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Despite the importance of developing generative AI models that can effectively resist scams, current literature lacks a structured framework for evaluating their vulnerability to such threats. In this work, we address this gap by…

Cryptography and Security · Computer Science 2025-07-18 Udari Madhushani Sehwag , Kelly Patel , Francesca Mosca , Vineeth Ravi , Jessica Staddon

Current consumer-protection debates focus on the powerful new data-analysis techniques that have disrupted the balance of power between companies and their customers. Online tracking enables sellers to amass troves of historical data, apply…

General Economics · Economics 2024-12-31 Gregory M. Dickinson

Social Engineering is the act of manipulating individuals to perform actions or reveal information. Social engineering tactics are widely recognized as a significant risk to information security. The increasing digital environment has…

Social and Information Networks · Computer Science 2024-08-06 Devendra Chapagain , Naresh Kshetri , Bindu Aryal , Bhawani Dhakal

Cybercrime investigators face numerous challenges when policing online crimes. Firstly, the methods and processes they use when dealing with traditional crimes do not necessarily apply in the cyber-world. Additionally, cyber criminals are…

Human-Computer Interaction · Computer Science 2019-02-20 Mariam Nouh , Jason R. C. Nurse , Helena Webb , Michael Goldsmith

Online scams often unfold gradually through interaction, yet existing detection systems predominantly rely on snapshot-based signals and interruptive warnings, revealing two research gaps in the lack of signals that represent scam risk…

Human-Computer Interaction · Computer Science 2026-04-28 Zhenyu Mao , Jacky Keung , Xiangyu Li , Yicheng Sun , Kehui Chen , Jingyu Zhang , Jialong Li

The malaise of electronic spam mail that solicit illicit partnership using bogus business proposals (popularly called 419 mails) remained unabated on the internet despite concerted efforts. In addition to these are the emergence and…

Cryptography and Security · Computer Science 2010-01-13 O. B. Longe , V. Mbarika , M. Kourouma , F. Wada , R. Isabalija

As adoption of mobile phones has skyrocketed, so have scams involving them. The text method is called SMiShing, (aka SMShing, or smishing) in which a fraudster sends a phishing link via Short Message Service (SMS) text to a phone. However,…

Human-Computer Interaction · Computer Science 2023-09-13 Cori Faklaris , Heather Richter Lipford , Sarah Tabassum

The increase in global cellphone usage has led to a spike in instant messaging scams, causing extensive socio-economic damage with yearly losses exceeding half a trillion US dollars. These scams pose a challenge to the integrity of justice…

Human-Computer Interaction · Computer Science 2024-12-19 Xue Wen Tan , Kenneth See , Stanley Kok

Fraud continues to proliferate online, from phishing and ransomware to impersonation scams. Yet automated prevention approaches adapt slowly and may not reliably protect users from falling prey to new scams. To better combat online scams,…

Human-Computer Interaction · Computer Science 2026-02-02 Owen Hoffman , Kangze Peng , Sajid Kamal , Zehua You , Sukrit Venkatagiri

Over the past few years, there has been a growth in activity, public knowledge, and awareness of cryptocurrencies and related blockchain technology. As the industry has grown, there has also been an increase in scams looking to steal…

Cryptography and Security · Computer Science 2020-06-01 R. Phillips , H. Wilder

Can we trust Large Language Models (LLMs) to accurately predict scam? This paper investigates the vulnerabilities of LLMs when facing adversarial scam messages for the task of scam detection. We addressed this issue by creating a…

Cryptography and Security · Computer Science 2025-11-05 Chen-Wei Chang , Shailik Sarkar , Shutonu Mitra , Qi Zhang , Hossein Salemi , Hemant Purohit , Fengxiu Zhang , Michin Hong , Jin-Hee Cho , Chang-Tien Lu

Spam messes up users inbox, consumes resources and spread attacks like DDoS, MiM, phishing etc. Phishing is a byproduct of email and causes financial loss to users and loss of reputation to financial institutions. In this paper we examine…

Cryptography and Security · Computer Science 2011-08-09 Cynthia Dhinakaran , Dhinaharan Nagamalai , Jae Kwang Lee

Guided troubleshooting is an inherent task in the domain of technical support services. When a customer experiences an issue with the functioning of a technical service or a product, an expert user helps guide the customer through a set of…

Artificial Intelligence · Computer Science 2018-05-25 Abhirut Gupta , Abhay Khosla , Gautam Singh , Gargi Dasgupta

Cybercrimes such as online scams and fraud have become prevalent. Cybercriminals often abuse various global or regional events as themes of their fraudulent activities to breach user trust and attain a higher attack success rate. These…

Cryptography and Security · Computer Science 2025-10-01 Maraz Mia , Mir Mehedi A. Pritom , Tariqul Islam , Shouhuai Xu

Web spam refers to some techniques, which try to manipulate search engine ranking algorithms in order to raise web page position in search engine results. In the best case, spammers encourage viewers to visit their sites, and provide…

Information Retrieval · Computer Science 2012-10-12 Shekoofeh Ghiam , Alireza Nemaney Pour

Scams are a widespread issue with severe consequences for both victims and perpetrators, but existing data collection is fragmented, precluding global and comparative local understanding. The present study addresses this gap through a…

Computers and Society · Computer Science 2024-07-19 Mo Houtti , Abhishek Roy , Venkata Narsi Reddy Gangula , Ashley Marie Walker

Telecom industries lose globally 46.3 Billion USD due to fraud. Data mining and machine learning techniques (apart from rules oriented approach) have been used in past, but efficiency has been low as fraud pattern changes very rapidly. This…

Machine Learning · Computer Science 2023-11-03 Sudarson Roy Pratihar , Subhadip Paul , Pranab Kumar Dash , Amartya Kumar Das

SMS Phishing (also known as 'smishing') is a growing deceptive social engineering (SE) attack that leverages mobile SMS to conduct cybercrimes such as stealing sensitive information or spreading malware by tricking users into interacting…

Cryptography and Security · Computer Science 2026-04-14 Mir Mehedi A. Pritom , Seyed Mohammad Sanjari , Maraz Mia , Ashfak Md Shibli , S M Mostaq Hossain , Muhammad Ismail , Shouhuai Xu

Cybersecurity continues to be a difficult issue for society especially as the number of networked systems grows. Techniques to protect these systems range from rules-based to artificial intelligence-based intrusion detection systems and…

Cryptography and Security · Computer Science 2022-05-10 Paul Maxwell , David Niblick , Daniel C. Ruiz

While human factors in fraud have been studied by the HCI and security communities, most research has been directed to understanding either the victims' perspectives or prevention strategies, and not on fraudsters, their motivations and…

Computers and Society · Computer Science 2024-02-16 Rajvardhan Oak , Zubair Shafiq