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Recent research shows that greater numbers of people are turning to Large Language Models (LLMs) for emotional support, and that people rate LLM responses as more empathic than human-written responses. We suggest a reason for this success:…
Although social media provides a vibrant platform to discuss real-world events, the quantity of information generated can overwhelm decision making based on that information. By better understanding who is participating in information…
Violent threats remain a significant problem across social media platforms. Useful, high-quality data facilitates research into the understanding and detection of malicious content, including violence. In this paper, we introduce a…
Emotions recognition is commonly employed for health assessment. However, the typical metric for evaluation in therapy is based on patient-doctor appraisal. This process can fall into the issue of subjectivity, while also requiring…
Empathy is often understood as the ability to share and understand another individual's state of mind or emotion. With the increasing use of chatbots in various domains, e.g., children seeking help with homework, individuals looking for…
Community detection on social media has attracted considerable attention for many years. However, existing methods do not reveal the relations between communities. Communities can form alliances or engage in antagonisms due to various…
As artificial intelligence (AI) systems become increasingly embedded in everyday life, the ability of interactive agents to express empathy has become critical for effective human-AI interaction, particularly in emotionally sensitive…
Despite the excellent performance of black box approaches to modeling sentiment and emotion, lexica (sets of informative words and associated weights) that characterize different emotions are indispensable to the NLP community because they…
Anxiety affects hundreds of millions of individuals globally, yet large-scale screening remains limited. Social media language provides an opportunity for scalable detection, but current models often lack interpretability,…
Modern society habitually uses online social media services to publicly share observations, thoughts, opinions, and beliefs at any time and from any location. These geotagged social media posts may provide aggregate insights into people's…
Today, the web has become a mandatory platform to express users' opinions, emotions and feelings about various events. Every person using his smartphone can give his opinion about the purchase of a product, the occurrence of an accident,…
Empathetic response generation is designed to comprehend the emotions of others and select the most appropriate strategies to assist them in resolving emotional challenges. Empathy can be categorized into cognitive empathy and affective…
Most NLP and Computer Vision tasks are limited to scarcity of labelled data. In social media emotion classification and other related tasks, hashtags have been used as indicators to label data. With the rapid increase in emoji usage of…
Social media platforms exacerbate trauma, and many users experience various forms of trauma unique to them (e.g., doxxing and swatting). Trauma is the psychological and physical response to experiencing a deeply disturbing event. Platforms'…
Bridging content that brings together individuals with opposing viewpoints on social media remains elusive, overshadowed by echo chambers and toxic exchanges. We propose that algorithmic curation could surface such content by considering…
Accurate modeling of subjective phenomena such as emotion expression requires data annotated with authors' intentions. Commonly such data is collected by asking study participants to donate and label genuine content produced in the real…
Mental disorders such as depression and suicidal ideation are hazardous, affecting more than 300 million people over the world. However, on social media, mental disorder symptoms can be observed, and automated approaches are increasingly…
A good empathetic dialogue system should first track and understand a user's emotion and then reply with an appropriate emotion. However, current approaches to this task either focus on improving the understanding of users' emotion or on…
The consistency of a response to a given post at semantic-level and emotional-level is essential for a dialogue system to deliver human-like interactions. However, this challenge is not well addressed in the literature, since most of the…
The rich and dynamic information environment of social media provides researchers, policy makers, and entrepreneurs with opportunities to learn about social phenomena in a timely manner. However, using this data to understand social…