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Related papers: Dial One for Scam: A Large-Scale Analysis of Techn…

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Large Language Models (LLMs) have gained prominence in various applications, including security. This paper explores the utility of LLMs in scam detection, a critical aspect of cybersecurity. Unlike traditional applications, we propose a…

Cryptography and Security · Computer Science 2024-02-06 Liming Jiang

Context: User assistance is generally defined as the guided assistance to a user of a software system in order to help accomplish tasks and enhance user experience. Automated user assistance systems are equipped with online help system that…

Human-Computer Interaction · Computer Science 2020-03-13 Murat Acar , Bedir Tekinerdogan

In recent years, technology has advanced considerably with the introduction of many systems including advanced robotics, big data analytics, cloud computing, machine learning and many more. The opportunities to exploit the yet to come…

Cryptography and Security · Computer Science 2023-11-21 Sam Wen Ping , Jeffrey Cheok Jun Wah , Lee Wen Jie , Jeremy Bong Yong Han , Saira Muzafar

End users of remote computing systems are frequently not aware of basic ways in which they could enhance protection against cyber-threats and attacks. In this paper, we discuss specific techniques to help and train users to improve…

Cryptography and Security · Computer Science 2023-12-04 Marcelo Ponce , Ramses van Zon

Social engineers attempt to manipulate users into undertaking actions such as downloading malware by clicking links or providing access to money or sensitive information. Natural language processing, computational sociolinguistics, and…

Information hiding techniques are increasingly utilized by the current malware to hide its existence and communication attempts. In this paper we highlight this new trend by reviewing the most notable examples of malicious software that…

Cryptography and Security · Computer Science 2018-04-10 Wojciech Mazurczyk , Luca Caviglione

Phishing is one of the most severe cyber-attacks where researchers are interested to find a solution. In phishing, attackers lure end-users and steal their personal in-formation. To minimize the damage caused by phishing must be detected as…

Cryptography and Security · Computer Science 2021-04-07 P. Kalaharsha , B. M. Mehtre

With the widespread use of social media, organizations, and individuals use these platforms to raise funds and support causes. Unfortunately, this has led to the rise of scammers in soliciting fraudulent donations. In this study, we conduct…

Cryptography and Security · Computer Science 2024-12-23 Bhupendra Acharya , Dario Lazzaro , Antonio Emanuele Cinà , Thorsten Holz

Phishing attacks through text, also known as smishing, are a prevalent type of social engineering tactic in which attackers impersonate brands to deceive victims into providing personal information and/or money. While smishing awareness and…

Dark patterns are user interface design choices that benefit an online service by coercing, steering, or deceiving users into making unintended and potentially harmful decisions. We present automated techniques that enable experts to…

Human-Computer Interaction · Computer Science 2019-09-23 Arunesh Mathur , Gunes Acar , Michael J. Friedman , Elena Lucherini , Jonathan Mayer , Marshini Chetty , Arvind Narayanan

Phishing is an online identity theft technique where attackers steal users personal information, leading to financial losses for individuals and organizations. With the increasing adoption of smartphones, which provide functionalities…

Cryptography and Security · Computer Science 2025-01-03 Diksha Goel

Research software (also called scientific software) is essential for advancing scientific endeavours. Research software encapsulates complex algorithms and domain-specific knowledge and is a fundamental component of all science. A pervasive…

Software Engineering · Computer Science 2026-03-24 Neil A. Ernst , Ahmed Musa Awon , Swapnil Hingmire , Ze Shi Li

Today, many different types of scams can be found on the internet. Online criminals are always finding new creative ways to trick internet users, be it in the form of lottery scams, downloading scam apps for smartphones or fake gambling…

Cryptography and Security · Computer Science 2020-04-07 Tobias Dam , Lukas Daniel Klausner , Sebastian Schrittwieser

Software systems are ubiquitous, and their use is ingrained in our everyday lives. They enable us to get in touch with people quickly and easily, support us in gathering information, and help us perform our daily tasks. In return, we…

Software Engineering · Computer Science 2022-10-27 Wasja Brunotte , Alexander Specht , Larissa Chazette , Kurt Schneider

Online advertising is currently the greatest source of revenue for many Internet giants. The increased number of specialized websites and modern profiling techniques, have all contributed to an explosion of the income of ad brokers from…

Cryptography and Security · Computer Science 2010-02-12 Hamed Haddadi

In this paper an analysis of a technical support data with the goal of identifying process improvement actions for reducing interrupts is presented. A technical support chat is established and used to provide internal developer support to…

Social and Information Networks · Computer Science 2015-10-19 Zádor Dániel Kelemen , Balázs Tódor , Sándor Hodosi , Ákos Somfai

Smishing (SMS phishing) has become a serious cybersecurity threat, especially for elderly and cyber-unaware individuals, causing financial loss and undermining user trust. Although prior work has focused on detecting smishing at the level…

Cryptography and Security · Computer Science 2026-04-14 Carl Lochstampfor , Ayan Roy

Although deceptive design patterns are subject to growing regulatory oversight, enforcement races to keep up with the scale of the problem. One promising solution is automated detection tools, many of which are developed within academia. We…

Human-Computer Interaction · Computer Science 2026-02-19 Arianna Rossi , Simon Parkin

Cyber deception techniques that are tightly intertwined with applications pose significant technical challenges in production systems. Security measures are usually the responsibility of a system operator, but they are typically limited to…

Cryptography and Security · Computer Science 2024-08-12 Mario Kahlhofer , Stefan Rass

The damage caused by cybercrime makes the development of secure software inevitable. Although many tools and frameworks exist to support the development of secure software, statistics on cybercrime show no improvement in recent years. To…

Software Engineering · Computer Science 2025-12-09 Alex R. Mattukat , Timo Langstrof , Horst Lichter