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It is widely acknowledged by researchers and practitioners that software development methodologies are generally adapted to suit specific project contexts. Research into practices-as-implemented has been fragmented and has tended to focus…
User interaction (UI) logs are high-resolution event logs that record low-level activities performed by a user during the execution of a task in an information system. Each event in a UI log corresponds to a single interaction between the…
The diversification of information access systems, from RAG to autonomous agents, creates a critical need for comparative user studies. However, the technical overhead to deploy and manage these distinct systems is a major barrier. We…
Usability testing has long been a core interest of HCI research and forms a key element of industry practice. Yet our knowledge of it harbours striking absences. There are few, if any detailed accounts of the contingent, material ways in…
Context: In regulated domains like automotive, release planning is a complex process. The agreement between traditional product development processes for hardware as well as mechanic systems and agile development approaches for software…
Context/Background: process and practice adoption is a key element in modern software process improvement initiatives, and many of them fail. Goal: this paper presents a preliminary version of a usability model for software development…
Essential functionality in the ICT (Information and Communication Technology) space draws from standards such as HTTP (IETF RFC 2616, Bluetooth (IEEE 802.15) and various telecommunication standards (4G, 5G). They have fuelled rapid growth…
Quality managers, change agents and researchers are often troubled in defining and demonstrating the level of success achieved in software process improvement (SPI) initiatives. So far, there exist only few frameworks for identifying the…
Usability and user experience (UX) issues are often not well emphasized and addressed in open source software (OSS) development. There is an imperative need for supporting OSS communities to collaboratively identify, understand, and fix UX…
Virtual agents are commonly used in physical activity interventions to support behavior change, often taking the role of coaches that deliver encouragement and feedback. While effective for compliance, this role typically lacks relational…
Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent.…
The combination of Visual Guidance and Extended Reality (XR) technology holds the potential to greatly improve the performance of human workforces in numerous areas, particularly industrial environments. Focusing on virtual assembly tasks…
This chapter focuses on the intersection of user experience (UX) and wellbeing in the context of content moderation. Human content moderators play a key role in protecting end users from harm by detecting, evaluating, and addressing content…
Whenever an architect or a team of architects begins an architectural design, there are certain goals set to achieve. There are many factors involved in setting up goals for the architecture design such as type of the project, end user…
Requirements Engineering (RE)-related activities require high collaboration between various roles in software engineering (SE), such as requirements engineers, stakeholders, developers, etc. Their demographics, views, understanding of…
Given that experience is a pivotal dimension of learning processes in the field of leadership, the ongoing and unresolved issue is how such experiential moments could be provided when developing leadership skills and competencies.…
It has been ten years since the term ''Immersive Analytics'' (IA) was coined and research interest in the topic remains strong. Researchers in this field have produced practical and conceptual knowledge concerning the use of emerging…
The rapid evolution of wearable technology marks a transformative phase in human-computer interaction, seamlessly integrating digital functionality into daily life. This paper explores the historical trajectory, current advancements, and…
Despite AI tools becoming more prevalent and applicable to a variety of workplaces, workers consistently report uncertainty about where AI applies, what problems it can help solve, and how it fits into real workflows. In other words, there…
The widespread adoption of Artificial Intelligence (AI) technologies in the public and private sectors has resulted in them significantly impacting the lives of people in new and unexpected ways. In this context, it becomes important to…