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Modern trends in interface design for office equipment using controls on touch surfaces create greater obstacles for blind and visually impaired users and contribute to an environment of dependency in work settings. We believe that…
Quality aspects such as ethics, fairness, and transparency have been proven to be essential for trustworthy software systems. Explainability has been identified not only as a means to achieve all these three aspects in systems, but also as…
Software testing is a complex, intellectual activity based (at least) on analysis, reasoning, decision making, abstraction and collaboration performed in a highly demanding environment. Naturally, it uses and allocates multiple cognitive…
Determining whether a configurable software system has a performance bug or it was misconfigured is often challenging. While there are numerous debugging techniques that can support developers in this task, there is limited empirical…
Analyzing usability test videos is arduous. Although recent research showed the promise of AI in assisting with such tasks, it remains largely unknown how AI should be designed to facilitate effective collaboration between user experience…
Evaluating web usability typically requires time-consuming user studies and expert reviews, which often limits iteration speed during product development, especially for small teams and agile workflows. We present Avenir-UX, a…
Despite the widespread availability of generative AI tools in software engineering, developer adoption remains uneven. This unevenness is problematic because it hampers productivity efforts, frustrates management's expectations, and creates…
Recent work in recommender systems mainly focuses on fairness in recommendations as an important aspect of measuring recommendations quality. A fairness-aware recommender system aims to treat different user groups similarly. Relevant work…
Software engineering researchers repeatedly argue that the impact of their research on industrial practice, while desired and intended, is rarely achieved. We believe that a possible explanation of this phenomenon is the opposition of…
Background: Research software is software developed by and/or used by researchers, across a wide variety of domains, to perform their research. Because of the complexity of research software, developers cannot conduct exhaustive testing. As…
Research with dementia caregivers poses persistent methodological and ethical challenges, particularly when interview-based studies are designed without sufficient grounding in lived caregiving realities. Questions framed through clinical…
Recent advances have enabled general computer-use agents that interpret screens and execute grounded actions from human instructions, yet they still struggle to generalize to unseen and evolving interfaces. While improving agent capability…
Usability is a key factor in the effectiveness of recommender systems. However, the analysis of user interfaces is a time-consuming process that requires expertise. Recent advances in multimodal large language models (LLMs) offer promising…
There is a rapidly growing literature on dark patterns, user interface designs -- typically related to shopping or privacy -- that researchers deem problematic. Recent work has been predominantly descriptive, documenting and categorizing…
Design-based frameworks of uncertainty are frequently used in settings where the treatment is (conditionally) randomly assigned. This paper develops a design-based framework suitable for analyzing quasi-experimental settings in the social…
With Artificial intelligence (AI) to aid or automate decision-making advancing rapidly, a particular concern is its fairness. In order to create reliable, safe and trustworthy systems through human-centred artificial intelligence (HCAI)…
On-line experimentation (also known as A/B testing) has become an integral part of software development. To timely incorporate user feedback and continuously improve products, many software companies have adopted the culture of agile…
Usability describes quality attributes of application user interfaces that determine how effectively users can interact with them. Traditional usability evaluation methods require considerable expertise and resources, which can be…
This research investigates User Experience (UX) issues in dataset search, targeting Google Dataset Search and data.europa.eu. It focuses on 6 areas within UX: Initial Interaction, Search Process, Dataset Exploration, Filtering and Sorting,…
Human-Computer Interaction (HCI) is a multi-modal, interdisciplinary field focused on designing, studying, and improving the interactions between people and computer systems. This involves the design of systems that can recognize,…