Related papers: Does network quality matter? A field study of mobi…
Government organizations, regulators, consumers, Internet service providers, and application providers alike all have an interest in measuring user Internet "speed". Access speeds have increased by an order of magnitude in past years, with…
How does the mobile experience compare between Germany and Nigeria? There is currently no public data or test-bed to provide an answer to this question. This is because deploying and maintaining such test-bed can be both challenging and…
Multimedia streaming to mobile devices is challenging for two reasons. First, the way content is delivered to a client must ensure that the user does not experience a long initial playback delay or a distorted playback in the middle of a…
Smartphones are now ubiquitous, yet our understanding of user interface factors that maximize mobile user experience (UX), is still limited. This work presents a controlled experiment, which investigated factors that affect the usability…
In this paper, we address the problem of uncertainty quantification for cellular network speed. It is a well-known fact that the actual internet speed experienced by a mobile phone can fluctuate significantly, even when remaining in a…
With the global increase in online services, there is a paradigm shift from service quality to e-service quality. In order to sustain this strategic change, there is need to measure and evaluate the quality of e-services. Consequently, the…
We present a brief summary of current approaches and challenges in the network traffic management area. In this contribution, we well cover the most recent experiments on the network traffic and behavior of applications under various…
Mobile users are envisioned to exploit direct communication opportunities between their portable devices, in order to enrich the set of services they can access through cellular or WiFi networks. Sharing contents of common interest or…
Internet has significantly improved the quality of citizens across the world. Though the internet coverage is quite high, 40% of global population do not have access to broadband internet. This paper presents an analysis of a field survey…
User engagement is crucial to the long-term success of a mobile app. Several metrics, such as dwell time, have been used for measuring user engagement. However, how to effectively predict user engagement in the context of mobile apps is…
Rapid development of Internet technologies promotes traditional newspapers to report news on social networks. However, people on social networks may have different needs which naturally arises the question: whether can we analyze the…
In recent years, mobile devices (e.g., smartphones and tablets) have met an increasing commercial success and have become a fundamental element of the everyday life for billions of people all around the world. Mobile devices are used not…
In the Google Play store, an introduction page is associated with every mobile application (app) for users to acquire its details, including screenshots, description, reviews, etc. However, it remains a challenge to identify what items…
Research on customer satisfaction has increased substantially in recent years. However, the relative importance and relationships between different determinants of satisfaction remains uncertain. Moreover, quantitative studies to date tend…
A major portion of postings on social networking sites constitute high quality digital images and videos. These images and videos require a fairly large amount of bandwidth during transmission. Accordingly, high quality image and video…
We designed and performed a participatory sensing initiative to explore the reliability and effectiveness of a distributed network of citizen-operated smartphones in evaluating the impact of environmental noise in residential areas. We…
Gender differences were examined in sensitivity to sleep quality, in the context of blue light exposure from smartphones. Our hypothesis was created based on our journal article findings that females are more prone to be inclined to the…
In today's digital era, internet plays a pervasive role in our lives, influencing everyday activities such as communication, work, and leisure. This online engagement intertwines with offline experiences, shaping individuals' overall…
The performance of low-power wireless sensing networks can be influenced by both external environmental factors and internal imperfections which often arise due to manufacturing tolerance during mass production. Understanding the conditions…
Market share and quality, or customer satisfaction, go together. Yet inferring one from the other appears difficult. Indeed, such an inference would need detailed information about customer behavior, and might be clouded by modes of…