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Training task-oriented dialog agents based on reinforcement learning is time-consuming and requires a large number of interactions with real users. How to grasp dialog policy within limited dialog experiences remains an obstacle that makes…

Machine Learning · Computer Science 2024-05-21 Xuecheng Niu , Akinori Ito , Takashi Nose

Training a task-completion dialogue agent via reinforcement learning (RL) is costly because it requires many interactions with real users. One common alternative is to use a user simulator. However, a user simulator usually lacks the…

Computation and Language · Computer Science 2018-05-24 Baolin Peng , Xiujun Li , Jianfeng Gao , Jingjing Liu , Kam-Fai Wong , Shang-Yu Su

This paper presents a Discriminative Deep Dyna-Q (D3Q) approach to improving the effectiveness and robustness of Deep Dyna-Q (DDQ), a recently proposed framework that extends the Dyna-Q algorithm to integrate planning for task-completion…

Computation and Language · Computer Science 2018-09-07 Shang-Yu Su , Xiujun Li , Jianfeng Gao , Jingjing Liu , Yun-Nung Chen

Training task-completion dialogue agents with reinforcement learning usually requires a large number of real user experiences. The Dyna-Q algorithm extends Q-learning by integrating a world model, and thus can effectively boost training…

Computation and Language · Computer Science 2018-11-20 Yuexin Wu , Xiujun Li , Jingjing Liu , Jianfeng Gao , Yiming Yang

There is an increasing demand for task-oriented dialogue systems which can assist users in various activities such as booking tickets and restaurant reservations. In order to complete dialogues effectively, dialogue policy plays a key role…

Computation and Language · Computer Science 2019-09-23 Tian Lan , Xianling Mao , Heyan Huang

The task-oriented spoken dialogue system (SDS) aims to assist a human user in accomplishing a specific task (e.g., hotel booking). The dialogue management is a core part of SDS. There are two main missions in dialogue management: dialogue…

Computation and Language · Computer Science 2020-09-23 Zhi Chen , Lu Chen , Xiaoyuan Liu , Kai Yu

Building a dialogue agent to fulfill complex tasks, such as travel planning, is challenging because the agent has to learn to collectively complete multiple subtasks. For example, the agent needs to reserve a hotel and book a flight so that…

Computation and Language · Computer Science 2017-07-25 Baolin Peng , Xiujun Li , Lihong Li , Jianfeng Gao , Asli Celikyilmaz , Sungjin Lee , Kam-Fai Wong

Participatory budgeting is a method of collectively understanding and addressing spending priorities where citizens vote on how a budget is spent, it is regularly run to improve the fairness of the distribution of public funds.…

Multiagent Systems · Computer Science 2025-07-24 Hugh Adams , Srijoni Majumdar , Evangelos Pournaras

Clarifying user needs is essential for existing task-oriented dialogue systems. However, in real-world applications, developers can never guarantee that all possible user demands are taken into account in the design phase. Consequently,…

Computation and Language · Computer Science 2019-06-13 Weikang Wang , Jiajun Zhang , Qian Li , Mei-Yuh Hwang , Chengqing Zong , Zhifei Li

The ability to compute an accurate reward function is essential for optimising a dialogue policy via reinforcement learning. In real-world applications, using explicit user feedback as the reward signal is often unreliable and costly to…

Computation and Language · Computer Science 2016-06-03 Pei-Hao Su , Milica Gasic , Nikola Mrksic , Lina Rojas-Barahona , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

In this paper, we present a deep reinforcement learning (RL) framework for iterative dialog policy optimization in end-to-end task-oriented dialog systems. Popular approaches in learning dialog policy with RL include letting a dialog agent…

Computation and Language · Computer Science 2017-09-20 Bing Liu , Ian Lane

We introduce end-to-end neural network based models for simulating users of task-oriented dialogue systems. User simulation in dialogue systems is crucial from two different perspectives: (i) automatic evaluation of different dialogue…

Computation and Language · Computer Science 2018-11-13 Izzeddin Gur , Dilek Hakkani-Tur , Gokhan Tur , Pararth Shah

The Knowledge Base (KB) used for real-world applications, such as booking a movie or restaurant reservation, keeps changing over time. End-to-end neural networks trained for these task-oriented dialogs are expected to be immune to any…

Machine Learning · Computer Science 2019-04-08 Dinesh Raghu , Nikhil Gupta , Mausam

Dialogue policy learning for task-oriented dialogue systems has enjoyed great progress recently mostly through employing reinforcement learning methods. However, these approaches have become very sophisticated. It is time to re-evaluate it.…

Computation and Language · Computer Science 2020-09-22 Ziming Li , Julia Kiseleva , Maarten de Rijke

We consider a model of Bayesian observational learning in which a sequence of agents receives a private signal about an underlying binary state of the world. Each agent makes a decision based on its own signal and its observations of…

Machine Learning · Computer Science 2025-04-29 Shuo Wu , Pawan Poojary , Randall Berry

Scaling test-time computation improves performance across different tasks on large language models (LLMs), which has also been extended to tool-augmented agents. For these agents, scaling involves not only "thinking" in tokens but also…

Task-oriented dialogues often require agents to enact complex, multi-step procedures in order to meet user requests. While large language models have found success automating these dialogues in constrained environments, their widespread…

Computation and Language · Computer Science 2023-06-08 Julia White , Arushi Raghuvanshi , Yada Pruksachatkun

Dialogue policy learning based on reinforcement learning is difficult to be applied to real users to train dialogue agents from scratch because of the high cost. User simulators, which choose random user goals for the dialogue agent to…

Computation and Language · Computer Science 2020-12-29 Yangyang Zhao , Zhenyu Wang , Zhenhua Huang

Despite widespread interests in reinforcement-learning for task-oriented dialogue systems, several obstacles can frustrate research and development progress. First, reinforcement learners typically require interaction with the environment,…

Machine Learning · Computer Science 2017-11-15 Xiujun Li , Zachary C. Lipton , Bhuwan Dhingra , Lihong Li , Jianfeng Gao , Yun-Nung Chen

In statistical dialogue management, the dialogue manager learns a policy that maps a belief state to an action for the system to perform. Efficient exploration is key to successful policy optimisation. Current deep reinforcement learning…

Machine Learning · Statistics 2017-12-04 Christopher Tegho , Paweł Budzianowski , Milica Gašić
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