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Related papers: Ethical Challenges in Data-Driven Dialogue Systems

200 papers

Given the fast rise of increasingly autonomous artificial agents and robots, a key acceptability criterion will be the possible moral implications of their actions. In particular, intelligent persuasive systems (systems designed to…

Computers and Society · Computer Science 2014-04-16 Marco Guerini , Fabio Pianesi , Oliviero Stock

The past decade has observed a significant advancement in AI with deep learning-based models being deployed in diverse scenarios, including safety-critical applications. As these AI systems become deeply embedded in our societal…

Computers and Society · Computer Science 2025-11-06 Dave Mbiazi , Meghana Bhange , Maryam Babaei , Ivaxi Sheth , Patrik Kenfack , Samira Ebrahimi Kahou

Dialogue systems capable of social influence such as persuasion, negotiation, and therapy, are essential for extending the use of technology to numerous realistic scenarios. However, existing research primarily focuses on either…

Computation and Language · Computer Science 2023-01-26 Kushal Chawla , Weiyan Shi , Jingwen Zhang , Gale Lucas , Zhou Yu , Jonathan Gratch

Due to the significance and value in human-computer interaction and natural language processing, task-oriented dialog systems are attracting more and more attention in both academic and industrial communities. In this paper, we survey…

Computation and Language · Computer Science 2020-06-24 Zheng Zhang , Ryuichi Takanobu , Qi Zhu , Minlie Huang , Xiaoyan Zhu

Recent studies have demonstrated that large language models (LLMs) have ethical-related problems such as social biases, lack of moral reasoning, and generation of offensive content. The existing evaluation metrics and methods to address…

Computation and Language · Computer Science 2024-02-23 Masahiro Kaneko , Danushka Bollegala , Timothy Baldwin

In open-domain conversational systems, it is important but challenging to leverage background knowledge. We can use the incorporation of knowledge to make the generation of dialogue controllable, and can generate more diverse sentences that…

Artificial Intelligence · Computer Science 2021-05-06 Cheng Luo , Dayiheng Liu , Chanjuan Li , Li Lu , Jiancheng Lv

In recent years, we have witnessed a marked development and growth in Artificial Intelligence. The growth of the data volume generated by sensors and machines, combined with the information flow resulting from the user actions on the…

Computers and Society · Computer Science 2024-12-03 Martim Veiga , Carlos J. Costa

The ability of a machine to communicate with humans has long been associated with the general success of AI. This dates back to Alan Turing's epoch-making work in the early 1950s, which proposes that a machine's intelligence can be tested…

Computation and Language · Computer Science 2020-02-03 Jiwei Li

Dialogue safety problems severely limit the real-world deployment of neural conversational models and have attracted great research interests recently. However, dialogue safety problems remain under-defined and the corresponding dataset is…

Computation and Language · Computer Science 2022-04-05 Hao Sun , Guangxuan Xu , Jiawen Deng , Jiale Cheng , Chujie Zheng , Hao Zhou , Nanyun Peng , Xiaoyan Zhu , Minlie Huang

Self-adaptive systems increasingly operate in close interaction with humans, often sharing the same physical or virtual environments and making decisions with ethical implications at runtime. Current approaches typically encode ethics as…

Software Engineering · Computer Science 2026-02-20 Marco Autili , Gianluca Filippone , Mashal Afzal Memon , Patrizio Pelliccione

Dialogue systems, also called chatbots, are now used in a wide range of applications. However, they still have some major weaknesses. One key weakness is that they are typically trained from manually-labeled data and/or written with…

Computation and Language · Computer Science 2021-02-25 Bing Liu , Sahisnu Mazumder

Introduction. AI Ethics is framed distinctly across actors and stakeholder groups. We report results from a case study of OpenAI analysing ethical AI discourse. Method. Research addressed: How has OpenAI's public discourse leveraged…

Computers and Society · Computer Science 2026-01-26 Melissa Wilfley , Mengting Ai , Madelyn Rose Sanfilippo

Machine behavior that is based on learning algorithms can be significantly influenced by the exposure to data of different qualities. Up to now, those qualities are solely measured in technical terms, but not in ethical ones, despite the…

Computers and Society · Computer Science 2021-09-29 Thilo Hagendorff

Artificial Intelligence (AI) is an effective science which employs strong enough approaches, methods, and techniques to solve unsolvable real world based problems. Because of its unstoppable rise towards the future, there are also some…

Artificial Intelligence · Computer Science 2017-06-12 Alice Pavaloiu , Utku Kose

Dialog systems research has primarily been focused around two main types of applications - task-oriented dialog systems that learn to use clarification to aid in understanding a goal, and open-ended dialog systems that are expected to carry…

Computation and Language · Computer Science 2020-06-29 Aishwarya Padmakumar , Raymond J. Mooney

While large neural-based conversational models have become increasingly proficient dialogue agents, recent work has highlighted safety issues with these systems. For example, these systems can be goaded into generating toxic content, which…

Computation and Language · Computer Science 2023-10-24 Nicholas Meade , Spandana Gella , Devamanyu Hazarika , Prakhar Gupta , Di Jin , Siva Reddy , Yang Liu , Dilek Hakkani-Tür

The era of pervasive computing has resulted in countless devices that continuously monitor users and their environment, generating an abundance of user behavioural data. Such data may support improving the quality of service, but may also…

Computers and Society · Computer Science 2020-02-14 Abhishek Kumar , Tristan Braud , Sasu Tarkoma , Pan Hui

From the earliest experiments in the 20th century to the utilization of large language models and transformers, dialogue systems research has continued to evolve, playing crucial roles in numerous fields. This paper offers a comprehensive…

Computation and Language · Computer Science 2023-05-29 William Tholke

Dialogue systems play an increasingly important role in various aspects of our daily life. It is evident from recent research that dialogue systems trained on human conversation data are biased. In particular, they can produce responses…

Computation and Language · Computer Science 2020-11-03 Haochen Liu , Wentao Wang , Yiqi Wang , Hui Liu , Zitao Liu , Jiliang Tang

In recent years, the games industry has made a major move towards data-driven development, using data analytics and player modeling to inform design decisions. Data-driven techniques are beneficial as they allow for the study of player…

Human-Computer Interaction · Computer Science 2020-06-22 Magy Seif El-Nasr , Erica Kleinman