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Related papers: Evaluating Empathy in Artificial Agents

200 papers

Artificial Intelligence (AI) is advancing at an unprecedented pace, with clear potential to enhance decision-making and productivity. Yet, the collaborative decision-making process between humans and AI remains underdeveloped, often falling…

Human-Computer Interaction · Computer Science 2025-04-10 Bowen Lou , Tian Lu , T. S. Raghu , Yingjie Zhang

Negotiation is a complex social interaction that encapsulates emotional encounters in human decision-making. Virtual agents that can negotiate with humans are useful in pedagogy and conversational AI. To advance the development of such…

Human-Computer Interaction · Computer Science 2021-07-29 Kushal Chawla , Rene Clever , Jaysa Ramirez , Gale Lucas , Jonathan Gratch

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

Computation and Language · Computer Science 2022-12-06 Yangbin Chen , Chunfeng Liang

A multitude of explainability methods and associated fidelity performance metrics have been proposed to help better understand how modern AI systems make decisions. However, much of the current work has remained theoretical -- without much…

Computer Vision and Pattern Recognition · Computer Science 2023-02-01 Julien Colin , Thomas Fel , Remi Cadene , Thomas Serre

Apologies are a powerful tool used in human-human interactions to provide affective support, regulate social processes, and exchange information following a trust violation. The emerging field of AI apology investigates the use of apologies…

Computers and Society · Computer Science 2024-12-23 Hadassah Harland , Richard Dazeley , Hashini Senaratne , Peter Vamplew , Francisco Cruz , Bahareh Nakisa

There is a growing proliferation of AI systems designed to mimic people's behavior, work, abilities, likenesses, or humanness -- systems we dub AI automatons. Individuals, groups, or generic humans are being simulated to produce creative…

Computers and Society · Computer Science 2025-03-05 Alexandra Olteanu , Solon Barocas , Su Lin Blodgett , Lisa Egede , Alicia DeVrio , Myra Cheng

The integration of Artificial Intelligence (AI) necessitates determining whether systems function as tools or collaborative teammates. In this study, by synthesizing Human-AI Interaction (HAI) literature, we analyze this distinction across…

Human-Computer Interaction · Computer Science 2026-02-19 Most. Sharmin Sultana Samu , Nafisa Khan , Kazi Toufique Elahi , Tasnuva Binte Rahman , Md. Rakibul Islam , Farig Sadeque

Cooperative relationships between humans and agents are becoming more important for the social coexistence of anthropomorphic agents, including virtual agents and robots. One way to improve the relationship between humans and agents is for…

Human-Computer Interaction · Computer Science 2024-01-11 Takahiro Tsumura , Seiji Yamada

Emotions are very important for human intelligence. For example, emotions are closely related to the appraisal of the internal bodily state and external stimuli. This helps us to respond quickly to the environment. Another important…

Artificial Intelligence · Computer Science 2018-08-28 Chie Hieida , Takato Horii , Takayuki Nagai

Ensuring fairness in decentralized multi-agent systems presents significant challenges due to emergent biases, systemic inefficiencies, and conflicting agent incentives. This paper provides a comprehensive survey of fairness in multi-agent…

Multiagent Systems · Computer Science 2025-03-04 Rajesh Ranjan , Shailja Gupta , Surya Narayan Singh

Since the late 1990s when speech companies began providing their customer-service software in the market, people have gotten used to speaking to machines. As people interact more often with voice and gesture controlled machines, they expect…

Computation and Language · Computer Science 2016-05-16 Pascale Fung , Dario Bertero , Yan Wan , Anik Dey , Ricky Ho Yin Chan , Farhad Bin Siddique , Yang Yang , Chien-Sheng Wu , Ruixi Lin

While we have witnessed a rapid growth of ethics documents meant to guide AI development, the promotion of AI ethics has nonetheless proceeded with little input from AI practitioners themselves. Given the proliferation of AI for Social Good…

Computers and Society · Computer Science 2021-01-07 Mark Findlay , Josephine Seah

Artificially intelligent systems, given a set of non-trivial ethical rules to follow, will inevitably be faced with scenarios which call into question the scope of those rules. In such cases, human reasoners typically will engage in…

Artificial Intelligence · Computer Science 2019-11-06 John Licato , Zaid Marji , Sophia Abraham

Reactions such as gestures, facial expressions, and vocalizations are an abundant, naturally occurring channel of information that humans provide during interactions. A robot or other agent could leverage an understanding of such implicit…

Human-Computer Interaction · Computer Science 2020-12-08 Yuchen Cui , Qiping Zhang , Alessandro Allievi , Peter Stone , Scott Niekum , W. Bradley Knox

It may be difficult for some individuals to open up and share their thoughts and feelings in front of a mental health expert. For those who are more at ease with a virtual agent, conversational agents can serve as an intermediate step in…

Computation and Language · Computer Science 2021-11-17 Harsh Sakhrani , Saloni Parekh , Shubham Mahajan

Existing approaches for generating human-aware agent behaviors have considered different measures of interpretability in isolation. Further, these measures have been studied under differing assumptions, thus precluding the possibility of…

Artificial Intelligence · Computer Science 2021-04-23 Sarath Sreedharan , Anagha Kulkarni , David E. Smith , Subbarao Kambhampati

The integration of Artificial Intelligence in the development of computer systems presents a new challenge: make intelligent systems explainable to humans. This is especially vital in the field of health and well-being, where transparency…

Artificial intelligence (AI) systems are evolving beyond passive tools into autonomous agents capable of reasoning, adapting, and acting with minimal human intervention. Despite their growing presence, a structured framework is lacking to…

Artificial Intelligence · Computer Science 2025-08-05 Christopher Wissuchek , Patrick Zschech

Human autonomy and sense of agency are increasingly recognised as critical for user well-being, motivation, and the ethical deployment of robots in human-robot interaction (HRI). Given the rapid development of artificial intelligence, robot…

Human-Computer Interaction · Computer Science 2026-05-25 Felix Glawe , Tim Schmeckel , Philipp Brauner , Martina Ziefle

EmpathiCH aims at bringing together and blend different expertise to develop new research agenda in the context of "Empathy-Centric Design at Scale". The main research question is to investigate how new technologies can contribute to the…

Human-Computer Interaction · Computer Science 2022-04-14 Andrea Mauri , Yen-Chia Hsu , Marco Brambilla , Aisling Ann O'Kane , Ting-Hao 'Kenneth' Huang , Himanshu Verma