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AI alignment is about ensuring AI systems only pursue goals and activities that are beneficial to humans. Most of the current approach to AI alignment is to learn what humans value from their behavioural data. This paper proposes a…

Artificial Intelligence · Computer Science 2023-10-06 Pei-Yu Chen , Myrthe L. Tielman , Dirk K. J. Heylen , Catholijn M. Jonker , M. Birna van Riemsdijk

Gunrock is the winner of the 2018 Amazon Alexa Prize, as evaluated by coherence and engagement from both real users and Amazon-selected expert conversationalists. We focus on understanding complex sentences and having in-depth conversations…

Current dialogue systems are not very engaging for users, especially when trained end-to-end without relying on proactive reengaging scripted strategies. Zhang et al. (2018) showed that the engagement level of end-to-end dialogue models…

Computation and Language · Computer Science 2018-09-07 Pierre-Emmanuel Mazaré , Samuel Humeau , Martin Raison , Antoine Bordes

Most existing works on dialog systems only consider conversation content while neglecting the personality of the user the bot is interacting with, which begets several unsolved issues. In this paper, we present a personalized end-to-end…

Computation and Language · Computer Science 2018-11-13 Liangchen Luo , Wenhao Huang , Qi Zeng , Zaiqing Nie , Xu Sun

The growing prominence of LLMs has led to an increase in the development of AI tutoring systems. These systems are crucial in providing underrepresented populations with improved access to valuable education. One important area of education…

Computation and Language · Computer Science 2024-10-03 Ryan Shea , Aymen Kallala , Xin Lucy Liu , Michael W. Morris , Zhou Yu

Personalizing conversational agents can enhance the quality of conversations and increase user engagement. However, they often lack external knowledge to appropriately tend to a user's persona. This is particularly crucial for practical…

Information Retrieval · Computer Science 2024-02-07 Kanak Raj , Kaushik Roy , Vamshi Bonagiri , Priyanshul Govil , Krishnaprasad Thirunarayanan , Manas Gaur

Today, conversational systems are expected to handle conversations in multi-party settings, especially within Socially Assistive Robots (SARs). However, practical usability remains difficult as there are additional challenges to overcome,…

We present a general framework for evolutionary learning to emergent unbiased state representation without any supervision. Evolutionary frameworks such as self-play converge to bad local optima in case of multi-agent reinforcement learning…

Machine Learning · Statistics 2023-02-03 Shohei Ohsawa

There is an growing interest in using Large Language Models (LLMs) in multi-agent systems to tackle interactive real-world tasks that require effective collaboration and assessing complex situations. Yet, we still have a limited…

Computation and Language · Computer Science 2024-06-11 Sahar Abdelnabi , Amr Gomaa , Sarath Sivaprasad , Lea Schönherr , Mario Fritz

We propose a reinforcement learning-based approach to optimize conversational strategies for product recommendation across diverse industries. As organizations increasingly adopt intelligent agents to support sales and service operations,…

Information Retrieval · Computer Science 2025-07-03 Kang Liu

With a major focus on its history, difficulties, and promise, this research paper provides a thorough analysis of the chatbot technology environment as it exists today. It provides a very flexible chatbot system that makes use of…

Artificial Intelligence · Computer Science 2023-10-16 Shivom Aggarwal , Shourya Mehra , Pritha Mitra

On the one hand, speech is a key aspect to people's communication. On the other, it is widely acknowledged that language proficiency is related to intelligence. Therefore, intelligent robots should be able to understand, at least, people's…

Robotics · Computer Science 2019-02-05 Mauricio Matamoros , Karin Harbusch , Dietrich Paulus

Automatic dialogue evaluation plays a crucial role in open-domain dialogue research. Previous works train neural networks with limited annotation for conducting automatic dialogue evaluation, which would naturally affect the evaluation…

Computation and Language · Computer Science 2019-12-11 Lu Li , Zhongheng He , Xiangyang Zhou , Dianhai Yu

Several approaches have been presented, which aim to extract models from natural language specifications. These approaches have inherent weaknesses for they assume an initial problem understanding that is perfect, and they leave no room for…

Information Retrieval · Computer Science 2023-10-24 Vasiliy Seibert

In this paper we discuss approaches to evaluating and validating the ethical claims of a Conversational AI system. We outline considerations around both a top-down regulatory approach and bottom-up processes. We describe the ethical basis…

Computers and Society · Computer Science 2020-06-19 Elayne Ruane , Vivek Nallur

High-quality dialogue is crucial for e-commerce customer service, yet traditional intent-based systems struggle with dynamic, multi-turn interactions. We present MindFlow+, a self-evolving dialogue agent that learns domain-specific behavior…

Computation and Language · Computer Science 2025-07-28 Ming Gong , Xucheng Huang , Ziheng Xu , Vijayan K. Asari

This chapter examines how algorithms and artificial intelligence are transforming our practices of self-knowledge, self-understanding, and self-narration. Drawing on frameworks from distributed cognition, I analyse three key domains where…

Computers and Society · Computer Science 2025-12-04 Lucy Osler

In task-oriented dialogues with symbiotic robots, the robot usually takes the initiative in dialogue progression and topic selection. In such robot-driven dialogue, the user's sense of participation in the dialogue is reduced because the…

Robotics · Computer Science 2022-10-19 Makoto Kawamoto , Masaki Shuzo , Eisaku Maeda

In dialogue systems, the tasks of named entity recognition (NER) and named entity linking (NEL) are vital preprocessing steps for understanding user intent, especially in open domain interaction where we cannot rely on domain-specific…

Computation and Language · Computer Science 2018-05-11 Kevin K. Bowden , Jiaqi Wu , Shereen Oraby , Amita Misra , Marilyn Walker

We propose Machines Talking To Machines (M2M), a framework combining automation and crowdsourcing to rapidly bootstrap end-to-end dialogue agents for goal-oriented dialogues in arbitrary domains. M2M scales to new tasks with just a task…

Artificial Intelligence · Computer Science 2018-01-16 Pararth Shah , Dilek Hakkani-Tür , Gokhan Tür , Abhinav Rastogi , Ankur Bapna , Neha Nayak , Larry Heck
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