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Accurately analyzing and modeling online browsing behavior play a key role in understanding users and technology interactions. In this work, we design and conduct a user study to collect browsing data from 31 participants continuously for…

Computers and Society · Computer Science 2021-08-17 Yuliia Lut , Michael Wang , Elissa M. Redmiles , Rachel Cummings

Quality of Service (QoS) metrics deal with network quantities, e.g. latency and loss, whereas Quality of Experience (QoE) provides a proxy metric for end-user experience. Many papers in the literature have proposed mappings between various…

Networking and Internet Architecture · Computer Science 2020-11-02 Ali Adib Arnab , John Schormans , Sheikh Md. Razibulhasan Raj , Nafi Ahmad

Computer network tends to be subjected to the proliferation of mobile demands and increasingly multifarious, therefore it poses a great challenge to guarantee the quality of network service. By designing the model according to different…

Networking and Internet Architecture · Computer Science 2021-01-22 Yue Hong Gao , Xiao Hong , Hao Tian Yang , Lu Chen , Xiao Nan Zhang

The Mobile intermittent wireless connectivity limits the evolution of the mobile landscape, such that this progress coupled with the ubiquitous nature of the Internet and the web services. The web service Reliability achieves the low…

Software Engineering · Computer Science 2022-07-28 Amr S. Abdelfattah , Tamer Abdelkader , EI-Sayed M. EI-Horbaty

Achieving connectivity reliability is one of the significant challenges for 5G and beyond 5G cellular networks. The present understanding of reliability in the context of mobile communication does not adequately cover the stochastic…

Networking and Internet Architecture · Computer Science 2024-09-04 Subhyal Bin Iqbal , Behnam Khodapanah , Philipp Schulz , Gerhard P. Fettweis

Network operators need to continuosly upgrade their infrastructures in order to keep their customer satisfaction levels high. Crowdsourcing-based approaches are generally adopted, where customers are directly asked to answer surveys about…

Networking and Internet Architecture · Computer Science 2020-11-02 Andrea Pimpinella , Marianna Repossi , Alessandro Enrico Cesare Redondi

The maintenance of big cities public transport service quality requires constant monitoring, which may become an expensive and time-consuming practice. The perception of quality, from the users point of view is an important aspect of…

Computers and Society · Computer Science 2017-05-11 Vasco Furtado , Carlos Caminha , Elizabeth Furtado , André Lopes , Victor Dantas , Caio Ponte , Sofia Cavalcante

Session length is a very important aspect in determining a user's satisfaction with a media streaming service. Being able to predict how long a session will last can be of great use for various downstream tasks, such as recommendations and…

Information Retrieval · Computer Science 2017-08-02 Theodore Vasiloudis , Hossein Vahabi , Ross Kravitz , Valery Rashkov

The purpose of this study is to identify the characteristics of Agile development processes that impact user satisfaction. We used user reviews of OSS smartphone apps and various data from version control systems to examine the…

Software Engineering · Computer Science 2023-06-07 Minshun Yang , Seiji Sato , Hironori Washizaki , Yoshiaki Fukazawa , Juichi Takahashi

Perceived responsiveness of a web page is one of the most important and least understood metrics of web page design, and is critical for attracting and maintaining a large audience. Web pages can be designed to meet performance SLAs early…

Performance · Computer Science 2012-04-30 Sathya Narayanan Nagarajan , Srijith Ravikumar

Software quality in use comprises quality from the user's perspective. It has gained its importance in e-government applications, mobile-based applications, embedded systems, and even business process development. User's decisions on…

Software Engineering · Computer Science 2015-03-25 Issa Atoum , Chih How Bong

This article aims to present the results from a study of the quality of service of 5G networks provided by two major 5G network providers, using a field trial approach within 60 BTS SkyTrain stations. The results obtained from the tests…

Networking and Internet Architecture · Computer Science 2023-03-28 Therdpong Daengsi

The identification and analysis of student satisfaction is a challenging issue. This is becoming increasingly important since a measure of student satisfaction is taken as an indication of how well a course has been taught. However, it…

Computers and Society · Computer Science 2020-06-16 Farzana Afrin , Mohammad Saiedur Rahaman , Margaret Hamilton

We conduct the most comprehensive study of WLAN traces to date. Measurements collected from four major university campuses are analyzed with the aim of developing fundamental understanding of realistic user behavior in wireless networks.…

Networking and Internet Architecture · Computer Science 2009-09-29 Wei-jen Hsu , Ahmed Helmy

Network coverage is one of the fundamental requirements of any business of a service provider. Mobile operators are expected to deploy base stations in an effective way in order to cover most of the residential areas of a particular…

Networking and Internet Architecture · Computer Science 2017-06-22 Mohammad Asif Habibi , Milos Ulman , Bahawodin Baha , Michal Stočes

In wireless multi-hop networks, such as wireless sensor networks, link quality (LQ) is one of the most important metrics and is widely used in higher-layer applications such as routing protocols. An accurate link quality prediction may…

Networking and Internet Architecture · Computer Science 2021-10-19 Shi Xiaofei , Liao Wenxing

In this paper, we empirically demonstrate the growing importance of reliability by measuring its effect on user behavior. We present an approach for broadband reliability characterization using data collected by many emerging national…

Networking and Internet Architecture · Computer Science 2017-09-28 Zachary S. Bischof , Fabian E. Bustamante , Nick Feamster

The broad proliferation of mobile devices in recent years has drastically changed the means of accessing the World Wide Web. Describing a shift away from the desktop computer era for content consumption, predictions indicate that the main…

Human-Computer Interaction · Computer Science 2013-09-10 Troy Johnson , Patrick Seeling

Providing network connectivity to mobile users is a key requirement for cellular wireless networks. User mobility impacts network performance as well as user perceived service quality. For efficient network dimensioning and optimization, it…

Networking and Internet Architecture · Computer Science 2018-05-09 Hina Tabassum , Mohammad Salehi , Ekram Hossain

We analyze the impact of intra-cell mobility on user performance in dense networks such as that enabled by LTE-A and 5G. To this end, we consider a homogeneous network of small cells and first show how to reduce the evaluation of user…

Networking and Internet Architecture · Computer Science 2016-05-27 Philippe Olivier , Alain Simonian