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Online Social Networks explode with activity whenever a crisis event takes place. Most content generated as part of this activity is a mixture of text and images, and is particularly useful for first responders to identify popular topics of…
A key trait of daily conversations between individuals is the ability to express empathy towards others, and exploring ways to implement empathy is a crucial step towards human-like dialogue systems. Previous approaches on this topic mainly…
Sentiment Analysis aims to get the underlying viewpoint of the text, which could be anything that holds a subjective opinion, such as an online review, Movie rating, Comments on Blog posts etc. This paper presents a novel approach that…
Understanding interpersonal communication requires, in part, understanding the social context and norms in which a message is said. However, current methods for identifying offensive content in such communication largely operate independent…
Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the…
Social media has become an important tool to share information about crisis events such as natural disasters and mass attacks. Detecting actionable posts that contain useful information requires rapid analysis of huge volume of data in…
Although empathic interaction between counselor and client is fundamental to success in the psychotherapeutic process, there are currently few datasets to aid a computational approach to empathy understanding. In this paper, we construct a…
The early identification and intervention of latent depression are of significant societal importance for mental health governance. While current automated detection methods based on social media have shown progress, their decision-making…
Social media has become an everyday means of interaction and information sharing on the Internet. However, posts on social networks are often aggressive and toxic, especially when the topic is controversial or politically charged.…
In today's interconnected society, social media platforms provide a window into individuals' thoughts, emotions, and mental states. This paper explores the use of platforms like Facebook, X (formerly Twitter), and Reddit for depression…
Textual emotional intelligence is playing a ubiquitously important role in leveraging human emotions on social media platforms. Social media platforms are privileged with emotional content and are leveraged for various purposes like opinion…
User response to contributed content in online social media depends on many factors. These include how the site lays out new content, how frequently the user visits the site, how many friends the user follows, how active these friends are,…
With the increasing diversity of use cases of large language models, a more informative treatment of texts seems necessary. An argumentative analysis could foster a more reasoned usage of chatbots, text completion mechanisms or other…
Online forums and social media platforms are increasingly being used to discuss topics of varying polarities where different people take different stances. Several methodologies for automatic stance detection from text have been proposed in…
Social networks are usually considered as positive sources of social support, a role which has been extensively studied in the context of domestic violence. To victims of abuse, social networks often provide initial emotional and practical…
The overwhelming amount and rate of information update in online social media is making it increasingly difficult for users to allocate their attention to their topics of interest, thus there is a strong need for prioritizing news feeds.…
Online antisocial behavior, such as cyberbullying, harassment, and trolling, is a widespread problem that threatens free discussion and has negative physical and mental health consequences for victims and communities. While prior work has…
Affect preferences vary with user demographics, and tapping into demographic information provides important cues about the users' language preferences. In this paper, we utilize the user demographics, and propose EmpathBERT, a…
Disclaimer: This paper is concerned with violent online harassment. To describe the subject at an adequate level of realism, examples of our collected tweets involve violent, threatening, vulgar and hateful speech language in the context of…
Computer systems need to be able to react to stress in order to perform optimally on some tasks. This article describes TensiStrength, a system to detect the strength of stress and relaxation expressed in social media text messages.…