Related papers: Aspect Extraction and Sentiment Classification of …
People usually seek out varied information to deal with their health problems. However, the large volume of information available may present challenges for the public to distinguish good from suboptimal advice. How to ensure the right…
Mobile app stores produce a tremendous amount of data in the form of user reviews, which is a huge source of user requirements and sentiments; such reviews allow app developers to proactively address issues in their apps. However, only a…
User-provided multi-aspect evaluations manifest users' detailed feedback on the recommended items and enable fine-grained understanding of their preferences. Extensive studies have shown that modeling such data greatly improves the…
A massive amount of reviews are generated daily from various platforms. It is impossible for people to read through tons of reviews and to obtain useful information. Automatic summarizing customer reviews thus is important for identifying…
Textual explanations have proved to help improve user satisfaction on machine-made recommendations. However, current mainstream solutions loosely connect the learning of explanation with the learning of recommendation: for example, they are…
In todays digital landscape, end-user feedback plays a crucial role in the evolution of software applications, particularly in addressing issues that hinder user experience. While much research has focused on high-rated applications,…
The increasing attraction of mobile apps has inspired researchers to analyze apps from different perspectives. As with any software product, apps have different attributes such as size, content maturity, rating, category, or number of…
Aspect-category sentiment analysis (ACSA) aims to predict sentiment polarities of sentences with respect to given aspect categories. To detect the sentiment toward a particular aspect category in a sentence, most previous methods first…
User reviews of mobile apps provide a communication channel for developers to perceive user satisfaction. Many app features that users have problems with are usually expressed by key phrases such as "upload pictures", which could be buried…
Utilizing review information to enhance recommendation, the de facto review-involved recommender systems, have received increasing interests over the past few years. Thereinto, one advanced branch is to extract salient aspects from textual…
This research set out to identify and structure from online reviews the words and expressions related to customers' likes and dislikes to guide product development. Previous methods were mainly focused on product features. However,…
Customer reviews represent a very rich data source from which we can extract very valuable information about different online shopping experiences. The amount of the collected data may be very large especially for trendy items (products,…
Software testing is an important phase in the software development life-cycle because it helps in identifying bugs in a software system before it is shipped into the hand of its end users. There are numerous studies on how developers test…
While smart mobile health apps that adapt to users' progressive individual needs are proliferating, many of them struggle to fulfill their promises due to an inferior user experience. Understanding the concerns of real-world users related…
Past work that improves document-level sentiment analysis by encoding user and product information has been limited to considering only the text of the current review. We investigate incorporating additional review text available at the…
The state-of-the-art Aspect-based Sentiment Analysis (ABSA) approaches are mainly based on either detecting aspect terms and their corresponding sentiment polarities, or co-extracting aspect and opinion terms. However, the extraction of…
Recent years have brought a significant growth in the volume of research in sentiment analysis, mostly on highly subjective text types (movie or product reviews). The main difference these texts have with news articles is that their target…
Aspect-level sentiment classification aims to identify the sentiment expressed towards some aspects given context sentences. In this paper, we introduce an attention-over-attention (AOA) neural network for aspect level sentiment…
Extracting aspect-polarity pairs from texts is an important task of fine-grained sentiment analysis. While the existing approaches to this task have gained many progresses, they are limited at capturing relationships among aspect-polarity…
Aspect-based sentiment analysis of review texts is of great value for understanding user feedback in a fine-grained manner. It has in general two sub-tasks: (i) extracting aspects from each review, and (ii) classifying aspect-based reviews…