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App store analysis has become an important discipline in recent software engineering research. It empirically studies apps using information mined from their distribution platforms. Information provided by users, such as app reviews, are of…

Software Engineering · Computer Science 2017-03-08 Daniel Martens , Timo Johann

Sentiment analysis is one of the fastest spreading research areas in computer science, making it challenging to keep track of all the activities in the area. We present a customer feedback reviews on product, where we utilize opinion…

Computation and Language · Computer Science 2020-07-07 Antony Samuels , John Mcgonical

Todays world is a world of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business deals can be done with the help of this technology. People spent their most of the times on surfing…

Computation and Language · Computer Science 2014-06-17 Richa Sharma , Shweta Nigam , Rekha Jain

Reviews of products or services on Internet marketplace websites contain a rich amount of information. Users often wish to survey reviews or review snippets from the perspective of a certain aspect, which has resulted in a large body of…

Computation and Language · Computer Science 2020-06-05 Christopher Mitcheltree , Skyler Wharton , Avneesh Saluja

Opinion mining is the branch of computation that deals with opinions, appraisals, attitudes, and emotions of people and their different aspects. This field has attracted substantial research interest in recent years. Aspect-level (called…

Computation and Language · Computer Science 2022-12-29 Subhasis Dasgupta , Jaydip Sen

Enterprises are always on the lookout for tools that analyze end-users perspectives on their products. In particular, app reviews have been assessed as useful for guiding improvement efforts and software evolution, however, developers find…

Software Engineering · Computer Science 2019-07-25 Saurabh Malgaonkar , Chan Won Lee , Sherlock A. Licorish , Bastin Tony Roy Savarimuthu , Amjed Tahir

One of the key tasks of sentiment analysis of product reviews is to extract product aspects or features that users have expressed opinions on. In this work, we focus on using supervised sequence labeling as the base approach to performing…

Computation and Language · Computer Science 2016-12-26 Lei Shu , Bing Liu , Hu Xu , Annice Kim

Opinion mining plays a vital role in analysing user feedback and extracting insights from textual data. While most research focuses on sentiment polarity (e.g., positive, negative, neutral), fine-grained emotion classification in app…

Information Retrieval · Computer Science 2025-11-20 Quim Motger , Marc Oriol , Max Tiessler , Xavier Franch , Jordi Marco

Sentiment analysis can be regarded as a relation extraction problem in which the sentiment of some opinion holder towards a certain aspect of a product, theme or event needs to be extracted. We present a novel neural architecture for…

Computation and Language · Computer Science 2017-09-20 Soufian Jebbara , Philipp Cimiano

The problem of aspect-based sentiment analysis deals with classifying sentiments (negative, neutral, positive) for a given aspect in a sentence. A traditional sentiment classification task involves treating the entire sentence as a text…

Computation and Language · Computer Science 2018-05-08 Amlaan Bhoi , Sandeep Joshi

Aspect-based sentiment analysis has gained significant attention in recent years due to its ability to provide fine-grained insights for sentiment expressions related to specific features of entities. An important component of aspect-based…

Computation and Language · Computer Science 2025-03-06 Ali Erkan , Tunga Güngör

Text is the main method of communicating information in the digital age. Messages, blogs, news articles, reviews, and opinionated information abound on the Internet. People commonly purchase products online and post their opinions about…

Computation and Language · Computer Science 2014-04-09 Amani K Samha , Yuefeng Li , Jinglan Zhang

The World Wide Web holds a wealth of information in the form of unstructured texts such as customer reviews for products, events and more. By extracting and analyzing the expressed opinions in customer reviews in a fine-grained way,…

Computation and Language · Computer Science 2017-09-20 Soufian Jebbara , Philipp Cimiano

App stores are highly competitive markets, sometimes offering dozens of apps for a single use case. Unexpected app changes such as a feature removal might incite even loyal users to explore alternative apps. Sentiment analysis tools can…

Software Engineering · Computer Science 2019-06-18 Daniel Martens , Walid Maalej

Recent studies showed that the dialogs between app developers and app users on app stores are important to increase user satisfaction and app's overall ratings. However, the large volume of reviews and the limitation of resources discourage…

Software Engineering · Computer Science 2019-08-29 Phong Minh Vu , Tam The Nguyen , Tung Thanh Nguyen

Aspect based sentiment analysis, predicting sentiment polarity of given aspects, has drawn extensive attention. Previous attention-based models emphasize using aspect semantics to help extract opinion features for classification. However,…

Computation and Language · Computer Science 2021-04-13 Lu Xu , Lidong Bing , Wei Lu , Fei Huang

Mobile apps are one of the building blocks of the mobile digital economy. A differentiating feature of mobile apps to traditional enterprise software is online reviews, which are available on app marketplaces and represent a valuable source…

Applications · Statistics 2018-02-20 Shawn Mankad , Shengli Hu , Anandasivam Gopal

Opinion Mining and Sentiment Analysis is a process of identifying opinions in large unstructured/structured data and then analysing polarity of those opinions. Opinion mining and sentiment analysis have found vast application in analysing…

Information Retrieval · Computer Science 2014-05-30 Deepali Virmani , Vikrant Malhotra , Ridhi Tyagi

Aspect Term Extraction (ATE), a key sub-task in Aspect-Based Sentiment Analysis, aims to extract explicit aspect expressions from online user reviews. We present a new framework for tackling ATE. It can exploit two useful clues, namely…

Computation and Language · Computer Science 2018-05-03 Xin Li , Lidong Bing , Piji Li , Wai Lam , Zhimou Yang

This paper fills a gap in aspect-based sentiment analysis and aims to present a new method for preparing and analysing texts concerning opinion and generating user-friendly descriptive reports in natural language. We present a comprehensive…

Computation and Language · Computer Science 2017-09-15 Łukasz Augustyniak , Krzysztof Rajda , Tomasz Kajdanowicz
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