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Trust is long recognized to be an important factor in Recommender Systems (RS). However, there are different perspectives on trust and different ways to evaluate it. Moreover, a link between trust and transparency is often assumed but not…

Information Retrieval · Computer Science 2023-04-18 Clara Siepmann , Mohamed Amine Chatti

The advent of advanced AI underscores the urgent need for comprehensive safety evaluations, necessitating collaboration across communities (i.e., AI, software engineering, and governance). However, divergent practices and terminologies…

Software Engineering · Computer Science 2024-05-17 Boming Xia , Qinghua Lu , Liming Zhu , Zhenchang Xing

When engaging in strategic decision-making, we are frequently confronted with overwhelming information and data. The situation can be further complicated when certain pieces of evidence contradict each other or become paradoxical. The…

Artificial Intelligence · Computer Science 2023-11-22 Caesar Wu , Yuan-Fang Li , Jian Li , Jingjing Xu , Bouvry Pascal

AI and its relevant technologies, including machine learning, deep learning, chatbots, virtual assistants, and others, are currently undergoing a profound transformation of development and organizational processes within companies.…

Cryptography and Security · Computer Science 2024-12-11 Tingting Bi , Guangsheng Yu , Qin Wang

This paper identifies the current challenges of the mechanisation, digitisation and automation of public sector systems and processes, and proposes a modern and practical framework to ensure and assure ethical and high veracity Artificial…

This study explores the dynamics of trust in artificial intelligence (AI) agents, particularly large language models (LLMs), by introducing the concept of "deferred trust", a cognitive mechanism where distrust in human agents redirects…

Human-Computer Interaction · Computer Science 2025-11-24 Johan Sebastián Galindez-Acosta , Juan José Giraldo-Huertas

This paper offers a domain-mediated comparative review of 251 studies on public attitudes toward AI, published between 2011 and 2025. Drawing on a systematic literature review, we analyse how different factors including perceived benefits…

Computers and Society · Computer Science 2025-09-24 Filip Bialy , Mark Elliot , Robert Meckin

The Internet revolution in 1990, followed by the data-driven and information revolution, has transformed the world as we know it. Nowadays, what seam to be 10 to 20 years ago, a science fiction idea (i.e., machines dominating the world) is…

Human-Computer Interaction · Computer Science 2023-05-24 Sonia Sousa , Jose Cravino , Paulo Martins

Researchers, practitioners, and policymakers with an interest in AI ethics need more integrative approaches for studying and intervening in AI systems across many contexts and scales of activity. This paper presents AI value chains as an…

Computers and Society · Computer Science 2024-09-19 Blair Attard-Frost , David Gray Widder

With the rapid rise of AI coding agents, the fundamental premise of what it means to be a software engineer is in question. In this vision paper, we re-examine what it means for an AI agent to be considered a software engineer and then…

Software Engineering · Computer Science 2026-02-09 Aldeida Aleti , Baishakhi Ray , Rashina Hoda , Simin Chen

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Despite pronouncements about the inevitable diffusion of artificial intelligence and autonomous technologies, in practice it is human behavior, not technology in a vacuum, that dictates how technology seeps into -- and changes -- societies.…

Computers and Society · Computer Science 2023-05-03 Michael C. Horowitz , Lauren Kahn , Julia Macdonald , Jacquelyn Schneider

Explainable Artificial Intelligence (XAI) is a rising field in AI. It aims to produce a demonstrative factor of trust, which for human subjects is achieved through communicative means, which Machine Learning (ML) algorithms cannot solely…

Machine Learning · Computer Science 2021-03-09 Jamie Andrew Duell

Artificial Intelligence (AI) is rapidly being integrated into critical systems across various domains, from healthcare to autonomous vehicles. While its integration brings immense benefits, it also introduces significant risks, including…

Computers and Society · Computer Science 2025-06-25 Zhiqiang Lin , Huan Sun , Ness Shroff

Software as a service or (SaaS) is a new software development and deployment paradigm over the cloud and offers Information Technology services dynamically as "on-demand" basis over the internet. Trust is one of the fundamental security…

Cryptography and Security · Computer Science 2013-04-22 Somesh Kumar Prajapati , Suvamoy Changder , Anirban Sarkar

To benefit from AI advances, users and operators of AI systems must have reason to trust it. Trust arises from multiple interactions, where predictable and desirable behavior is reinforced over time. Providing the system's users with some…

Artificial Intelligence · Computer Science 2022-01-27 Stephanie Galaitsi , Benjamin D. Trump , Jeffrey M. Keisler , Igor Linkov , Alexander Kott

The rationale of this work is based on the current user trust discourse of Artificial Intelligence (AI). We aim to produce novel HCI approaches that use trust as a facilitator for the uptake (or appropriation) of current technologies. We…

Human-Computer Interaction · Computer Science 2024-03-13 Sonia Sousa , Jose Cravino , Paulo Martins , David Lamas

The rapid evolution of artificial intelligence (AI) systems, tools, and technologies has opened up novel, unprecedented opportunities for businesses to innovate, differentiate, and compete. However, growing concerns have emerged about the…

Human-Computer Interaction · Computer Science 2026-01-13 Nelly Elsayed

From its inception, AI has had a rather ambivalent relationship to humans---swinging between their augmentation and replacement. Now, as AI technologies enter our everyday lives at an ever increasing pace, there is a greater need for AI…

Artificial Intelligence · Computer Science 2019-10-17 Subbarao Kambhampati

In this paper we discuss how systems with Artificial Intelligence (AI) can undergo safety assessment. This is relevant, if AI is used in safety related applications. Taking a deeper look into AI models, we show, that many models of…

Artificial Intelligence · Computer Science 2021-05-17 Jens Braband , Hendrik Schäbe
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