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As chatbots become integral to daily life, personalizing systems is key for fostering trust, engagement, and inclusivity. This study examines how linguistic similarity affects chatbot performance, focusing on integrating African American…

Computation and Language · Computer Science 2025-07-22 Sarah E. Finch , Ellie S. Paek , Ikseon Choi , Jinho D. Choi

This perspective paper explores the future potential of "conversational intelligence" by examining how Large Language Models (LLMs) could be combined with GRAPHYP's network system to better understand human conversations and preferences.…

Artificial Intelligence · Computer Science 2025-07-29 Renaud Fabre , Daniel Egret , Patrice Bellot

The development of chatbots requires collecting a large number of human-chatbot dialogues to reflect the breadth of users' sociodemographic backgrounds and conversational goals. However, the resource requirements to conduct the respective…

Computation and Language · Computer Science 2024-10-15 Hovhannes Tamoyan , Hendrik Schuff , Iryna Gurevych

The goal of building dialogue agents that can converse with humans naturally has been a long-standing dream of researchers since the early days of artificial intelligence. The well-known Turing Test proposed to judge the ultimate validity…

Artificial Intelligence · Computer Science 2022-12-13 Tom Young

The delivery of mental health interventions via ubiquitous devices has shown much promise. A conversational chatbot is a promising oracle for delivering appropriate just-in-time interventions. However, designing emotionally-aware agents,…

Human-Computer Interaction · Computer Science 2019-07-24 Asma Ghandeharioun , Daniel McDuff , Mary Czerwinski , Kael Rowan

This paper reports on progress towards building an online language learning tool to provide learners with conversational experience by using dialog systems as conversation practice partners. Our system can adapt to users' language…

Computation and Language · Computer Science 2022-08-02 Yu Li , Chun-Yen Chen , Dian Yu , Sam Davidson , Ryan Hou , Xun Yuan , Yinghua Tan , Derek Pham , Zhou Yu

An important aspect of developing conversational agents is to give a bot the ability to improve through communicating with humans and to learn from the mistakes that it makes. Most research has focused on learning from fixed training sets…

Artificial Intelligence · Computer Science 2017-01-17 Jiwei Li , Alexander H. Miller , Sumit Chopra , Marc'Aurelio Ranzato , Jason Weston

The main goal of modeling human conversation is to create agents which can interact with people in both open-ended and goal-oriented scenarios. End-to-end trained neural dialog systems are an important line of research for such generalized…

Computation and Language · Computer Science 2019-04-30 Chaitanya K. Joshi , Fei Mi , Boi Faltings

Developing intelligent persuasive conversational agents to change people's opinions and actions for social good is the frontier in advancing the ethical development of automated dialogue systems. To do so, the first step is to understand…

Computation and Language · Computer Science 2020-01-14 Xuewei Wang , Weiyan Shi , Richard Kim , Yoojung Oh , Sijia Yang , Jingwen Zhang , Zhou Yu

Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an…

We tackle the challenge of building real-world multimodal assistants for complex real-world tasks. We describe the practicalities and challenges of developing and deploying GRILLBot, a leading (first and second prize winning in 2022 and…

Information Retrieval · Computer Science 2024-07-01 Sophie Fischer , Carlos Gemmell , Niklas Tecklenburg , Iain Mackie , Federico Rossetto , Jeffrey Dalton

Traditional recommendation systems produce static rather than interactive recommendations invariant to a user's specific requests, clarifications, or current mood, and can suffer from the cold-start problem if their tastes are unknown.…

Computation and Language · Computer Science 2019-09-10 Dongyeop Kang , Anusha Balakrishnan , Pararth Shah , Paul Crook , Y-Lan Boureau , Jason Weston

In 2016, 2017, and 2018 at the IEEE Conference on Computational Intelligence in Games, the authors of this paper ran a competition for agents that can play classic text-based adventure games. This competition fills a gap in existing game AI…

Artificial Intelligence · Computer Science 2019-01-25 Timothy Atkinson , Hendrik Baier , Tara Copplestone , Sam Devlin , Jerry Swan

Voice-based systems like Amazon Alexa, Google Assistant, and Apple Siri, along with the growing popularity of OpenAI's ChatGPT and Microsoft's Copilot, serve diverse populations, including visually impaired and low-literacy communities.…

Human-Computer Interaction · Computer Science 2024-09-04 Sachin Pathiyan Cherumanal , Falk Scholer , Johanne R. Trippas , Damiano Spina

Today, as seen in smart speakers, spoken dialogue technology is rapidly advancing to enable human-like interaction. However, current dialogue systems cannot pay attention not only to the content of speech, but also to the way of speaking…

Robotics · Computer Science 2022-10-20 Koki Inoue , Shuichiro Ogake , Hayato Kawamura , Naoki Igo

This paper describes our dialogue system submitted to Dialogue Robot Competition 2023. The system's task is to help a user at a travel agency decide on a plan for visiting two sightseeing spots in Kyoto City that satisfy the user. Our…

Computation and Language · Computer Science 2023-12-21 Hiroki Onozeki , Zhiyang Qi , Kazuma Akiyama , Ryutaro Asahara , Takumasa Kaneko , Michimasa Inaba

Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference,…

Computation and Language · Computer Science 2021-12-01 Wangchunshu Zhou , Qifei Li , Chenle Li

Popular conversational agents frameworks such as Alexa Skills Kit (ASK) and Google Actions (gActions) offer unprecedented opportunities for facilitating the development and deployment of voice-enabled AI solutions in various verticals.…

Computation and Language · Computer Science 2020-01-03 Walid Shalaby , Adriano Arantes , Teresa GonzalezDiaz , Chetan Gupta

Recent progress on neural approaches for language processing has triggered a resurgence of interest on building intelligent open-domain chatbots. However, even the state-of-the-art neural chatbots cannot produce satisfying responses for…

Computation and Language · Computer Science 2022-08-10 Behnam Hedayatnia , Di Jin , Yang Liu , Dilek Hakkani-Tur

This paper explores conversational self-play with LLMs as a scalable approach for analyzing and exploring psychotherapy approaches, evaluating how well AI-generated therapeutic dialogues align with established modalities.

Human-Computer Interaction · Computer Science 2025-07-14 Onno P Kampman , Michael Xing , Charmaine Lim , Ahmad Ishqi Jabir , Ryan Louie , Jimmy Lee , Robert JT Morris
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