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Automated decision systems are increasingly used for consequential decision making -- for a variety of reasons. These systems often rely on sophisticated yet opaque models, which do not (or hardly) allow for understanding how or why a given…

Artificial Intelligence · Computer Science 2021-03-09 Jakob Schoeffer , Yvette Machowski , Niklas Kuehl

Explainability is motivated by the lack of transparency of black-box Machine Learning approaches, which do not foster trust and acceptance of Machine Learning algorithms. This also happens in the Predictive Process Monitoring field, where…

Artificial Intelligence · Computer Science 2025-07-25 Williams Rizzi , Marco Comuzzi , Chiara Di Francescomarino , Chiara Ghidini , Suhwan Lee , Fabrizio Maria Maggi , Alexander Nolte

Explainable AI (XAI) algorithms aim to help users understand how a machine learning model makes predictions. To this end, many approaches explain which input features are most predictive of a target label. However, such explanations can…

Human-Computer Interaction · Computer Science 2024-06-07 Jiaming Qu , Jaime Arguello , Yue Wang

With the prevalence of deep learning based embedding approaches, recommender systems have become a proven and indispensable tool in various information filtering applications. However, many of them remain difficult to diagnose what aspects…

Information Retrieval · Computer Science 2021-10-29 Yao Zhou , Haonan Wang , Jingrui He , Haixun Wang

Machine learning models in safety-critical settings like healthcare are often blackboxes: they contain a large number of parameters which are not transparent to users. Post-hoc explainability methods where a simple, human-interpretable…

Machine Learning · Computer Science 2022-06-03 Aparna Balagopalan , Haoran Zhang , Kimia Hamidieh , Thomas Hartvigsen , Frank Rudzicz , Marzyeh Ghassemi

Algorithmic systems make decisions that have a great impact in our lives. As our dependency on them is growing so does the need for transparency and holding them accountable. This paper presents a model for evaluating how transparent these…

Computers and Society · Computer Science 2018-07-18 Yiannis Kanellopoulos

How much are we to trust a decision made by an AI algorithm? Trusting an algorithm without cause may lead to abuse, and mistrusting it may similarly lead to disuse. Trust in an AI is only desirable if it is warranted; thus, calibrating…

Human-Computer Interaction · Computer Science 2023-03-27 Neil Natarajan , Reuben Binns , Jun Zhao , Nigel Shadbolt

In this position paper, we present five key principles, namely interpretability, inherent capability to explain, independent data, interactive learning, and inquisitiveness, for the development of conversational AI that, unlike the…

Computation and Language · Computer Science 2021-09-01 Mattias Wahde , Marco Virgolin

The right to contest a decision with consequences on individuals or the society is a well-established democratic right. Despite this right also being explicitly included in GDPR in reference to automated decision-making, its study seems to…

Artificial Intelligence · Computer Science 2020-09-18 Andrea Aler Tubella , Andreas Theodorou , Virginia Dignum , Loizos Michael

Colleges and universities are increasingly turning to algorithms that predict college-student success to inform various decisions, including those related to admissions, budgeting, and student-success interventions. Because predictive…

Computers and Society · Computer Science 2024-07-12 Denisa Gándara , Hadis Anahideh , Matthew P. Ison , Lorenzo Picchiarini

As we increasingly delegate important decisions to intelligent systems, it is essential that users understand how algorithmic decisions are made. Prior work has often taken a technocentric approach to transparency. In contrast, we explore…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker

This paper examines the intricate interplay among AI safety, security, and governance by integrating technical systems engineering with principles of moral imagination and ethical philosophy. Drawing on foundational insights from Weapons of…

Systems and Control · Electrical Eng. & Systems 2025-03-11 Krti Tallam

Algorithmic systems are increasingly deployed to make decisions in many areas of people's lives. The shift from human to algorithmic decision-making has been accompanied by concern about potentially opaque decisions that are not aligned…

In AI and law, systems that are designed for decision support should be explainable when pursuing justice. In order for these systems to be fair and responsible, they should make correct decisions and make them using a sound and transparent…

Artificial Intelligence · Computer Science 2021-05-17 Cor Steging , Silja Renooij , Bart Verheij

Emotions are an integral part of human cognition and they guide not only our understanding of the world but also our actions within it. As such, whether we soothe or flame an emotion is not inconsequential. Recent work in conversational AI…

Computation and Language · Computer Science 2023-07-07 Alba Curry , Amanda Cercas Curry

Algorithmic decision-making systems are increasingly used throughout the public and private sectors to make important decisions or assist humans in making these decisions with real social consequences. While there has been substantial…

Human-Computer Interaction · Computer Science 2020-01-28 Ruotong Wang , F. Maxwell Harper , Haiyi Zhu

Toxicity detection algorithms, originally designed with reactive content moderation in mind, are increasingly being deployed into proactive end-user interventions to moderate content. Through a socio-technical lens and focusing on contexts…

Human-Computer Interaction · Computer Science 2025-02-25 Mark Warner , Angelika Strohmayer , Matthew Higgs , Lynne Coventry

As chatbots are becoming increasingly popular, we often wonder what users perceive as natural and socially accepted manners of interacting with them. Some researchers maintain that humans should avoid engaging in emotional conversations…

Human-Computer Interaction · Computer Science 2020-09-18 Ekaterina Svikhnushina , Pearl Pu

The present paper looks at one of the most thorough articles on the intelligence of GPT, research conducted by engineers at Microsoft. Although there is a great deal of value in their work, I will argue that, for familiar philosophical…

Artificial Intelligence · Computer Science 2024-02-05 Alex Grzankowski

The rise of machine learning has brought closer scrutiny to intelligent systems, leading to calls for greater transparency and explainable algorithms. We explore the effects of transparency on user perceptions of a working intelligent…

Human-Computer Interaction · Computer Science 2018-11-07 Aaron Springer , Steve Whittaker