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The power of mobile devices has increased dramatically in the last few years. These devices are becoming more sophisticated allowing users to accomplish a wide variety of tasks while on the move. The increasingly mobile nature of business…

Human-Computer Interaction · Computer Science 2011-12-20 Derek Flood , Rachel Harrison , Kevin McDaid

Targeted sentiment analysis (TSA), also known as aspect based sentiment analysis (ABSA), aims at detecting fine-grained sentiment polarity towards targets in a given opinion document. Due to the lack of labeled datasets and effective…

Computation and Language · Computer Science 2019-05-10 Jiaxin Pei , Aixin Sun , Chenliang Li

The rapid growth of mobile banking (m-banking), especially after the COVID-19 pandemic, has reshaped the financial sector. This study analyzes consumer reviews of m-banking apps from five major Canadian banks, collected from Google Play and…

Machine Learning · Computer Science 2025-03-18 Yekta Amirkhalili , Ho Yi Wong

Sentiment analysis or opinion mining help to illustrate the phrase NLP (Natural Language Processing). Sentiment analysis has been the most significant topic in recent years. The goal of this study is to solve the sentiment polarity…

Computation and Language · Computer Science 2023-07-06 Fatema Tuz Zohra Anny , Oahidul Islam

Aspect and opinion terms extraction from review texts is one of the key tasks in aspect-based sentiment analysis. In order to extract aspect and opinion terms for Indonesian hotel reviews, we adapt double embeddings feature and attention…

Computation and Language · Computer Science 2019-08-20 Jordhy Fernando , Masayu Leylia Khodra , Ali Akbar Septiandri

Aspect-based sentiment analysis (ABSA) is an emerging fine-grained sentiment analysis task that aims to extract aspects, classify corresponding sentiment polarities and find opinions as the causes of sentiment. The latest research tends to…

Computation and Language · Computer Science 2021-09-20 Chengxi Li , Feiyu Gao , Jiajun Bu , Lu Xu , Xiang Chen , Yu Gu , Zirui Shao , Qi Zheng , Ningyu Zhang , Yongpan Wang , Zhi Yu

Question-answering plays an important role in e-commerce as it allows potential customers to actively seek crucial information about products or services to help their purchase decision making. Inspired by the recent success of machine…

Computation and Language · Computer Science 2019-05-07 Hu Xu , Bing Liu , Lei Shu , Philip S. Yu

Information Retrieval Systems have revolutionized the organization and extraction of Information. In recent years, mobile applications (apps) have become primary tools of collecting and disseminating information. However, limited research…

Information Retrieval · Computer Science 2019-04-16 Ahsaas Bajaj , Shubham Krishna , Mukund Rungta , Hemant Tiwari , Vanraj Vala

Sentiment classification is widely used for product reviews and in online social media such as forums, Twitter, and blogs. However, the problem of classifying the sentiment of user comments on news sites has not been addressed yet. News…

Computation and Language · Computer Science 2015-06-12 Prakhar Biyani , Cornelia Caragea , Narayan Bhamidipati

Mobile applications (apps) often suffer from failure nowadays. Developers usually pay more attention to the failure that is perceived by users and compromises the user experience. Existing approaches focus on mining large volume logs to…

Software Engineering · Computer Science 2021-03-25 Deyu Tian

Aspect Sentiment Triplet Extraction (ASTE) is the task of extracting triplets of aspect terms, their associated sentiments, and the opinion terms that provide evidence for the expressed sentiments. Previous approaches to ASTE usually…

Computation and Language · Computer Science 2021-08-16 Samson Yu Bai Jian , Tapas Nayak , Navonil Majumder , Soujanya Poria

Consumers are used to consulting posted reviews on the Internet before buying a product. But it's difficult to know the global opinion considering the important number of those reviews. Sentiment analysis afford detecting polarity…

Information Retrieval · Computer Science 2020-01-23 Patrice Bellot , Lerch Soëlie , Bruno Emmanuel , Murisasco Elisabeth

Aspect Term Extraction (ATE) detects opinionated aspect terms in sentences or text spans, with the end goal of performing aspect-based sentiment analysis. The small amount of available datasets for supervised ATE and the fact that they…

Computation and Language · Computer Science 2017-09-28 Athanasios Giannakopoulos , Diego Antognini , Claudiu Musat , Andreea Hossmann , Michael Baeriswyl

Opinion mining and Sentiment analysis have emerged as a field of study since the widespread of World Wide Web and internet. Opinion refers to extraction of those lines or phrase in the raw and huge data which express an opinion. Sentiment…

Information Retrieval · Computer Science 2014-01-14 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

Opinion mining from customer reviews has become pervasive in recent years. Sentences in reviews, however, are usually classified independently, even though they form part of a review's argumentative structure. Intuitively, sentences in a…

Computation and Language · Computer Science 2016-09-12 Sebastian Ruder , Parsa Ghaffari , John G. Breslin

Mobile applications have become an inseparable part of people's daily life. Nonetheless, the market competition is extremely fierce, and apps lacking recognition among most users are susceptible to market elimination. To this end,…

Software Engineering · Computer Science 2023-11-28 Shiqi Duan , Jianxun Liu , Yong Xiao , Xiangping Zhang

A sentence may express sentiments on multiple aspects. When these aspects are associated with different sentiment polarities, a model's accuracy is often adversely affected. We observe that multiple aspects in such hard sentences are mostly…

Computation and Language · Computer Science 2022-02-08 Ting Lin , Aixin Sun , Yequan Wang

In sentiment analysis, the polarities of the opinions expressed on an object/feature are determined to assess the sentiment of a sentence or document whether it is positive/negative/neutral. Naturally, the object/feature is a noun…

Computation and Language · Computer Science 2016-07-15 K Paramesha , K C Ravishankar

Manually extracting relevant aspects and opinions from large volumes of user-generated text is a time-consuming process. Summaries, on the other hand, help readers with limited time budgets to quickly consume the key ideas from the data.…

Information Retrieval · Computer Science 2020-06-11 Rajdeep Mukherjee , Hari Chandana Peruri , Uppada Vishnu , Pawan Goyal , Sourangshu Bhattacharya , Niloy Ganguly

Computational Argumentation in general and Argument Mining in particular are important research fields. In previous works, many of the challenges to automatically extract and to some degree reason over natural language arguments were…

Computation and Language · Computer Science 2020-11-03 Dietrich Trautmann