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Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in…

Artificial Intelligence · Computer Science 2023-11-01 Seraj A. M. Mostafa , Md Z. Islam , Mohammad Z. Islam , Fairose Jeehan , Saujanna Jafreen , Raihan U. Islam

Existing English-teaching chatbots rarely incorporate empathy explicitly in their feedback, but empathetic feedback could help keep students engaged and reduce learner anxiety. Toward this end, we propose the task of negative emotion…

Computation and Language · Computer Science 2024-04-23 Li Siyan , Teresa Shao , Zhou Yu , Julia Hirschberg

The emergence of large language models (LLMs) further improves the capabilities of open-domain dialogue systems and can generate fluent, coherent, and diverse responses. However, LLMs still lack a crucial ability: communication skills. This…

Computation and Language · Computer Science 2024-03-18 Junkai Zhou , Liang Pang , Huawei Shen , Xueqi Cheng

Humans can continuously learn new knowledge. However, machine learning models suffer from drastic dropping in performance on previous tasks after learning new tasks. Cognitive science points out that the competition of similar knowledge is…

Computer Vision and Pattern Recognition · Computer Science 2022-11-01 Runqi Wang , Yuxiang Bao , Baochang Zhang , Jianzhuang Liu , Wentao Zhu , Guodong Guo

Lifelong learning offers a promising paradigm of building a generalist agent that learns and adapts over its lifespan. Unlike traditional lifelong learning problems in image and text domains, which primarily involve the transfer of…

Artificial Intelligence · Computer Science 2023-10-17 Bo Liu , Yifeng Zhu , Chongkai Gao , Yihao Feng , Qiang Liu , Yuke Zhu , Peter Stone

Continual Learning (CL) is a field dedicated to devise algorithms able to achieve lifelong learning. Overcoming the knowledge disruption of previously acquired concepts, a drawback affecting deep learning models and that goes by the name of…

Computer Vision and Pattern Recognition · Computer Science 2023-01-04 Francesco Pelosin

We investigate and observe the behaviour and performance of Large Language Model (LLM)-backed chatbots in addressing misinformed prompts and questions with demographic information within the domains of Climate Change and Mental Health.…

While recent advances in deep learning led to significant improvements in machine translation, neural machine translation is often still not able to continuously adapt to the environment. For humans, as well as for machine translation,…

Computation and Language · Computer Science 2021-02-15 Jan Niehues

Cognitive health in older adults presents a growing challenge. Although conversational interventions show feasibility in improving cognitive wellness, human caregiver resources remain overloaded. AI-based chatbots have shown promise, yet…

Computers and Society · Computer Science 2025-06-06 Zhengbang Yang , Junyuan Hong , Yijiang Pang , Jiayu Zhou , Zhuangdi Zhu

The manual modeling of complex systems is a daunting task; and although a plethora of methods exist that mitigate this issue, the problem remains very difficult. Recent advances in generative AI have allowed the creation of general-purpose…

Software Engineering · Computer Science 2024-01-05 David Harel , Guy Katz , Assaf Marron , Smadar Szekely

Patients must possess the knowledge necessary to actively participate in their care. We present NoteAid-Chatbot, a conversational AI that promotes patient understanding via a novel 'learning as conversation' framework, built on a…

Artificial Intelligence · Computer Science 2025-10-28 Won Seok Jang , Hieu Tran , Manav Mistry , SaiKiran Gandluri , Yifan Zhang , Sharmin Sultana , Sunjae Kown , Yuan Zhang , Zonghai Yao , Hong Yu

This work addresses the question of how generative artificial intelligence can be used to reduce the time required to set up electromagnetic simulation models. A chatbot based on a large language model is presented, enabling the automated…

Computational Engineering, Finance, and Science · Computer Science 2026-03-11 Albert Piwonski , Mirsad Hadžiefendić

This paper examines some common problems in Human-Robot Interaction (HRI) causing failures and troubles in Chat. A given use case's design decisions start with the suitable robot, the suitable chatting model, identifying common problems…

Robotics · Computer Science 2024-01-19 Manal Helal , Patrick Holthaus , Gabriella Lakatos , Farshid Amirabdollahian

Traditional end-of-quarter surveys often fail to provide instructors with timely, detailed, and actionable feedback about their teaching. In this paper, we explore how Large Language Model (LLM)-powered chatbots can reimagine the classroom…

Computers and Society · Computer Science 2025-08-19 Sai Siddartha Maram , Ulia Zaman , Magy Seif El-Nasr

In the evolving landscape of digital education, chatbots have emerged as potential game-changers, promising personalized and adaptive learning experiences. This research undertook an in-depth exploration of ChatGPT's potential as an…

Human-Computer Interaction · Computer Science 2024-02-26 Holger Arndt

Conversational agents, also known as chatbots, are versatile tools that have the potential of being used in dialogical argumentation. They could possibly be deployed in tasks such as persuasion for behaviour change (e.g. persuading people…

Artificial Intelligence · Computer Science 2019-05-03 Lisa A. Chalaguine , Anthony Hunter , Fiona L. Hamilton , Henry W. W. Potts

Software bots have attracted increasing interest and popularity in both research and society. Their contributions span automation, digital twins, game characters with conscious-like behavior, and social media. However, there is still a lack…

Human-Computer Interaction · Computer Science 2023-11-22 Habtom Kahsay Gidey , Peter Hillmann , Andreas Karcher , Alois Knoll

Customer service chatbots are increasingly expected to serve not merely as reactive support tools for users, but as strategic interfaces for harvesting high-value information and business intelligence. In response, we make three main…

Artificial Intelligence · Computer Science 2026-04-17 Chen Huang , Zitan Jiang , Changyi Zou , Wenqiang Lei , See-Kiong Ng

With growing societal acceptance and increasing cost efficiency due to mass production, service robots are beginning to cross from the industrial to the social domain. Currently, customer service robots tend to be digital and emulate social…

Human-Computer Interaction · Computer Science 2022-06-02 Jordan J. Bird

Computational thinking, and by extension, computer programming, is notoriously challenging to learn. Conversational agents and generative artificial intelligence (genAI) have the potential to facilitate this learning process by offering…

Human-Computer Interaction · Computer Science 2024-06-17 Jacob Penney , João Felipe Pimentel , Igor Steinmacher , Marco A. Gerosa