyna Budzynska , Carles Sierra

We introduce Docling, an easy-to-use, self-contained, MIT-licensed, open-source toolkit for document conversion, that can parse several types of popular document formats into a unified, richly structured representation. It is powered by…

Social and behavioral scientists increasingly aim to study how humans interact, collaborate, and make decisions alongside artificial intelligence. However, the experimental infrastructure for such work remains underdeveloped: (1) few…

Human-Computer Interaction · Computer Science 2025-10-16 Crystal Qian , Vivian Tsai , Michael Behr , Nada Hussein , Léo Laugier , Nithum Thain , Lucas Dixon

Despite showing increasingly human-like conversational abilities, state-of-the-art dialogue models often suffer from factual incorrectness and hallucination of knowledge (Roller et al., 2020). In this work we explore the use of…

Computation and Language · Computer Science 2021-04-16 Kurt Shuster , Spencer Poff , Moya Chen , Douwe Kiela , Jason Weston

Large language model (LLM)-based agents are increasingly employed to interact with external environments (e.g., games, APIs, world models) to solve user-provided tasks. However, current frameworks often lack the ability to collaborate…

Computation and Language · Computer Science 2025-04-22 Vardhan Dongre , Xiaocheng Yang , Emre Can Acikgoz , Suvodip Dey , Gokhan Tur , Dilek Hakkani-Tür

This paper surveys and organizes research works on medical dialog systems, which is an important yet challenging task. Although these systems have been surveyed in the medical community from an application perspective, a systematic review…

Computation and Language · Computer Science 2024-05-20 Xiaoming Shi , Zeming Liu , Li Du , Yuxuan Wang , Hongru Wang , Yuhang Guo , Tong Ruan , Jie Xu , Shaoting Zhang

We present an open-source system designed for multilingual translation and speech regeneration, addressing challenges in communication and accessibility across diverse linguistic contexts. The system integrates Whisper for speech…

Audio and Speech Processing · Electrical Eng. & Systems 2025-07-04 Mateo Cámara , Juan Gutiérrez , María Pilar Daza , José Luis Blanco

We release MMSMR, a Massively Multi-System MultiReference dataset to enable future work on metrics and evaluation for dialog. Automatic metrics for dialogue evaluation should be robust proxies for human judgments; however, the verification…

Computation and Language · Computer Science 2024-11-20 Huda Khayrallah , Zuhaib Akhtar , Edward Cohen , Jyothir S , João Sedoc
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