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Reducing user attrition, i.e. churn, is a broad challenge faced by several industries. In mobile social games, decreasing churn is decisive to increase player retention and rise revenues. Churn prediction models allow to understand player…

Machine Learning · Statistics 2017-10-09 África Periáñez , Alain Saas , Anna Guitart , Colin Magne

In subscription-based businesses, the churn rate refers to the percentage of customers who discontinue their subscriptions within a given time period. Particularly, in the mobile games industry, the churn rate is often pronounced due to the…

Machine Learning · Computer Science 2021-04-13 Kihoon Jang , Junwhan Kim , Byunggu Yu

In the free online game industry, churn prediction is an important research topic. Reducing the churn rate of a game significantly helps with the success of the game. Churn prediction helps a game operator identify possible churning players…

Human-Computer Interaction · Computer Science 2019-12-30 Wanshan Yang , Ting Huang , Junlin Zeng , Lijun Chen , Shivakant Mishra , Youjian , Liu

Mobile gaming has emerged as a promising market with billion-dollar revenues. A variety of mobile game platforms and services have been developed around the world. One critical challenge for these platforms and services is to understand…

Machine Learning · Computer Science 2018-10-12 Xi Liu , Muhe Xie , Xidao Wen , Rui Chen , Yong Ge , Nick Duffield , Na Wang

As mobile devices become more and more popular, mobile gaming has emerged as a promising market with billion-dollar revenues. A variety of mobile game platforms and services have been developed around the world. A critical challenge for…

Machine Learning · Computer Science 2019-01-21 Xi Liu , Muhe Xie , Xidao Wen , Rui Chen , Yong Ge , Nick Duffield , Na Wang

As video games attract more and more players, the major challenge for game studios is to retain them. We present a deep behavioral analysis of churn (game abandonment) and what we called "purchase churn" (the transition from paying to…

Machine Learning · Statistics 2020-03-10 Anna Guitart , Ana Fernández del Río , África Periáñez

Data-driven approaches which aim to identify and predict player engagement are becoming increasingly popular in games industry contexts. This is due to the growing practice of tracking and storing large volumes of in-game telemetries…

Machine Learning · Computer Science 2019-08-22 Valerio Bonometti , Charles Ringer , Mark Hall , Alex R. Wade , Anders Drachen

In freemium games, the revenue from a player comes from the in-app purchases made and the advertisement to which that player is exposed. The longer a player is playing the game, the higher will be the chances that he or she will generate a…

Artificial Intelligence · Computer Science 2022-09-08 Jeppe Theiss Kristensen , Paolo Burelli

User churn, characterized by customers ending their relationship with a business, has profound economic consequences across various Business-to-Customer scenarios. For numerous system-to-user actions, such as promotional discounts and…

Machine Learning · Computer Science 2023-09-27 Shamik Bhattacharjee , Utkarsh Thukral , Nilesh Patil

Predicting and improving player retention is crucial to the success of mobile Free-to-Play games. This paper explores the problem of rapid retention prediction in this context. Heuristic modeling approaches are introduced as a way of…

For sustainable growth and profitability, online game companies are constantly carrying out various events to attract new game users, to maximize return users, and to minimize churn users in online games. Because minimizing churn users is…

Human-Computer Interaction · Computer Science 2019-09-25 Kyoung Ho Kim , Huy Kang Kim

In this paper, I present churn prediction techniques that have been released so far. Churn prediction is used in the fields of Internet services, games, insurance, and management. However, since it has been used intensively to increase the…

Machine Learning · Computer Science 2020-12-03 Jaehuyn Ahn

Understanding player behavior is fundamental in game data science. Video games evolve as players interact with the game, so being able to foresee player experience would help to ensure a successful game development. In particular, game…

Machine Learning · Statistics 2018-12-10 Anna Guitart , Pei Pei Chen , Paul Bertens , África Periáñez

In business retention, churn prevention has always been a major concern. This work contributes to this domain by formalizing the problem of churn prediction in the context of online gambling as a binary classification task. We also propose…

Machine Learning · Computer Science 2022-01-10 Florian Merchie , Damien Ernst

Churn prediction, or the task of identifying customers who are likely to discontinue use of a service, is an important and lucrative concern of firms in many different industries. As these firms collect an increasing amount of large-scale,…

Machine Learning · Computer Science 2015-12-22 Muhammad R. Khan , Johua Manoj , Anikate Singh , Joshua Blumenstock

This is the web based application, here we analysis the network traffic which occurs when the player plays an online game. Here we are going to trace the current position of the player to rectify the traffic while playing the game. There…

Networking and Internet Architecture · Computer Science 2012-08-21 MD Sirajul Huque , C Surekha , A Kishore Kumar , Sri Latha

The classification of time series data is a challenge common to all data-driven fields. However, there is no agreement about which are the most efficient techniques to group unlabeled time-ordered data. This is because a successful…

Machine Learning · Statistics 2017-10-09 Alain Saas , Anna Guitart , África Periáñez

Game companies avoid sharing their game data with external researchers. Only a few research groups have been granted limited access to game data so far. The reluctance of these companies to make data publicly available limits the wide use…

To which degree can abstract gameplay metrics capture the player experience in a general fashion within a game genre? In this comprehensive study we address this question across three different videogame genres: racing, shooter, and…

Human-Computer Interaction · Computer Science 2021-10-05 David Melhart , Antonios Liapis , Georgios N. Yannakakis

Mobile games are extremely popular and engage millions of people every day. Even if they are often quite simple, their development features a high degree of difficulty and requires close attention to both achieve a high satisfaction from…

Computers and Society · Computer Science 2017-03-14 Daniele Grassi , Giacomo Barigazzi , Giacomo Cabri
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