Related papers: Stakeholder Involvement: A Success Factor for Achi…
Usability testing is a fundamental research method that user experience (UX) researchers use to evaluate and iterate their new designs. But what about evaluating and iterating the usability testing study design itself? Recent advances in…
Artificial intelligence systems increasingly operate in decision-critical environments where probabilistic outputs and Human-in-the-Loop (HITL) interactions reshape user engagement. Traditional user experience (UX) frameworks, designed for…
Participatory design has emerged as a popular approach to foreground ethical considerations in social robots by incorporating anticipated users and stakeholders as designers. Here we draw attention to the ethics of participatory design as a…
Motivations: Recent research has emerged on generally how to improve AI product user experiences, but relatively little is known about an AI product's inclusivity. For example, what kinds of users does it support well, and who does it leave…
Decision support tools enable improved decision-making for challenging decision problems by empowering stakeholders to process, analyze, visualize, and otherwise make sense of a variety of key factors. Their intentional design is a critical…
The increasing integration of AI-powered tools into expert workflows, such as medicine, law, and finance, raises a critical question: how does AI involvement influence a user's trust in the human expert, the AI system, and their…
As artificial intelligence (AI) tools become increasingly embedded in software development workflows, questions persist about their true impact on developer productivity and experience. This paper presents findings from a mixed-methods…
Despite the popularity of Agile software development, achieving consistent project success remains challenging. This systematic literature review identifies critical success factors (CSFs) in Agile projects by analyzing 53 primary studies.…
Recent advances have enabled general computer-use agents that interpret screens and execute grounded actions from human instructions, yet they still struggle to generalize to unseen and evolving interfaces. While improving agent capability…
Stakeholder-based ethics analysis is now a formal requirement for submissions to top cybersecurity research venues. This requirement reflects a growing consensus that cybersecurity researchers must go beyond providing capabilities to…
This research aims to design and develop a new requirements prioritization approach for analyzing and prioritizing stakeholders requirements which are mentioned in the feedback for software products. This paper presents a PhD research…
Requirements engineering for aged-care digital health must account for human aspects, because requirement priorities are shaped not only by technical functionality but also by stakeholders' health conditions, socioeconomics, and lived…
The rise of information technology has transformed the business landscape, with organizations increasingly relying on information systems to collect and store vast amounts of data. To stay competitive, businesses must harness this data to…
Research has highlighted the valuable contributions of autistic individuals in the Information and Communication Technology (ICT) sector, particularly in areas such as software development, testing, and cybersecurity. Their strengths in…
User interface personalization enhances digital efficiency, usability, and accessibility. However, in user-driven setups, limited support for identifying and evaluating worthwhile opportunities often leads to underuse. We explore a…
Divergent thinking activities, like research and ideation, are key drivers of innovation in UI/UX design. Existing research has explored AI's role in automating design tasks, but leaves a critical gap in understanding how AI specifically…
Empathy is widely used in many disciplines such as philosophy, sociology, psychology, health care. Ability to empathise with software end-users seems to be a vital skill software developers should possess. This is because engineering…
Today millions of mobile apps are downloaded and used all over the world. Guidelines and best practices on how to design and develop mobile apps are being periodically released, mainly by mobile platform vendors and researchers. They cover…
Robotic wheelchairs (RWs) offer significant potential to enhance autonomy and participation for people with mobility impairments, yet many systems have failed to achieve sustained real-world adoption. This narrative literature review…
The agile approach uses continuous delivery, instead of distinct procedure, to work closer with customers and to respond faster requirement changes. All of these are against the traditional plan driven approach. Due to agile method's…