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Emotional stress often has a significant effect on the working performance of staff, but this effect is commonly neglected in existing staff scheduling methods. We study a call-center staff scheduling problem, which considers the evolution…

Neural and Evolutionary Computing · Computer Science 2025-10-21 Yujun Zheng , Xinya Chen , Xueqin Lu , Weiguo Sheng , Shengyong Chen

In the last fifty years, researchers have developed statistical, data-driven, analytical, and algorithmic approaches for designing and improving emergency response management (ERM) systems. The problem has been noted as inherently difficult…

Scheduling of personnel in a hospital environment is vital to improving the service provided to patients and balancing the workload assigned to clinicians. Many approaches have been tried and successfully applied to generate efficient…

Artificial Intelligence · Computer Science 2019-10-21 David Landsman , Huiting Ma , Jesse Knight , Kevin Gough , Sharmistha Mishra

Accurate modeling of the patient flow within an Emergency Department (ED) is required by all studies dealing with the increasing and well-known problem of overcrowding. Since Discrete Event Simulation (DES) models are often adopted with the…

Optimization and Control · Mathematics 2021-02-02 A. De Santis , T. Giovannelli , S. Lucidi , M. Messedaglia , M. Roma

Medical emergency departments are complex systems in which patients must be treated according to priority rules based on the severity of their condition. We develop a model of emergency departments using Petri nets with priorities,…

Optimization and Control · Mathematics 2025-05-06 Xavier Allamigeon , Pascal Capetillo , Stéphane Gaubert

Efficient personnel scheduling plays a significant role in matching workload demand in organizations. However, staff scheduling is sometimes affected by unexpected events, such as the COVID-19 pandemic, that disrupt regular operations.…

Optimization and Control · Mathematics 2023-01-10 Mansoor Davoodi , Ana Batista , Abhishek Senapati , Justin M. Calabrese

There were 25.6 million attendances at Emergency Departments (EDs) in England in 2019 corresponding to an increase of 12 million attendances over the past ten years. The steadily rising demand at EDs creates a constant challenge to provide…

This paper develops a Nash-equilibrium extension of the classic SIR model of infectious-disease epidemiology ("Nash SIR"), endogenizing people's decisions whether to engage in economic activity during a viral epidemic and allowing for…

Theoretical Economics · Economics 2020-06-19 David McAdams

We study the problem of containing epidemic spreading processes in temporal networks. We specifically focus on the problem of finding a resource allocation to suppress epidemic infection, provided that an empirical time-series data of…

Social and Information Networks · Computer Science 2019-04-16 Masaki Ogura , Junichi Harada

Effective hospital capacity management is pivotal for enhancing patient care quality, operational efficiency, and healthcare system resilience, notably during demand spikes like those seen in the COVID-19 pandemic. However, devising optimal…

Computers and Society · Computer Science 2024-04-01 Felix Parker , Fardin Ganjkhanloo , Diego A. Martínez , Kimia Ghobadi

Advanced epidemic forecasting is critical for enabling precision containment strategies, highlighting its strategic importance for public health security. While recent advances in Large Language Models (LLMs) have demonstrated effectiveness…

Machine Learning · Computer Science 2025-05-20 Chenghua Gong , Rui Sun , Yuhao Zheng , Juyuan Zhang , Tianjun Gu , Liming Pan , Linyuan Lv

Emergency Response Management (ERM) is a critical problem faced by communities across the globe. Despite this, it is common for ERM systems to follow myopic decision policies in the real world. Principled approaches to aid ERM…

Artificial Intelligence · Computer Science 2020-03-13 Geoffrey Pettet , Ayan Mukhopadhyay , Mykel Kochenderfer , Yevgeniy Vorobeychik , Abhishek Dubey

A linear programming (LP) model is proposed to improve the performance of a controlled freeway during an emergency evacuation. Based on reasonable assumptions, the main relationships among key factors are kept without the uncertain impact…

Optimization and Control · Mathematics 2020-06-01 Shengxue He

Ambulance response is time-critical in out-of-hospital cardiac arrest (OHCA), where dispatchers must balance timely arrivals with limited fleet capacity. Static territories and deterministic travel-time estimates are vulnerable to dynamic…

Optimization and Control · Mathematics 2026-05-25 Zikun Lin , Daniel Zhuoyu Long , Viet Anh Nguyen

Problem definition: We study a workforce redeployment problem in hospital networks, where clinical staff, such as nurses, are temporarily reassigned from overstaffed to understaffed sites to address short-term imbalances. This practice of…

Optimization and Control · Mathematics 2025-09-10 Wei Liu , Tianchun Li , Mengshi Lu , Pengyi Shi

The NP-hard problem of task scheduling with communication delays (P|prec,c_{ij}|C_{\mathrm{max}}) is often tackled using approximate methods, but guarantees on the quality of these heuristic solutions are hard to come by. Optimal schedules…

Distributed, Parallel, and Cluster Computing · Computer Science 2019-01-23 Michael Orr , Oliver Sinnen

Epidemics are often modelled using non-linear dynamical systems observed through partial and noisy data. In this paper, we consider stochastic extensions in order to capture unknown influences (changing behaviors, public interventions,…

Applications · Statistics 2012-11-06 Joseph Dureau , Konstantinos Kalogeropoulos , Marc Baguelin

Background: The stochastic behavior of patient arrival at an emergency department (ED) complicates the management of an ED. More than 50% of hospitals ED capacity tends to operate beyond its normal capacity and eventually fails to deliver…

Computers and Society · Computer Science 2019-01-10 Avishek Choudhury

This paper investigates a novel hybrid worker recruitment problem where the mobile crowd sensing and computing (MCSC) platform employs workers to serve MCSC tasks with diverse quality requirements and budget constraints, under uncertainties…

Distributed, Parallel, and Cluster Computing · Computer Science 2024-03-15 Minghui Liwang , Zhibin Gao , Seyyedali Hosseinalipour , Zhipeng Cheng , Xianbin Wang , Zhenzhen Jiao

Understanding the timing of the peak of a disease outbreak forms an important part of epidemic forecasting. In many cases, such information is essential for planning increased hospital bed demand and for designing of public health…

Populations and Evolution · Quantitative Biology 2023-11-27 Jacob Curran-Sebastian , Lorenzo Pellis , Ian Hall , Thomas House