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Related papers: Evaluating Empathy in Artificial Agents

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As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

Interacting with human agents in complex scenarios presents a significant challenge for robotic navigation, particularly in environments that necessitate both collision avoidance and collaborative interaction, such as indoor spaces. Unlike…

Robotics · Computer Science 2024-11-07 Lingfeng Sun , Yixiao Wang , Pin-Yun Hung , Changhao Wang , Xiang Zhang , Zhuo Xu , Masayoshi Tomizuka

Trust is not just a cognitive issue but also an emotional one, yet the research in human-AI interactions has primarily focused on the cognitive route of trust development. Recent work has highlighted the importance of studying affective…

Human-Computer Interaction · Computer Science 2024-11-11 Ruoxi Shang , Gary Hsieh , Chirag Shah

The evaluation of interactive machine learning systems remains a difficult task. These systems learn from and adapt to the human, but at the same time, the human receives feedback and adapts to the system. Getting a clear understanding of…

Artificial Intelligence · Computer Science 2018-01-25 Nadia Boukhelifa , Anastasia Bezerianos , Evelyne Lutton

We study the problem of designing AI agents that can robustly cooperate with people in human-machine partnerships. Our work is inspired by real-life scenarios in which an AI agent, e.g., a virtual assistant, has to cooperate with new users…

Machine Learning · Computer Science 2020-06-17 Ahana Ghosh , Sebastian Tschiatschek , Hamed Mahdavi , Adish Singla

The recent rapid advancements in artificial intelligence research and deployment have sparked more discussion about the potential ramifications of socially- and emotionally-intelligent AI. The question is not if research can produce such…

Artificial Intelligence · Computer Science 2021-07-30 Desmond C. Ong

As robots and artificial agents become increasingly integrated into daily life, enhancing their ability to interact with humans is essential. Emotions, which play a crucial role in human interactions, can improve the naturalness and…

Robotics · Computer Science 2025-04-17 Francesca Corrao , Alice Nardelli , Jennifer Renoux , Carmine Tommaso Recchiuto

The study of cooperation within social dilemmas has long been a fundamental topic across various disciplines, including computer science and social science. Recent advancements in Artificial Intelligence (AI) have significantly reshaped…

Artificial Intelligence · Computer Science 2024-07-31 Chunjiang Mu , Hao Guo , Yang Chen , Chen Shen , Shuyue Hu , Zhen Wang

Effective collaboration between humans and AI-based systems requires effective modeling of the human in the loop, both in terms of the mental state as well as the physical capabilities of the latter. However, these models can also open up…

Artificial Intelligence · Computer Science 2018-01-31 Tathagata Chakraborti , Subbarao Kambhampati

One of today's most significant societal challenges is building AI systems whose behaviour, or the behaviour it enables within communities of interacting agents (human and artificial), aligns with human values. To address this challenge, we…

Artificial Intelligence · Computer Science 2026-02-09 Nardine Osman , Mark d'Inverno

Existing emotion-aware conversational models usually focus on controlling the response contents to align with a specific emotion class, whereas empathy is the ability to understand and concern the feelings and experience of others. Hence,…

Computation and Language · Computer Science 2021-05-26 Yanran Li , Ke Li , Hongke Ning , xiaoqiang Xia , Yalong Guo , Chen Wei , Jianwei Cui , Bin Wang

Affective Computing (AC) has enabled Artificial Intelligence (AI) systems to recognise, interpret, and respond to human emotions - a capability also known as Artificial Emotional Intelligence (AEI). It is increasingly seen as an important…

Human-Computer Interaction · Computer Science 2025-08-19 Yupei Li , Qiyang Sun , Michelle Schlicher , Yee Wen Lim , Björn W. Schuller

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

Modeling empathy is a complex endeavor that is rooted in interpersonal and experiential dimensions of human interaction, and remains an open problem within AI. Existing empathy datasets fall short in capturing the richness of empathy…

Computation and Language · Computer Science 2024-05-27 Jocelyn Shen , Yubin Kim , Mohit Hulse , Wazeer Zulfikar , Sharifa Alghowinem , Cynthia Breazeal , Hae Won Park

Despite the growing interest in collaborative AI, designing systems that seamlessly integrate human input remains a major challenge. In this study, we developed a task to systematically examine human preferences for collaborative agents. We…

Artificial Intelligence · Computer Science 2025-10-28 Lukas William Mayer , Sheer Karny , Jackie Ayoub , Miao Song , Danyang Tian , Ehsan Moradi-Pari , Mark Steyvers

Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often…

Human-Computer Interaction · Computer Science 2025-11-25 Ziyi Xuan , Yiwen Wu , Xuhai Xu , Vinod Namboodiri , Mooi Choo Chuah , Yu Yang

The importance and pervasiveness of emotions in our lives makes affective computing a tremendously important and vibrant line of work. Systems for automatic emotion recognition (AER) and sentiment analysis can be facilitators of enormous…

Computation and Language · Computer Science 2022-03-22 Saif M. Mohammad

Despite rapid technological progress, effective human-machine cooperation remains a significant challenge. Humans tend to cooperate less with machines than with fellow humans, a phenomenon known as the machine penalty. Here, we show that…

Human-Computer Interaction · Computer Science 2025-05-29 Zhen Wang , Ruiqi Song , Chen Shen , Shiya Yin , Zhao Song , Balaraju Battu , Lei Shi , Danyang Jia , Talal Rahwan , Shuyue Hu

Experiential AI is proposed as a new research agenda in which artists and scientists come together to dispel the mystery of algorithms and make their mechanisms vividly apparent. It addresses the challenge of finding novel ways of opening…

Computers and Society · Computer Science 2019-08-08 Drew Hemment , Ruth Aylett , Vaishak Belle , Dave Murray-Rust , Ewa Luger , Jane Hillston , Michael Rovatsos , Frank Broz

A recent trend in the domain of open-domain conversational agents is enabling them to converse empathetically to emotional prompts. Current approaches either follow an end-to-end approach or condition the responses on similar emotion labels…

Computation and Language · Computer Science 2023-05-18 Anuradha Welivita , Pearl Pu
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