English
Related papers

Related papers: Evaluation and Improvement of Chatbot Text Classif…

200 papers

Accurate prediction of conversation topics can be a valuable signal for creating coherent and engaging dialog systems. In this work, we focus on context-aware topic classification methods for identifying topics in free-form human-chatbot…

Computation and Language · Computer Science 2018-10-22 Chandra Khatri , Rahul Goel , Behnam Hedayatnia , Angeliki Metanillou , Anushree Venkatesh , Raefer Gabriel , Arindam Mandal

In this work, we present the Chatbot Interaction with Artificial Intelligence (CI-AI) framework as an approach to the training of deep learning chatbots for task classification. The intelligent system augments human-sourced data via…

Computation and Language · Computer Science 2020-10-23 Jordan J. Bird , Anikó Ekárt , Diego R. Faria

A great variety of text tasks such as topic or spam identification, user profiling, and sentiment analysis can be posed as a supervised learning problem and tackle using a text classifier. A text classifier consists of several subprocesses,…

Computation and Language · Computer Science 2017-09-18 Eric S. Tellez , Daniela Moctezuma , Sabino Miranda-Jímenez , Mario Graff

We propose a semi-supervised text classifier based on self-training using one positive and one negative property of neural networks. One of the weaknesses of self-training is the semantic drift problem, where noisy pseudo-labels accumulate…

Computation and Language · Computer Science 2024-01-02 Payam Karisani

Word2Vec is a prominent model for natural language processing (NLP) tasks. Similar inspiration is found in distributed embeddings for new state-of-the-art (SotA) deep neural networks. However, wrong combination of hyper-parameters can…

Computation and Language · Computer Science 2021-04-20 Tosin P. Adewumi , Foteini Liwicki , Marcus Liwicki

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Significant progress has been made in automatic text evaluation with the introduction of large language models (LLMs) as evaluators. However, current sample-wise evaluation paradigm suffers from the following issues: (1) Sensitive to prompt…

Computation and Language · Computer Science 2024-01-02 Peiwen Yuan , Shaoxiong Feng , Yiwei Li , Xinglin Wang , Boyuan Pan , Heda Wang , Kan Li

Recent work has proposed a methodology for the systematic evaluation of "Situated Language Understanding Agents"-agents that operate in rich linguistic and non-linguistic contexts-through testing them in carefully constructed interactive…

Computation and Language · Computer Science 2023-11-27 Kranti Chalamalasetti , Jana Götze , Sherzod Hakimov , Brielen Madureira , Philipp Sadler , David Schlangen

The emergence of instruction-tuned large language models (LLMs) has advanced the field of dialogue systems, enabling both realistic user simulations and robust multi-turn conversational agents. However, existing research often evaluates…

Computation and Language · Computer Science 2025-07-22 Chalamalasetti Kranti , Sherzod Hakimov , David Schlangen

Real-world text classification tasks often require many labeled training examples that are expensive to obtain. Recent advancements in machine teaching, specifically the data programming paradigm, facilitate the creation of training data…

Machine Learning · Computer Science 2020-02-05 Neil Mallinar , Abhishek Shah , Tin Kam Ho , Rajendra Ugrani , Ayush Gupta

Incorporating external knowledge is crucial for knowledge-intensive tasks, such as question answering and fact checking. However, language models (LMs) may ignore relevant information that contradicts outdated parametric memory or be…

Computation and Language · Computer Science 2026-04-28 Lovisa Hagström , Youna Kim , Haeun Yu , Sang-goo Lee , Richard Johansson , Hyunsoo Cho , Isabelle Augenstein

In this technical report, we evaluated the performance of the ChatGPT and GPT-3 models for the task of vulnerability detection in code. Our evaluation was conducted on our real-world dataset, using binary and multi-label classification…

Cryptography and Security · Computer Science 2023-04-17 Anton Cheshkov , Pavel Zadorozhny , Rodion Levichev

Software engineering (SE) chatbots are increasingly gaining attention for their role in enhancing development processes. At the core of chatbots are Natural Language Understanding platforms (NLUs), which enable them to comprehend user…

Software Engineering · Computer Science 2025-07-21 Ebube Alor , Ahmad Abdellatif , SayedHassan Khatoonabadi , Emad Shihab

Multilingual speakers often switch between languages to express themselves on social communication platforms. Sometimes, the original script of the language is preserved, while using a common script for all the languages is quite popular as…

Computation and Language · Computer Science 2018-03-19 Soumil Mandal , Dipankar Das

The performance of text classification has improved tremendously using intelligently engineered neural-based models, especially those injecting categorical metadata as additional information, e.g., using user/product information for…

Computation and Language · Computer Science 2019-02-15 Jihyeok Kim , Reinald Kim Amplayo , Kyungjae Lee , Sua Sung , Minji Seo , Seung-won Hwang

Machine learning (ML) has significantly advanced text classification by enabling automated understanding and categorization of complex, unstructured textual data. However, accurately capturing nuanced linguistic patterns and contextual…

Computation and Language · Computer Science 2025-06-30 Peiheng Gao , Chen Yang , Ning Sun , Ričardas Zitikis

Generative artificial intelligence tools, like ChatGPT, are an increasingly utilized resource among computational social scientists. Nevertheless, there remains space for improved understanding of the performance of ChatGPT in complex tasks…

Computation and Language · Computer Science 2025-12-02 Breanna E. Green , Ashley L. Shea , Pengfei Zhao , Drew B. Margolin

This study proposes the Cognitive Pairwise Comparison Classification Model Selection (CPC-CMS) framework for document-level sentiment analysis. The CPC, based on expert knowledge judgment, is used to calculate the weights of evaluation…

Computation and Language · Computer Science 2025-07-21 Jianfei Li , Kevin Kam Fung Yuen

We present a system for non-intrusive prediction of speech quality in noisy and enhanced speech, developed for Track 3 of the VoiceMOS 2024 Challenge. The task required estimating the ITU-T P.835 metrics SIG, BAK, and OVRL without reference…

Audio and Speech Processing · Electrical Eng. & Systems 2026-04-28 Marie Kunešová , Aleš Pražák , Jan Lehečka