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As ChatGPT and other Large Language Model (LLM)-based AI chatbots become increasingly integrated into individuals' daily lives, important research questions arise. What concerns and risks do these systems pose for individual users? What…

Computers and Society · Computer Science 2025-08-15 Chengen Wang , Murat Kantarcioglu

Chatbots are conversational software applications designed to interact dialectically with users for a plethora of different purposes. Surprisingly, these colloquial agents have only recently been coupled with computational models of…

Artificial Intelligence · Computer Science 2024-08-07 Federico Castagna , Nadin Kokciyan , Isabel Sassoon , Simon Parsons , Elizabeth Sklar

Conversational chatbots are Artificial Intelligence (AI)-powered applications that assist users with various tasks by responding in natural language and are prevalent across different industries. Most of the chatbots that we encounter on…

Human-Computer Interaction · Computer Science 2020-12-17 Sarada Devaram

This paper presents our experience developing a Llama-based chatbot for question answering about continuous integration and continuous delivery (CI/CD) at Ericsson, a multinational telecommunications company. Our chatbot is designed to…

Software Engineering · Computer Science 2024-08-20 Daksh Chaudhary , Sri Lakshmi Vadlamani , Dimple Thomas , Shiva Nejati , Mehrdad Sabetzadeh

Conversational systems or chatbots are an example of AI-Infused Applications (AIIA). Chatbots are especially important as they are often the first interaction of clients with a business and are the entry point of a business into the AI…

Continual learning (CL) is a paradigm that aims to replicate the human ability to learn and accumulate knowledge continually without forgetting previous knowledge and transferring it to new tasks. Recent instruction tuning (IT) involves…

Computation and Language · Computer Science 2023-10-24 Zihan Zhang , Meng Fang , Ling Chen , Mohammad-Reza Namazi-Rad

For a human-like chatbot, constructing a long-term memory is crucial. However, current large language models often lack this capability, leading to instances of missing important user information or redundantly asking for the same…

Computation and Language · Computer Science 2024-04-09 Seo Hyun Kim , Keummin Ka , Yohan Jo , Seung-won Hwang , Dongha Lee , Jinyoung Yeo

In this paper we introduce a knowledge engine, which learns and shares knowledge representations, for robots to carry out a variety of tasks. Building such an engine brings with it the challenge of dealing with multiple data modalities…

Artificial Intelligence · Computer Science 2015-04-14 Ashutosh Saxena , Ashesh Jain , Ozan Sener , Aditya Jami , Dipendra K. Misra , Hema S. Koppula

To cope with real-world dynamics, an intelligent system needs to incrementally acquire, update, accumulate, and exploit knowledge throughout its lifetime. This ability, known as continual learning, provides a foundation for AI systems to…

Machine Learning · Computer Science 2024-02-07 Liyuan Wang , Xingxing Zhang , Hang Su , Jun Zhu

Sycophancy, the tendency of LLM-based chatbots to express excessive agreement with their users, even when inappropriate, is emerging as a significant risk in human-AI interactions. However, the extent to which this affects human-LLM…

Human-Computer Interaction · Computer Science 2026-02-12 Jessica Y. Bo , Majeed Kazemitabaar , Mengqing Deng , Michael Inzlicht , Ashton Anderson

The majority of conversations a dialogue agent sees over its lifetime occur after it has already been trained and deployed, leaving a vast store of potential training signal untapped. In this work, we propose the self-feeding chatbot, a…

Computation and Language · Computer Science 2019-06-14 Braden Hancock , Antoine Bordes , Pierre-Emmanuel Mazaré , Jason Weston

Conversation interfaces (CIs), or chatbots, are a popular form of intelligent agents that engage humans in task-oriented or informal conversation. In this position paper and demonstration, we argue that chatbots working in dynamic…

Artificial Intelligence · Computer Science 2018-03-28 Biplav Srivastava

Developing adaptable, extensible, and accurate task bots with minimal or zero human intervention is a significant challenge in dialog research. This thesis examines the obstacles and potential solutions for creating such bots, focusing on…

Computation and Language · Computer Science 2025-08-28 Xiaoying Zhang

Modeling human conversations is the essence for building satisfying chat-bots with multi-turn dialog ability. Conversation modeling will notably benefit from domain knowledge since the relationships between sentences can be clarified due to…

Computation and Language · Computer Science 2017-02-07 Zhen Xu , Bingquan Liu , Baoxun Wang , Chengjie Sun , Xiaolong Wang

LLMs are increasingly being deployed as chatbots, but today's interfaces offer little to no friction: users interact through seamless conversations that conceal when the model is drifting, hallucinating or failing. This lack of transparency…

Human-Computer Interaction · Computer Science 2026-01-21 Riju Marwah , Vishal Pallagani , Ritvik Garimella , Amit Sheth

Building socialbots that can have deep, engaging open-domain conversations with humans is one of the grand challenges of artificial intelligence (AI). To this end, bots need to be able to leverage world knowledge spanning several domains…

Conversational agents have made significant progress since ELIZA, expanding their role across various domains, including healthcare, education, and customer service. As these agents become increasingly integrated into daily human…

Human-Computer Interaction · Computer Science 2025-07-04 Paulo Ricardo Knob , Leonardo Scholler , Juliano Rigatti , Soraia Raupp Musse

Nowadays, the current neural network models of dialogue generation(chatbots) show great promise for generating answers for chatty agents. But they are short-sighted in that they predict utterances one at a time while disregarding their…

Computation and Language · Computer Science 2023-01-19 Jabri Ismail , Aboulbichr Ahmed , El ouaazizi Aziza

Chatbots are one class of intelligent, conversational software agents activated by natural language input (which can be in the form of text, voice, or both). They provide conversational output in response, and if commanded, can sometimes…

Computers and Society · Computer Science 2017-04-18 Nicole M. Radziwill , Morgan C. Benton

Trainable chatbots that exhibit fluent and human-like conversations remain a big challenge in artificial intelligence. Deep Reinforcement Learning (DRL) is promising for addressing this challenge, but its successful application remains an…

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