Related papers: A Need for Trust in Conversational Interface Resea…
Robots can support humans in tedious tasks, as well as provide social support. However, the decision-making and behavior of robots is not always clear to the human interaction partner. In this work, we discuss the opportunity of using…
Vast improvements in natural language understanding and speech recognition have paved the way for conversational interaction with computers. While conversational agents have often been used for short goal-oriented dialog, we know little…
Decades of social science research identified ten fundamental dimensions that provide the conceptual building blocks to describe the nature of human relationships. Yet, it is not clear to what extent these concepts are expressed in everyday…
When a human receives a prediction or recommended course of action from an intelligent agent, what additional information, beyond the prediction or recommendation itself, does the human require from the agent to decide whether to trust or…
How should a companion robot behave? In this research, we present a cognitive architecture based on a tailored personality model to investigate the impact of robotic personalities on the perception of companion robots. Drawing from existing…
Intelligent systems are increasingly part of our everyday lives and have been integrated seamlessly to the point where it is difficult to imagine a world without them. Physical manifestations of those systems on the other hand, in the form…
Over a billion users globally interact with AI systems engineered to mimic human traits. This development raises concerns that anthropomorphism, the attribution of human characteristics to AI, may foster over-reliance and misplaced trust.…
As artificial intelligence (AI) becomes increasingly embedded in daily life, designing intuitive, trustworthy, and emotionally resonant AI-human interfaces has emerged as a critical challenge. This editorial introduces a Special Issue that…
An integral part of seamless human-human communication is engagement, the process by which two or more participants establish, maintain, and end their perceived connection. Therefore, to develop successful human-centered human-machine…
To investigate the functional and social acceptance of a humanoid robot, we carried out an experimental study with 56 adult participants and the iCub robot. Trust in the robot has been considered as a main indicator of acceptance in…
The actions of intelligent agents, such as chatbots, recommender systems, and virtual assistants are typically not fully transparent to the user. Consequently, using such an agent involves the user exposing themselves to the risk that the…
As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…
While human-AI decision-making research has primarily used trust measurements to assess the practical usage of AI systems by their end-users, recent empirical evidence suggests that trust measurements do not inform users' appropriate…
Conversational agents (CA) have become increasingly prevalent in various domains, driving significant interest in understanding the dynamics of trust in CA. This study addresses the need for a comprehensive analysis of research trends in…
In this paper, we present results from a human-subject study designed to explore two facets of human mental models of robots---inferred capability and intention---and their relationship to overall trust and eventual decisions. In…
Heuristics and cognitive biases are an integral part of human decision-making. Automatically detecting a particular cognitive bias could enable intelligent tools to provide better decision-support. Detecting the presence of a cognitive bias…
Recently the field of Human-Robot Interaction gained popularity, due to the wide range of possibilities of how robots can support humans during daily tasks. One form of supportive robots are socially assistive robots which are specifically…
As robots are introduced to more and more complex scenarios, the issues of trust become more complex as various groups, peoples, and entities begin to interact with a deployed robot. This short paper explores a few scenarios in which the…
Perceptions of gender are a significant aspect of human-human interaction, and gender has wide-reaching social implications for robots deployed in contexts where they are expected to interact with humans. This work explored two flexible…
Trust is an absolute necessity for digital communications; but is often viewed as an implicit singular entity. The use of the internet as the primary vehicle for information exchange has made accountability and verifiability of system code…