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Reinforcement learning has been widely adopted to model dialogue managers in task-oriented dialogues. However, the user simulator provided by state-of-the-art dialogue frameworks are only rough approximations of human behaviour. The ability…

Computation and Language · Computer Science 2023-02-23 Thibault Cordier , Tanguy Urvoy , Fabrice Lefevre , Lina M. Rojas-Barahona

In a human-machine dialog scenario, deciding the appropriate time for the machine to take the turn is an open research problem. In contrast, humans engaged in conversations are able to timely decide when to interrupt the speaker for…

Computation and Language · Computer Science 2019-07-12 Andrei C. Coman , Koichiro Yoshino , Yukitoshi Murase , Satoshi Nakamura , Giuseppe Riccardi

Automated negotiation support systems aim to help human negotiators reach more favorable outcomes in multi-issue negotiations (e.g., an employer and a candidate negotiating over issues such as salary, hours, and promotions before a job…

Computation and Language · Computer Science 2023-07-14 Amogh Mannekote , Bonnie J. Dorr , Kristy Elizabeth Boyer

Building a dialogue agent to fulfill complex tasks, such as travel planning, is challenging because the agent has to learn to collectively complete multiple subtasks. For example, the agent needs to reserve a hotel and book a flight so that…

Computation and Language · Computer Science 2017-07-25 Baolin Peng , Xiujun Li , Lihong Li , Jianfeng Gao , Asli Celikyilmaz , Sungjin Lee , Kam-Fai Wong

Task-oriented dialogue systems (TODS) have become crucial for users to interact with machines and computers using natural language. One of its key components is the dialogue manager, which guides the conversation towards a good goal for the…

Computation and Language · Computer Science 2023-10-24 Miguel Ángel Medina-Ramírez , Cayetano Guerra-Artal , Mario Hernández-Tejera

Autonomous agents acting in realistic Multi-Agent Systems (MAS) should be able to adapt during their execution. Standard strategic logics, such as Alternating-time Temporal Logic (ATL), model agents' state- or history-dependent behaviour.…

Logic in Computer Science · Computer Science 2026-04-30 Rustam Galimullin , Hermine Grosinger , Munyque Mittelmann

The interactivism model introduces a dynamic approach to language, communication and cognition. In this work, we explore this fundamental theory in the context of dialogue modelling for spoken dialogue systems (SDS). To extend such a…

Computation and Language · Computer Science 2022-12-21 T. Rodríguez Muñoz , Emily Y. J. Ip , G. Huang , R. K. Moore

We describe a class of tasks called decision-oriented dialogues, in which AI assistants such as large language models (LMs) must collaborate with one or more humans via natural language to help them make complex decisions. We formalize…

Computation and Language · Computer Science 2024-05-07 Jessy Lin , Nicholas Tomlin , Jacob Andreas , Jason Eisner

Large Language Models have demonstrated remarkable capabilities in open-domain dialogues. However, current methods exhibit suboptimal performance in service dialogues, as they rely on noisy, low-quality human conversation data. This…

Computation and Language · Computer Science 2026-05-06 Yuqin Dai , Ning Gao , Wei Zhang , Jie Wang , Zichen Luo , Jinpeng Wang , Yujie Wang , Ruiyuan Wu , Chaozheng Wang

This paper presents Dialogos, a real-time system for human-machine spoken dialogue on the telephone in task-oriented domains. The system has been tested in a large trial with inexperienced users and it has proved robust enough to allow…

Meeting summarization is a challenging task due to its dynamic interaction nature among multiple speakers and lack of sufficient training data. Existing methods view the meeting as a linear sequence of utterances while ignoring the diverse…

Computation and Language · Computer Science 2021-05-20 Xiachong Feng , Xiaocheng Feng , Bing Qin , Xinwei Geng

Distributed blackbox consensus optimization is a fundamental problem in multi-agent systems, where agents must improve a global objective using only local objective queries and limited neighbor communication. Existing methods largely rely…

Multiagent Systems · Computer Science 2026-05-04 Zi-Bo Qin , Feng-Feng Wei , Tai-You Chen , Wei-Neng Chen

In schema-guided dialogue state tracking models estimate the current state of a conversation using natural language descriptions of the service schema for generalization to unseen services. Prior generative approaches which decode slot…

Computation and Language · Computer Science 2023-06-16 Björn Bebensee , Haejun Lee

In open systems, i.e. systems operating in an environment that they cannot control and with components that may join or leave, behaviors can arise as side effects of intensive components interaction. Finding ways to understand and design…

Logic in Computer Science · Computer Science 2016-02-19 Yehia Abd Alrahman , Rocco De Nicola , Michele Loreti

We describe a statistical approach for modeling dialogue acts in conversational speech, i.e., speech-act-like units such as Statement, Question, Backchannel, Agreement, Disagreement, and Apology. Our model detects and predicts dialogue acts…

Computation and Language · Computer Science 2022-02-28 A. Stolcke , K. Ries , N. Coccaro , E. Shriberg , R. Bates , D. Jurafsky , P. Taylor , R. Martin , C. Van Ess-Dykema , M. Meteer

Building a universal conversational agent has been a long-standing goal of the dialogue research community. Most previous works only focus on a small set of dialogue tasks. In this work, we aim to build a unified dialogue foundation model…

Computation and Language · Computer Science 2022-10-11 Zhi Chen , Jijia Bao , Lu Chen , Yuncong Liu , Da Ma , Bei Chen , Mengyue Wu , Su Zhu , Xin Dong , Fujiang Ge , Qingliang Miao , Jian-Guang Lou , Kai Yu

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about…

Artificial Intelligence · Computer Science 2021-09-20 Abeer Dyoub , Stefania Costantini , Ivan Letteri , Francesca A. Lisi

Recent advancements in Large Language Models (LLMs) have significantly enhanced conversational agents, making them applicable to various fields (e.g., education, entertainment). Despite their progress, the evaluation of the agents often…

Computation and Language · Computer Science 2025-09-29 Jiho Kim , Woosog Chay , Hyeonji Hwang , Daeun Kyung , Hyunseung Chung , Eunbyeol Cho , Yeonsu Kwon , Yohan Jo , Edward Choi

The task of joint dialog sentiment classification (DSC) and act recognition (DAR) aims to simultaneously predict the sentiment label and act label for each utterance in a dialog. In this paper, we put forward a new framework which models…

Computation and Language · Computer Science 2022-03-09 Bowen Xing , Ivor W. Tsang

The goal of building intelligent dialogue systems has largely been separately pursued under two paradigms: task-oriented dialogue (TOD) systems, which perform goal-oriented functions, and open-domain dialogue (ODD) systems, which focus on…

Computation and Language · Computer Science 2022-04-06 Tom Young , Frank Xing , Vlad Pandelea , Jinjie Ni , Erik Cambria