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Related papers: Ethical Challenges in Data-Driven Dialogue Systems

200 papers

The transition of Artificial Intelligence (AI) from a lab-based science to live human contexts brings into sharp focus many historic, socio-cultural biases, inequalities, and moral dilemmas. Many questions that have been raised regarding…

Computers and Society · Computer Science 2024-06-19 Kaska Porayska-Pomsta , Wayne Holmes , Selena Nemorin

Human-nonhuman sound interaction and technologies aim to bridge the gap of inter-species communication. While they emerge from attempts to understand and communicate with nonhumans, they also raise questions on the ethics of nonhuman data…

Human-Computer Interaction · Computer Science 2024-08-21 Petra Jääskeläinen , Elin Kanhov

Knowledge-grounded dialogue systems are intended to convey information that is based on evidence provided in a given source text. We discuss the challenges of training a generative neural dialogue model for such systems that is controlled…

Computation and Language · Computer Science 2021-07-16 Hannah Rashkin , David Reitter , Gaurav Singh Tomar , Dipanjan Das

This paper comprehensively explores the ethical challenges arising from security threats to Large Language Models (LLMs). These intricate digital repositories are increasingly integrated into our daily lives, making them prime targets for…

Cryptography and Security · Computer Science 2024-07-11 Ashutosh Kumar , Shiv Vignesh Murthy , Sagarika Singh , Swathy Ragupathy

Technological systems increasingly mediate human information exchange, spanning interactions among humans as well as between humans and artificial agents. The unprecedented scale and reliance on information disseminated through these…

There is a resurgent interest in developing intelligent open-domain dialog systems due to the availability of large amounts of conversational data and the recent progress on neural approaches to conversational AI. Unlike traditional…

Computation and Language · Computer Science 2020-03-02 Minlie Huang , Xiaoyan Zhu , Jianfeng Gao

Information has exploded on the Internet and mobile with the advent of the big data era. In particular, recommendation systems are widely used to help consumers who struggle to select the best products among such a large amount of…

Information Retrieval · Computer Science 2022-10-17 Mirae Kim , Simon Woo

Intelligent dialogue systems are increasingly deployed in emotionally and ethically sensitive settings, where failures in either emotional attunement or ethical judgment can cause significant harm. Existing dialogue models typically address…

Computation and Language · Computer Science 2026-04-13 Jiawen Deng , Wei Li , Wentao Zhang , Ziyun Jiao , Fuji Ren

Several high-profile events, such as the mass testing of emotion recognition systems on vulnerable sub-populations and using question answering systems to make moral judgments, have highlighted how technology will often lead to more adverse…

Artificial Intelligence · Computer Science 2022-03-22 Saif M. Mohammad

Spoken dialogue systems allow humans to interact with machines using natural speech. As such, they have many benefits. By using speech as the primary communication medium, a computer interface can facilitate swift, human-like acquisition of…

Computation and Language · Computer Science 2016-09-12 Milica Gasic , Nikola Mrksic , Lina M. Rojas-Barahona , Pei-Hao Su , Stefan Ultes , David Vandyke , Tsung-Hsien Wen , Steve Young

As Generative AI systems increasingly engage in long-term, personal, and relational interactions, human-AI engagements are becoming significantly complex, making them more challenging to understand and govern. These Interactive AI systems…

Computers and Society · Computer Science 2025-08-26 Yulu Pi , Cagatay Turkay , Daniel Bogiatzis-Gibbons

Dialogue Systems are tools designed for various practical purposes concerning human-machine interaction. These systems should be built on ethical foundations because their behavior may heavily influence a user (think especially about…

Artificial Intelligence · Computer Science 2021-09-20 Abeer Dyoub , Stefania Costantini , Ivan Letteri , Francesca A. Lisi

In recent years, data science has become an indispensable part of our society. Over time, we have become reliant on this technology because of its opportunity to gain value and new insights from data in any field - business, socializing,…

Computers and Society · Computer Science 2020-10-28 Dinh-An Ho , Oya Beyan

Large Language Models (LLMs) are advancing quickly and impacting people's lives for better or worse. In higher education, concerns have emerged such as students' misuse of LLMs and degraded education outcomes. To unpack the ethical concerns…

This paper explores the growing presence of emotionally responsive artificial intelligence through a critical and interdisciplinary lens. Bringing together the voices of early-career researchers from multiple fields, it explores how AI…

This review gives an extensive overview of evaluation methods for task-oriented dialogue systems, paying special attention to practical applications of dialogue systems, for example for customer service. The review (1) provides an overview…

Computation and Language · Computer Science 2024-04-09 Anouck Braggaar , Christine Liebrecht , Emiel van Miltenburg , Emiel Krahmer

This chapter addresses emergent ethical issues in producing, using, curating, and providing services for open data. Our goal is to provide an introduction to how ethical topics in open data manifest in practical dilemmas for scholarly…

Computers and Society · Computer Science 2022-05-24 Nic Weber , Brandon Locke

The development of Open-Domain Dialogue Systems (ODS)is a trending topic due to the large number of research challenges, large societal and business impact, and advances in the underlying technology. However, the development of these kinds…

Computation and Language · Computer Science 2021-12-28 Chen Zhang , João Sedoc , Luis Fernando D'Haro , Rafael Banchs , Alexander Rudnicky

There is a growing need for data-driven research efforts on how the public perceives the ethical, moral, and legal issues of autonomous AI systems. The current debate on the responsibility gap posed by these systems is one such example.…

Computers and Society · Computer Science 2021-01-18 Gabriel Lima , Meeyoung Cha

Advances in machine learning (ML) technologies have greatly improved Artificial Intelligence (AI) systems. As a result, AI systems have become ubiquitous, with their application prevalent in virtually all sectors. However, AI systems have…