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This study explores the integration of contextual explanations into AI-powered loan decision systems to enhance trust and usability. While traditional AI systems rely heavily on algorithmic transparency and technical accuracy, they often…

Human-Computer Interaction · Computer Science 2025-10-07 Allen Daniel Sunny

As AI systems have obtained significant performance to be deployed widely in our daily live and human society, people both enjoy the benefits brought by these technologies and suffer many social issues induced by these systems. To make AI…

Machine Learning · Computer Science 2023-08-31 Ronghang Zhu , Dongliang Guo , Daiqing Qi , Zhixuan Chu , Xiang Yu , Sheng Li

Artificial intelligence (AI) systems have become increasingly popular in many areas. Nevertheless, AI technologies are still in their developing stages, and many issues need to be addressed. Among those, the reliability of AI systems needs…

Software Engineering · Computer Science 2021-11-11 Yili Hong , Jiayi Lian , Li Xu , Jie Min , Yueyao Wang , Laura J. Freeman , Xinwei Deng

The rise of Artificial Intelligence (AI) will bring with it an ever-increasing willingness to cede decision-making to machines. But rather than just giving machines the power to make decisions that affect us, we need ways to work…

Computers and Society · Computer Science 2020-12-14 Elisa Bertino , Finale Doshi-Velez , Maria Gini , Daniel Lopresti , David Parkes

Successful deployment of artificial intelligence (AI) in various settings has led to numerous positive outcomes for individuals and society. However, AI systems have also been shown to harm parts of the population due to biased predictions.…

Computers and Society · Computer Science 2023-07-21 Ondrej Bohdal , Timothy Hospedales , Philip H. S. Torr , Fazl Barez

The conversation around artificial intelligence (AI) often focuses on safety, transparency, accountability, alignment, and responsibility. However, AI security (i.e., the safeguarding of data, models, and pipelines from adversarial…

Cryptography and Security · Computer Science 2025-04-24 Krti Tallam

AI is transforming the existing technology landscape at a rapid phase enabling data-informed decision making and autonomous decision making. Unlike any other technology, because of the decision-making ability of AI, ethics and governance…

Computers and Society · Computer Science 2022-10-18 Mahendra Samarawickrama

Evaluating the efficiency of human-AI interactions is challenging, including subjective and objective quality aspects. With the focus on the human experience of the explanations, evaluations of explanation methods have become mostly…

Artificial Intelligence · Computer Science 2024-05-10 Helena Löfström

Modern AI systems are man-made objects that leverage machine learning to support our lives across a myriad of contexts and applications. Despite extensive epistemological and ethical debates, their metaphysical foundations remain relatively…

Artificial Intelligence · Computer Science 2025-06-05 Andrea Ferrario

In this work, we provide an industry research view for approaching the design, deployment, and operation of trustworthy Artificial Intelligence (AI) inference systems. Such systems provide customers with timely, informed, and customized…

When making strategic decisions, we are often confronted with overwhelming information to process. The situation can be further complicated when some pieces of evidence are contradicted each other or paradoxical. The challenge then becomes…

Artificial Intelligence · Computer Science 2023-06-13 Caesar Wu , Yuan-Fang Lib , Pascal Bouvry

As AI systems become integral to critical operations across industries and services, ensuring their reliability and safety is essential. We offer a framework that integrates established reliability and resilience engineering principles into…

Artificial Intelligence · Computer Science 2024-11-15 Saurabh Mishra , Anand Rao , Ramayya Krishnan , Bilal Ayyub , Amin Aria , Enrico Zio

With the widespread proliferation of AI systems, trust in AI is an important and timely topic to navigate. Researchers so far have largely employed a myopic view of this relationship. In particular, a limited number of relevant trustors…

Human-Computer Interaction · Computer Science 2024-05-28 Agathe Balayn , Mireia Yurrita , Fanny Rancourt , Fabio Casati , Ujwal Gadiraju

Over the past decade, an ecosystem of measures has emerged to evaluate the social and ethical implications of AI systems, largely shaped by high-level ethics principles. These measures are developed and used in fragmented ways, without…

Human-Computer Interaction · Computer Science 2025-10-14 Shalaleh Rismani , Renee Shelby , Leah Davis , Negar Rostamzadeh , AJung Moon

Trustworthy Artificial Intelligence (TAI) integrates ethics that align with human values, looking at their influence on AI behaviour and decision-making. Primarily dependent on self-assessment, TAI evaluation aims to ensure ethical…

Computers and Society · Computer Science 2024-09-13 Louise McCormack , Malika Bendechache

Industry is at the forefront of adopting new technologies, and the process followed by the adoption has a significant impact on the economy and society. In this work, we focus on analysing the current paradigm in which industry evolves,…

Computers and Society · Computer Science 2024-03-06 Eduardo Vyhmeister , Gabriel G. Castane

Artificial intelligence (AI) has been advancing at a fast pace and it is now poised for deployment in a wide range of applications, such as autonomous systems, medical diagnosis and natural language processing. Early adoption of AI…

Machine Learning · Computer Science 2023-09-21 Marta Kwiatkowska , Xiyue Zhang

Trustworthiness and trust are basic factors in common societies that allow us to interact and enjoy being in crowds without fear. As robotic devices start percolating into our daily lives they must behave as fully trustworthy objects, such…

Computers and Society · Computer Science 2025-04-15 Gerhard P. Fettweis , Patricia Grünberg , Tim Hentschel , Stefan Köpsell

Trust has emerged as a key factor in people's interactions with AI-infused systems. Yet, little is known about what models of trust have been used and for what systems: robots, virtual characters, smart vehicles, decision aids, or others.…

Human-Computer Interaction · Computer Science 2022-05-03 Takane Ueno , Yuto Sawa , Yeongdae Kim , Jacqueline Urakami , Hiroki Oura , Katie Seaborn

Handling trust is one of the core requirements for facilitating effective interaction between the human and the AI agent. Thus, any decision-making framework designed to work with humans must possess the ability to estimate and leverage…

Artificial Intelligence · Computer Science 2023-01-31 Zahra Zahedi , Sarath Sreedharan , Subbarao Kambhampati
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