Related papers: How UX Practitioners Produce Findings in Usability…
Analysis is a key part of usability testing where UX practitioners seek to identify usability problems and generate redesign suggestions. Although previous research reported how analysis was conducted, the findings were typically focused on…
Usability testing with experts and potential users can assess the effectiveness, efficiency, and user satisfaction of graphical user interfaces (GUIs) but doing so remains a costly and time-intensive process. Prior work has used computer…
The complexity of UX design practice extends beyond ill-structured design problems to include uncertainties shaped by shifting stakeholder priorities, team dynamics, limited resources, and implementation constraints. While prior research in…
The aim of this paper is to review some work conducted in the field of user testing that aims at specifying or clarifying the test procedures and at defining and developing tools to help conduct user tests. The topics that have been…
User experience (UX) has undergone a revolution in collaborative practices, due to tools that enable quick feedback and continuous collaboration with a varied team across a design's lifecycle. However, it is unclear how this shift in…
User experience (UX) is a part of human-computer interaction (HCI) research and focuses on increasing intuitiveness, transparency, simplicity, and trust for the system users. Most UX research for machine learning (ML) or natural language…
Many software companies face challenges in their work with User eXperience (UX) and how to integrate UX practices into existing development processes. A better understanding of these challenges can help researchers and practitioners better…
The growing adoption of generative AI (GenAI) is reshaping how user experience (UX) research teams conduct qualitative research in software development, creating opportunities to streamline the production of qualitative insights. This paper…
Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in…
Providing an equitable and inclusive user experience (UX) for people with disabilities (PWD) is a central goal of accessible design. In the specific case of Deaf users, whose hearing impairments impact language development and…
This paper investigates User Experience (UX) with prototypes generated by Generative Artificial Intelligence (GenAI) tools. An empirical survey with 92 participants evaluated AI-generated and human-created prototypes without prior…
Usability testing is a fundamental yet challenging (e.g., inflexible to iterate the study design flaws and hard to recruit study participants) research method for user experience (UX) researchers to evaluate a web design. Recent advances in…
Fairness testing is increasingly recognized as fundamental in software engineering, especially in the domain of data-driven systems powered by artificial intelligence. However, its practical integration into software development may pose…
Recent years have seen growing interest among both researchers and practitioners in user-engaged approaches to algorithm auditing, which directly engage users in detecting problematic behaviors in algorithmic systems. However, we know…
Evaluating UX in the context of AI's complexity, unpredictability, and generative nature presents unique challenges. How can we support HCI researchers to create comprehensive UX evaluation plans? In this paper, we introduce EvAlignUX, a…
Simulated user agents are increasingly used in usability testing to support fast, iterative UX workflows, as they generate rich data such as action logs and think-aloud reasoning, but the unstructured nature of this output often obscures…
Often user interfaces of theorem proving systems focus on assisting particularly trained and skilled users, i.e., proof experts. As a result, the systems are difficult to use for non-expert users. This paper describes a paper and pencil HCI…
Usability is often defined as the ability of a system to carry out specific tasks by specific users in a specific context. Usability evaluation involves testing the system for its expected usability. Usability testing is performed in…
AI can now generate high-fidelity UI mock-up screens from a high-level textual description, promising to support UX practitioners' work. However, it remains unclear how UX practitioners would adopt such Generative UI (GenUI) models in a way…
Recent years have seen a sharp increase in the use of open source projects by common novice users; Open Source Software (OSS) is thus no longer a reserved arena for software developers and computer gurus. Although user-centered designs are…