Related papers: Dice in the Black Box: User Experiences with an In…
The promise of AI is huge. AI systems have already achieved good enough performance to be in our streets and in our homes. However, they can be brittle and unfair. For society to reap the benefits of AI systems, society needs to be able to…
Explainable Artificial Intelligence is a concept aimed at making complex algorithms transparent to users through a uniform solution. Researchers have highlighted the importance of integrating domain specific contexts to develop explanations…
Artificial Intelligence (AI) has demonstrated potential in healthcare, particularly in enhancing diagnostic accuracy and decision-making through Clinical Decision Support Systems (CDSSs). However, the successful implementation of these…
In a world where technology is increasingly embedded in our everyday experiences, systems that sense and respond to human emotions are elevating digital interaction. At the intersection of artificial intelligence and human-computer…
Personalized recommendation systems tailor content based on user attributes, which are either provided or inferred from private data. Research suggests that users often hypothesize about reasons behind contents they encounter (e.g., "I see…
People increasingly turn to conversational agents such as ChatGPT to seek guidance for their personal problems. As these systems grow in capability, many now display elements of "thinking": short reflective statements that reveal a model's…
A central concern in an interactive intelligent system is optimization of its actions, to be maximally helpful to its human user. In recommender systems for instance, the action is to choose what to recommend, and the optimization task is…
As the use of interactive AI systems becomes increasingly prevalent in our daily lives, it is crucial to understand how individuals feel when interacting with such systems. In this work, we investigate the comfort level of individuals when…
Should firms that apply machine learning algorithms in their decision-making make their algorithms transparent to the users they affect? Despite growing calls for algorithmic transparency, most firms have kept their algorithms opaque,…
AI writing tools have been shown to dramatically change the way people write, yet the effects of AI text presentation are not well understood nor always intentionally designed. Although text presentation in existing large language model…
Text data are being used as a lens through which human cognition can be studied at a large scale. Methods like emotion analysis are now in the standard toolkit of computational social scientists but typically rely on third-person annotation…
Since Austin introduced the term ``infelicity'', the linguistic literature has been flooded with its use, but no formal or computational explanation has been given for it. This thesis provides one for those infelicities that occur when a…
Quantitative characterizations and estimations of uncertainty are of fundamental importance in optimization and decision-making processes. Herein, we propose intuitive scores, which we call certainty and doubt, that can be used in both a…
There is much to learn from what Turing hastily dismissed as Lady Lovelace s objection. Digital computers can indeed surprise us. Just like a piece of art, algorithms can be designed in such a way as to lead us to question our understanding…
Despite increasing reliance on personalization in digital platforms, many algorithms that curate content or information for users have been met with resistance. When users feel dissatisfied or harmed by recommendations, this can lead users…
Recently, interpretable machine learning has re-explored concept bottleneck models (CBM). An advantage of this model class is the user's ability to intervene on predicted concept values, affecting the downstream output. In this work, we…
User Interface (UI) design is an creative process that involves considerable reiteration and rework. Designers go through multiple iterations of different prototyping fidelities to create a UI design. In this research, we propose to modify…
Black-box optimization is often encountered for decision-making in complex systems management, where the knowledge of system is limited. Under these circumstances, it is essential to balance the utilization of new information with…
Understanding why machine learning models behave the way they do empowers both system designers and end-users in many ways: in model selection, feature engineering, in order to trust and act upon the predictions, and in more intuitive user…
Deep Learning algorithms are often used as black box type learning and they are too complex to understand. The widespread usability of Deep Learning algorithms to solve various machine learning problems demands deep and transparent…