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Large language models (LLMs) are powerful zero- and few-shot learners. However, when predicting over a set of candidate options, LLMs suffer from label biases, and existing calibration methods overlook biases arising from multi-token class…
Non-intrusive speech quality assessment (SQA) systems suffer from limited training data and costly human annotations, hindering their generalization to real-time conferencing calls. In this work, we propose leveraging large language models…
Language models (LMs) have achieved notable success in numerous NLP tasks, employing both fine-tuning and in-context learning (ICL) methods. While language models demonstrate exceptional performance, they face robustness challenges due to…
Recently, the advent of large language models (LLMs) has revolutionized generative agents. Among them, Role-Playing Conversational Agents (RPCAs) attract considerable attention due to their ability to emotionally engage users. However, the…
The development of autonomous agents increasingly relies on Multimodal Language Models (MLMs) to perform tasks described in natural language with GUI environments, such as websites, desktop computers, or mobile phones. Existing benchmarks…
Chatbot is a technology that is used to mimic human behavior using natural language. There are different types of Chatbot that can be used as conversational agent in various business domains in order to increase the customer service and…
Writing commit messages is a tedious daily task for many software developers, and often remains neglected. Automating this task has the potential to save time while ensuring that messages are informative. A high-quality dataset and an…
Software qualities such as usability or reliability are among the strongest determinants of mobile app user satisfaction and constitute a significant portion of online user feedback on software products, making it a valuable source of…
Neural Chat Translation (NCT) aims to translate conversational text into different languages. Existing methods mainly focus on modeling the bilingual dialogue characteristics (e.g., coherence) to improve chat translation via multi-task…
Autonomous conversational agents, i.e. chatbots, are becoming an increasingly common mechanism for enterprises to provide support to customers and partners. In order to rate chatbots, especially ones powered by Generative AI tools like…
While automatic response generation for building chatbot systems has drawn a lot of attention recently, there is limited understanding on when we need to consider the linguistic context of an input text in the generation process. The task…
Wide usage of ChatGPT has highlighted the potential of reinforcement learning from human feedback. However, its training pipeline relies on manual ranking, a resource-intensive process. To reduce labor costs, we propose a self-supervised…
Neural chat translation aims to translate bilingual conversational text, which has a broad application in international exchanges and cooperation. Despite the impressive performance of sentence-level and context-aware Neural Machine…
Performance of NLP systems is typically evaluated by collecting a large-scale dataset by means of crowd-sourcing to train a data-driven model and evaluate it on a held-out portion of the data. This approach has been shown to suffer from…
Despite the recent success of text detection and recognition methods, existing evaluation metrics fail to provide a fair and reliable comparison among those methods. In addition, there exists no end-to-end evaluation metric that takes…
Text classification is one of the most widely studied tasks in natural language processing. Motivated by the principle of compositionality, large multilayer neural network models have been employed for this task in an attempt to effectively…
We introduce negative space learning machine translation (NSL-MT), a training method for underresourced languages, that augments limited parallel data with synthetically generated violations of the target language's grammar and explicitly…
Perceptual speech quality is an important performance metric for teleconferencing applications. The mean opinion score (MOS) is standardized for the perceptual evaluation of speech quality and is obtained by asking listeners to rate the…
Behavioral testing in NLP allows fine-grained evaluation of systems by examining their linguistic capabilities through the analysis of input-output behavior. Unfortunately, existing work on behavioral testing in Machine Translation (MT) is…
The task of image captioning has recently been gaining popularity, and with it the complex task of evaluating the quality of image captioning models. In this work, we present the first survey and taxonomy of over 70 different image…