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A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…

Computation and Language · Computer Science 2023-02-02 Sahand Sabour , Chujie Zheng , Minlie Huang

A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…

Computation and Language · Computer Science 2022-08-04 Yuhan Liu , Jun Gao , Jiachen Du , Lanjun Zhou , Ruifeng Xu

Empathy is a complex cognitive ability based on the reasoning of others' affective states. In order to better understand others and express stronger empathy in dialogues, we argue that two issues must be tackled at the same time: (i)…

Computation and Language · Computer Science 2021-09-22 Hyunwoo Kim , Byeongchang Kim , Gunhee Kim

Expressing empathy is important in everyday conversations, and exploring how empathy arises is crucial in automatic response generation. Most previous approaches consider only a single factor that affects empathy. However, in practice,…

Computation and Language · Computer Science 2022-12-06 Yangbin Chen , Chunfeng Liang

Empathetic response generation aims to comprehend the user emotion and then respond to it appropriately. Most existing works merely focus on what the emotion is and ignore how the emotion is evoked, thus weakening the capacity of the model…

Computation and Language · Computer Science 2021-10-12 Jiashuo Wang , Wenjie LI , Peiqin Lin , Feiteng Mu

Empathy, which is widely used in psychological counselling, is a key trait of everyday human conversations. Equipped with commonsense knowledge, current approaches to empathetic response generation focus on capturing implicit emotion within…

Computation and Language · Computer Science 2022-11-15 Lanrui Wang , Jiangnan Li , Zheng Lin , Fandong Meng , Chenxu Yang , Weiping Wang , Jie Zhou

Providing Emotional Support (ES) to soothe people in emotional distress is an essential capability in social interactions. Most existing researches on building ES conversation systems only considered single-turn interactions with users,…

Computation and Language · Computer Science 2022-10-11 Yi Cheng , Wenge Liu , Wenjie Li , Jiashuo Wang , Ruihui Zhao , Bang Liu , Xiaodan Liang , Yefeng Zheng

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie…

Computation and Language · Computer Science 2020-11-24 Qintong Li , Hongshen Chen , Zhaochun Ren , Pengjie Ren , Zhaopeng Tu , Zhumin Chen

Empathetic response generation, aiming to understand the user's situation and feelings and respond empathically, is crucial in building human-like dialogue systems. Traditional approaches typically employ maximum likelihood estimation as…

Computation and Language · Computer Science 2025-03-04 Hui Ma , Bo Zhang , Bo Xu , Jian Wang , Hongfei Lin , Xiao Sun

Recent approaches to empathetic response generation try to incorporate commonsense knowledge or reasoning about the causes of emotions to better understand the user's experiences and feelings. However, these approaches mainly focus on…

Computation and Language · Computer Science 2023-09-06 Yahui Fu , Koji Inoue , Chenhui Chu , Tatsuya Kawahara

Empathetic dialog generation aims at generating coherent responses following previous dialog turns and, more importantly, showing a sense of caring and a desire to help. Existing models either rely on pre-defined emotion labels to guide the…

Computation and Language · Computer Science 2021-10-06 Yubo Xie , Pearl Pu

Empathetic dialogue is a human-like behavior that requires the perception of both affective factors (e.g., emotion status) and cognitive factors (e.g., cause of the emotion). Besides concerning emotion status in early work, the latest…

Computation and Language · Computer Science 2023-02-24 Yushan Qian , Bo Wang , Ting-En Lin , Yinhe Zheng , Ying Zhu , Dongming Zhao , Yuexian Hou , Yuchuan Wu , Yongbin Li

Empathetic response generation endows agents with the capability to comprehend dialogue contexts and react to expressed emotions. Previous works predominantly focus on leveraging the speaker's emotional labels, but ignore the importance of…

Computation and Language · Computer Science 2024-08-22 Xinhao Chen , Chong Yang , Man Lan , Li Cai , Yang Chen , Tu Hu , Xinlin Zhuang , Aimin Zhou

The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…

Computation and Language · Computer Science 2021-06-08 Wei Wei , Jiayi Liu , Xianling Mao , Guibing Guo , Feida Zhu , Pan Zhou , Yuchong Hu

Prior efforts to create an autonomous computer system capable of predicting what a human being is thinking or feeling from facial expression data have been largely based on outdated, inaccurate models of how emotions work that rely on many…

Artificial Intelligence · Computer Science 2018-08-06 Trevor Buteau , Damian Lyons

Several works have developed end-to-end pipelines for generating lip-synced talking faces with various real-world applications, such as teaching and language translation in videos. However, these prior works fail to create realistic-looking…

Computer Vision and Pattern Recognition · Computer Science 2023-03-28 Sahil Goyal , Shagun Uppal , Sarthak Bhagat , Yi Yu , Yifang Yin , Rajiv Ratn Shah

In empathetic conversations, humans express their empathy to others with empathetic intents. However, most existing empathetic conversational methods suffer from a lack of empathetic intents, which leads to monotonous empathy. To address…

Computation and Language · Computer Science 2022-04-27 Mao Yan Chen , Siheng Li , Yujiu Yang

Previous research on empathetic dialogue systems has mostly focused on generating responses given certain emotions. However, being empathetic not only requires the ability of generating emotional responses, but more importantly, requires…

Computation and Language · Computer Science 2019-08-22 Zhaojiang Lin , Andrea Madotto , Jamin Shin , Peng Xu , Pascale Fung

Emotional language generation is one of the keys to human-like artificial intelligence. Humans use different type of emotions depending on the situation of the conversation. Emotions also play an important role in mediating the engagement…

Computation and Language · Computer Science 2019-11-27 Sashank Santhanam , Samira Shaikh

In recent years, the generation of conversation content based on deep neural networks has attracted many researchers. However, traditional neural language models tend to generate general replies, lacking logical and emotional factors. This…

Computation and Language · Computer Science 2019-04-18 Jia Li , Xiao Sun , Xing Wei , Changliang Li , Jianhua Tao
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