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Defining and measuring trust in dynamic, multiagent teams is important in a range of contexts, particularly in defense and security domains. Team members should be trusted to work towards agreed goals and in accordance with shared values.…

Artificial Intelligence · Computer Science 2024-01-26 Edmund R. Hunt , Chris Baber , Mehdi Sobhani , Sanja Milivojevic , Sagir Yusuf , Mirco Musolesi , Patrick Waterson , Sally Maynard

This study investigated whether human trust in a social robot with anthropomorphic physicality is similar to that in an AI agent or in a human in order to clarify how anthropomorphic physicality influences human trust in an agent. We…

Human-Computer Interaction · Computer Science 2023-04-05 Akihiro Maehigashi , Takahiro Tsumura , Seiji Yamada

With the current progress of Artificial Intelligence (AI) technology and its increasingly broader applications, trust is seen as a required criterion for AI usage, acceptance, and deployment. A robust measurement instrument is essential to…

Human-Computer Interaction · Computer Science 2025-10-27 Retno Larasati

Many measures of human-robot trust have proliferated across the HRI research literature because each attempts to capture the factors that impact trust despite its many dimensions. None of the previous trust measures, however, address the…

Robotics · Computer Science 2024-02-27 Raj Korpan

In recent years the use of Artificial Intelligence (AI) has become increasingly prevalent in a growing number of fields. As AI systems are being adopted in more high-stakes areas such as medicine and finance, ensuring that they are…

Human-Computer Interaction · Computer Science 2023-11-03 Tobias M. Peters , Roel W. Visser

This position paper aims to highlight and discuss the role of a robot's social credibility in interaction with humans. In particular, I want to explore a potential relation between social credibility and a robot's acceptability and…

Robotics · Computer Science 2021-09-08 Patrick Holthaus

The increasingly collaborative decision-making process between humans and agents demands a comprehensive, continuous, and unobtrusive measure of trust in agents. The gold standard format for measuring trust, a Likert-style survey, suffers…

Human-Computer Interaction · Computer Science 2020-10-13 Mengyao Li , Areen Alsaid , Sofia I. Noejovich , Ernest V. Cross , John D. Lee

The development and deployment of chatbot technology, while spanning decades and employing different techniques, require innovative frameworks to understand and interrogate their functionality and implications. A mere technocentric account…

Computers and Society · Computer Science 2025-01-22 Mauricio Figueroa-Torres

Due to agile developments in the field of robotics and human-robot interaction, prospective robotic agents are intended to play the role of teammates and partner with humans to perform operations, rather than tools that are replacing humans…

Robotics · Computer Science 2021-05-24 Zahra Rezaei Khavas

A current concern in the field of Artificial Intelligence (AI) is to ensure the trustworthiness of AI systems. The development of explainability methods is one prominent way to address this, which has often resulted in the assumption that…

Human-Computer Interaction · Computer Science 2023-12-05 Roel Visser , Tobias M. Peters , Ingrid Scharlau , Barbara Hammer

As large language models (LLMs) increasingly interact with each other, most notably in multi-agent setups, we may expect (and hope) that `trust' relationships develop between them, mirroring trust relationships between human colleagues,…

Multiagent Systems · Computer Science 2025-08-25 Maarten Buyl , Yousra Fettach , Guillaume Bied , Tijl De Bie

To interact seamlessly with robots, users must infer the causes of a robot's behavior and be confident about that inference. Hence, trust is a necessary condition for human-robot collaboration (HRC). Despite its crucial role, it is largely…

Robotics · Computer Science 2021-04-23 Felix Schoeller , Mark Miller , Roy Salomon , Karl J. Friston

As robots get more integrated into human environments, fostering trustworthiness in embodied robotic agents becomes paramount for an effective and safe human-robot interaction (HRI). To achieve that, HRI applications must promote human…

Robotics · Computer Science 2025-09-23 Carlo Mazzola , Hassan Ali , Kristína Malinovská , Igor Farkaš

Human-technology interaction deals with trust as an inevitable requirement for user acceptance. As the applications of artificial intelligence (AI) and robotics emerge and with their ever-growing socio-economic influence in various fields…

Human-Computer Interaction · Computer Science 2022-05-10 Newsha Emaminejad , Reza Akhavian

Do people trust social media? If so, why, in what contexts, and how does that trust impact their lives? Researchers, companies, and journalists alike have increasingly investigated these questions, which are fundamental to understanding…

Social and Information Networks · Computer Science 2023-02-08 Yixuan Zhang , Joseph D Gaggiano , Nutchanon Yongsatianchot , Nurul M Suhaimi , Miso Kim , Yifan Sun , Jacqueline Griffin , Andrea G Parker

Empathy is a vital factor that contributes to mutual understanding, and joint problem-solving. In recent years, a growing number of studies have recognized the benefits of empathy and started to incorporate empathy in conversational…

Computation and Language · Computer Science 2023-10-13 Aravind Sesagiri Raamkumar , Yinping Yang

Interface design can directly influence trustworthiness of a software. Thereby, it affects users' intention to use a tool. Previous research on user trust has not comprehensively addressed user interface design, though. We lack an…

Human-Computer Interaction · Computer Science 2022-03-01 Valentin Zieglmeier , Antonia Maria Lehene

How human-like do conversational robots need to look to enable long-term human-robot conversation? One essential aspect of long-term interaction is a human's ability to adapt to the varying degrees of a conversational partner's engagement…

Human-Computer Interaction · Computer Science 2022-01-25 Maria Tsfasman , Avinash Saravanan , Dekel Viner , Daan Goslinga , Sarah de Wolf , Chirag Raman , Catholijn M. Jonker , Catharine Oertel

There is an increasing interest in considering, implementing, and measuring trust in human-robot interaction (HRI). Typically, this centres on influencing user trust within the framing of HRI as a dyadic interaction between robot and user.…

Robotics · Computer Science 2021-09-03 David Cameron , Emily C. Collins

As robotic teammates become more common in society, people will assess the robots' roles in their interactions along many dimensions. One such dimension is effectiveness: people will ask whether their robotic partners are trustworthy and…

Artificial Intelligence · Computer Science 2020-10-13 Richard G. Freedman , Steven J. Levine , Brian C. Williams , Shlomo Zilberstein